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Customer Ratings & Reviews

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Customer reviews

Rating 2.3 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 2.7 out of 5 stars

  • Quality

    Rating 2.2 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

36%would recommend to a friend

Customers are saying

Customers appreciate the affordable price and perfect fit of the case for Samsung Galaxy S10e. However, some customers have concerns about its durability and fragility, with a few reporting that the case arrived damaged or broke easily. There are also complaints about the color of the transparent case being a grayish color instead of fully transparent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 69 reviews
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I threw it in the garbage upon opening. The whole thing just crumbled into pieces

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke upon installation. Vert cheaply made, not happy.

    No, I would not recommend this to a friend
    • Brand response from DynexCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Dynex™ - Case for Samsung Galaxy S10e - Transparent, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 800-305-2204, 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Dynex Support
      Angela
      www.dynexproducts.com BBY-ExBrand_Dynex

  • Cons mentioned:
    Fragile

    Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fragile. Broken when I try to use it for my phone. Smells very very bad...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a Poor quality phone case that arrived cracked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    DO NOY RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!! DISINTEGRATED AS SOON AS OPENED! DO NOT RECOMMEND

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Compatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my Galaxy s10e, but not as thick as my current Dynex case and now apprehensive to use. Knew when purchased might not be as good, but for the price is a decent temporary backup.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disintegrated within days of getting it. Do not buy this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thin case but came a little scuffed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice thin case. Knocked star because it came with a small little scuff on the back. That's not a big deal given the case itself is going to get scuffed up over time.

    I would recommend this to a friend
  • Cons mentioned:
    Poor quality

    Rated 1 out of 5 stars

    Trash, literally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart in my hand seconds after opening the box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok until it cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good feel and all but disappointed it cracked within a week when my phone accidentally fell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well on phone and covers mostly not much protection but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Mini, Price

    Rated 5 out of 5 stars

    Cheap but does the job.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but does the job. Very mini, you can enjoy your phone while having it protected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't bother!!!! junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke right when I put it on, it didn't fit right although it was for my phone, should have known for the price it was garbage, but it was the only one available

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Dont even look at this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst case. Very brittle. Fell apart when I opened in the car. Imdtly went back to store and returned it. I see almost every1 reported same issues. Wonder why BB even carry the same brand.

    No, I would not recommend this to a friend
    • Brand response from DynexCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Dynex™ - Case for Samsung Galaxy S10e - Transparent has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
      We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below

      Dynex Products
      Louise
      https://www.dynexproducts.com/contact-us BBY-ExBrand_Dynex

  • Rated 1 out of 5 stars

    Dynex™ - Case for Samsung Galaxy S10e - Transparen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it today the case is discolored white like instead of clear. When i opened the package and puled the case it started to crumble and brake apart. Don't buy this product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No wonder its so cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was garbage. It had a chalky feel and when I tried to clean it..it literally disintegrated in my hand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DYNEX S10E CASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    within 24 hours thiscase was breaking apart, didn't last two days. DON'T WASTE YOUR MONEY ON THIS CASE.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant really review the product since my new phone hasn't arrived, and it may not. Looks sturdy though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sleek case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thin and light. rubber texture so I don't think a popsocket will stick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible paint peeling off the thing. I threw it straight into the trash and never thought of using it

    No, I would not recommend this to a friend
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