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Customer Ratings & Reviews

Your price for this item is $569.00
The comparable value price is $659.99

Customer reviews

Rating 4.4 out of 5 stars with 414 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 414 reviews
  • Rated 4 out of 5 stars

    It SUCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sucks really good! powerful, almost to powerful. different feel than old vac, attachments were a little awkward at first. overall the vac does a fine job once you adjust to the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum sucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks up dirt and dust and pet hair with great suction. Very powerful and light. Comes with many useful attachments. Solid build a very good profuct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum! Dyson does not disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum! This has all the attachments you need and some you don't. It has great suction and is not too heavy to use comfortably. It is easy to push and maneuver.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My not-so-love affair with my new vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love my new vacuum, as I have loved it's predecessor for the last 15 years, but I really barely like it. It is very heavy and awkward to move around plus, although I have 3 dogs and should welcome it's cleaning power, it actually has too much suction power making it impossible to use on many of my carpets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum I've Ever Owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had another vacuum that performs like a Dyson...other than another Dyson! It was absolutely shocking what this vacuum picked up AFTER the carpet had been swept with the old vacuum that was the "highest rated" by a so-called "consumer" magazine made now-defunct big-store brand! Requires very little effort to push on even high pile carpets and the maneuverability is outstanding. The long cord allows me to reach the entire floor of the house from a central plugin. Only bad thing I'd say about is the lack of a tool holder is somewhat inconvenient and the handhelds are kind of awkward. It also takes some DIY thinking to assemble the unit. Instructions are poor/non-existent. That being said of the product...Dyson customer support is absolutely ABYSIMAL! Possibly the worst I have ever dealt with in my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dirty cant hide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL EXTREMELY POWERFUL. It just a bit heavy from the powerful suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson - Ball Allergy Plus Upright Vacuum - Moulded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Ball Allergy Plus Upright Vacuum - Moulded Blue/Iron 2 week review. I've used the Dyson several times since receiving it. It's amazing how much dirt and dust is coming out of our carpeting, that our previous vacuum was leaving behind. Positives: • Great suction • Easy to maneuver • Lots of attachments • Long Cord - so less stopping to change outlets. • Works well on bare floors • Emptying the container is really easy with the push of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older son vacum broke down. And he borrowed my Dyson Vacum ssais carpet never looked so good. So for Xmas bought both sons a new vacum. Then mu twin said hey so we bought 2 more total of 4 on sale love my Dyson

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just so so cheaper materials now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love Dyson vacuums, and I have one currently that I have owned for about 30 years. I was looking to get this vacuum as a replacement. However, disappointed in the cheapness of the wand and inconvenience of having to disconnect the two parts to use alone. While it did pick up wonderfully and has great suction, along with ease of maneuverability, I did not like the flimsy feeling of the handle or wand when you consider the cost of this vacuum

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Suction and Craftsmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Suction, a ton of attachments and great quality overall. Only minus no retractable cord and quite heavy of a vacuum even though it pays off when using the suction extension on the stairs

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Konstantin, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent cleaning , must have item, most powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sucks too well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great. Almost too great though depending on the quality of your carpet. The carpet we have upstairs was a bit shot and vacuum sealed too well causing it too be too difficult too push and made it overwork itself. However, once we got new carpet in it was great, still a little less maneuverability than the average vacuum but this is for deep cleaning so that’s to be an expected trade-off. I’d do research into if this vacuum will work on your carpet before buying but otherwise it’s the quality you expect from Dyson.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Awesome, small things prevent perfection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy crap I love this thing on my normal carpeted floors. The brush/aggitator is the best I've ever used. Partnered with the crazy suction it does an amazing job. Love the hose for dusting and most of my stairs. The detangling tool works wonders and is the perfect size for the vertical section of my stairs. My only complaint is the hose isn't long enough to get to all my stairs so the last 4 are a struggle holding the vacuum and managing the hose, I would just park it at the top for those last ones but it's too light so it won't stay put and the angle is a little awkward. Would be nice if you could lock the wheels in place. Definitely wouldn't pay the full $630 but picked it up for around $350 and would say it's well worth that as long as it holds up for a few years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dyson Allergy Ball vacumn

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Very impressed with the power and the deal of the day pricing. Vacumn has transformed my carpets. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful suction. Would give 5 stars but too powerful for two rooms of carpeting in my house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It sucks in multiple of ways

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings. Suction is great. It sucked so much out of my carpet that my carpet felt soft. Even the hand held tool took my matted carpeted stairs and made it fluff up again. I think the tool was really for furniture, but great for stairs. The vacuum is heavier to push, but not horrible. I would not recommend for those who have weeker arms. The hose does expand a lot but kind of awkward, might get use to it. The cord is extremely long which is awesome. Wish it had a better carrying handle, nervous bringing up and down stairs cause can only carry by the canister or by handle where the hose detaches. I will keep this vacuum cause of the suction and hopefully i will get use to it and learn to like it better

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi,
      Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on [email protected] and in the Subject Line please include: "Dyson Review.
      Best Wishes,
      Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    Powerful and durable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This last Dyson purchase was part of a wedding present for my granddaughter. She is overjoyed with it's performance. I have one also and a cordless one for convenience. It is powerful and I like not having to buy bags to collect the dirt. Using the attachments and hose takes a little getting use to. The majority of my home is carpet and it works great keeping my home clean. My granddaughter has wooden floors and she is overjoyed with the performance.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Awesome vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ignore the bad reviews… this is the best one we have ever owned. However, the one statement about heavy to push is due to the suction power… so not about being heavy, it just sucks itself to the carpet… thats a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Vacuum and good quality build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never own a Dyson before. This was my first Dyson and I can say that I love it. The suction is so powerful and I like the quality better than my other vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, This vacuum has great suction and cleaning ability. Is as advertised

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

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