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Customer reviews

Rating 2.7 out of 5 stars with 15 reviews

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33%
would recommend
to a friend

Customers are saying

Customers admire the Film Screen Protector for Samsung Galaxy Note9 for its easy application process. However, some customers have expressed concerns about the adhesion of the screen protector to the phone and the overall quality of the product, stating that it is not comparable to the original screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Break resistant

    Rated 4 out of 5 stars

    Does not fit, but at least does not break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the prons is that even if you drop your phone, the film would not break unlike the glass protector. One of the cons is that it does not fit my Note9 screen on both sides (L and R) since day1, hence accumulating dust and dirt.. To be fair, I have not yet tried any protector that fits my phone perfectly, so far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bubbles, Coverage

    Rated 2 out of 5 stars

    Bubble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't stay or cover screen right. Botton and sides are a hair to short, Cause bubbles. Want go away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesion, Quality

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get the glass screen protectors, but decided to try something different. I followed the instructions to put this on my phone screen and the sides kept flipping up. They wouldn't stay adhered to my phone. Thank goodness for my case because the whole thing peeled off within 2 days. This was a terrible purchase.

    No, I would not recommend this to a friend
    • Brand response from DynexCustomerSupport
      Posted .

      Hi! Thank you for your feedback on this Screen Protector. Please let us help you by contacting us, and we'll go up and above to solve this. Hector S. - Dynex Support https://www.dynexproducts.com/contact-us BBY-ExBrand_Dynex

  • Cons mentioned:
    Curved side

    Rated 1 out of 5 stars

    Didnt last

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just install the screen protector 2/19/2020. Second day the sides was peeling already. It could because of the Note 9 screen design. but still if its design for the phone it should work great.

    No, I would not recommend this to a friend
    • Brand response from DynexCustomerSupport
      Posted .

      Hi! Thank you for your feedback on this Screen Protector. Please let us help you by contacting us, and we'll check the product and check for some alternatives to get the best resolution available. Hector S. - Dynex Support https://www.dynexproducts.com/contact-us BBY-ExBrand_Dynex

  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad as its price but you should looking for a better quality if you need better looking

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesion

    Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material of the screen protector is great quality and very durable. The only problem is that no matter how many times I press the sides down over the curved sides of my Samsung Note 9... each side keeps lifing up. It always looks like one big air bubble on the sides of my phone. I press it down. It holds for a minute and then right back to the long, vertical air bubble coming back on each edge of the phone.

    No, I would not recommend this to a friend
    • Brand response from DynexCustomerSupport
      Posted .

      Hello,

      Thank you for your feedback. We understand the importance of having a quality product and your feedback and any other customer's comment is very important to us, so we know what we need to improve on each model.

      Remember that you can contact us at anytime!

      - Arin A.
      Dynex Products.
      Contact us: https://www.dynexproducts.com/contact-us BBY-ExBrand_Dynex

  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Replacement screen protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a broken screen protector. Not at all the quality of the original

    No, I would not recommend this to a friend
  • Cons mentioned:
    Curved side

    Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's something about the curved side no one can get right... This time it's the corners that don't stick properly

    I would recommend this to a friend
  • Pros mentioned:
    Easy to apply, S pen compatible

    Rated 5 out of 5 stars

    Great screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't feel like I have screen protector on my phone. The S pen doesn't drag on the screen like my old protector does. It was also easy to apply.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to apply

    Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a hard time putting these on the phone,but this was was fairly easy to apply.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesion

    Rated 1 out of 5 stars

    Not a great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen only lasted about 3 months before it began to peel on the corners, getting stuck on things and eventually lost it's adhesive.

    No, I would not recommend this to a friend
    • Brand response from DynexCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to leave a review of the screen protector. I am sorry to read about the inconvenience that this caused to you. Please keep in mind that most of our units have a 1-year warranty from the moment of purchase with your Best Buy receipt. Please contact us for further information.

      Grecia M. Dynex Products | https://www.dynexproducts.com/contact-us BBY-ExBrand_Dynex

  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not going to protect anything, maybe just against scratches

    No, I would not recommend this to a friend
  • Pros mentioned:
    Long lasting

    Rated 5 out of 5 stars

    Great durability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always dropping my phone and this screen protector is great, didn't have any bubbles and it last me more than three months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a screen protector and it does a decent job of minimizing screen cracks

    I would recommend this to a friend
  • Pros mentioned:
    Easy to apply
    Cons mentioned:
    Adhesion

    Rated 3 out of 5 stars

    Works, but doesn't fit well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to apply and works as intended. Except that it is not made properly for the edges of the phone, and does not remain stuck to the sides. I do not recommend this product.

    No, I would not recommend this to a friend
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