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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 105 reviews

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  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the Ball Compact Animal Bagless Canister Vacuum for its powerful suction, lightweight design, and ease of use. It is particularly effective at picking up pet hair and is suitable for various floor types, including hardwood and tile. However, some users have expressed concerns about the short cord, small canister, and relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 105 reviews
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Hose Suction not very strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always see Dyson is a great vacuum. Not so for this one. Small, not easy to maneuver. Hose Suction not very strong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great definitely would refer item to a friend Cleans peg hair amazingly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really follows you around good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy the extra attachment beware it won't store on-the machine. Other than that this machine is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum cleaner sucks - would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this vacuum to replace a Dyson upright that we had to put down early this year. The kids were particularly distraught over the sudden loss of the family vacuum cleaner. I wanted to wait until the holidays to bring a new one into the home. I don't know why we waited so long. Our lives felt so empty without one scurrying around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Stores well. Easy to change tools.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    L9ve!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great!! I am officially a dyson fan now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the main attachment not working correctly 1/2 of the time, the canister can be hard to empty even when it is not full.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't do well in a large home and the suction was a problem I returned it and got the stick Dyson

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Joe with Dyson. DC47 is our compact canister and is designed for homes where space is at a premium. DC47 can still be used in larger homes, you may have to adjust to emptying the bin more often and the power cord may need to be plugged in more often as the reach is smaller than our full size machines.

      I'm glad to hear that our cordless vacuum seems to be a better fit for your needs. Please keep in mind that we offer full customer support and if you are in need of help please email us directly at [email protected] with your contact information.

      Best wishes,

      Joe Dyson-EN_US

  • Rated 5 out of 5 stars

    It really sucks! ;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works fantastic for me as my house is mostly hard floors. I have several animals in the house and have yet to experience the head jamming up due to the fur. The vacuum doesn't do as well on the thick throw rugs I have around the house as the brush is not motor or belt driven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on hardwood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have another Dyson upright as well, but it didn't work great on hardwood or tile. This one does not blow things around while you're vacuuming since the air flow is not next to the head.

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    supposedly for animal hair-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this to deal with dog hair as is listed in product description- head gets clogged with hair after a short time, wheels get clogged with dog hair, have to empty bin several times during one cleaning- cord is too short to do more than one room- this is a 99 dollar vacuum masquerading as a 500 dollar vacuum-DO NOT BUY THIS IF YOU HAVE DOGS-

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      The DC47 Animal is an ultra light weight canister machine. We are sorry to hear you are dissatisfied with the length of the power cord and size of the clear bin. Based on the details you provided a larger machine such as the DC39 Animal may be better suited to your cleaning needs and preferences. We are happy to discuss your concerns further to determine a solution. Please email [email protected] and we will be in touch. Best wishes, Dyson Customer ServiceDyson-EN_US

  • Rated 1 out of 5 stars

    Not a good vacuum for hard wood floors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expeedct a better performance. L feel like I need tovacuum again when finished with a detail vavcuum. I i

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi this is Jay with Dyson. Dyson Ball Compact Animal is a great machine with cyclone technology so you receive the best filtration of dirt and debris pick up and it is ultra light-weight and compact. If you need help please contact us at [email protected]. We are happy to help. Best wishes, Jay Dyson Online Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Nice small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stung to spend that much money on a vacuum. It's made vacuuming easier for us with wood floors and several stories. Works well with dog hair removal with the pet hair tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Dyson and so lite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a true Dyson family, from fans and heaters to vacuums. We love the workmanship and the design, keep doing a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like filling out long reviews. I like the product but the last one had a plastic tab that broke off.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our LG canister vac died, we tried to buy another, only to find they no longer make vacuums. Our criteria was a bag less canister that could do well with pet hair. Having used a Dyson upright before, we were open to another Dyson. This one popped up on a daily special at a good price and we jumped. The good: maneuvers well, good suction, empties and cleans easily. The not-so-good: this is a SMALL vacuum. Like 1/2 size. Which makes it lightweight but it takes more work than a standard size vac to cover the same area. The power brush head is actually driven by the air suction, and ours died within a week. Dyson customer service was great and after some required troubleshooting sent out a new one. I would prefer a head that is truly powered. This one can switch to non-powered (suction only, no powers beater bar) way too easily. Overall. It does the job. Would I get this model again? Probably not - but I would consider other Dyson canisters the next time we have to buy a vacuum. Hopefully not for a few years.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dyson sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for small jobs but it's not what I was expecting if I recommend it , it will be for small jobs such as cleaning out a car or for steps

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi this is Jay from Dyson. Thank you for sharing your feedback of DC47. The DC47 is an ultra-lightweight canister vacuum ideal for homes where storage is a concern. From your description our full size DC39 canister vacuum may be the best fit for cleaning more space in your home. You may purchase DC39 Animal from Best Buy. If you have any questions please don't hesitate to email us at [email protected]. Best wishes, JayDyson-EN_US

  • Rated 1 out of 5 stars

    It's not better quality, save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked amazing until about a week after the warranty ran out. A few little plastic things here and there broke throughout my time but right as the warranty went, so did the motor. You would like to think that if you spend this kind of money that you are getting better quality and customer service, you aren't. Don't be fooled, save your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction, Weight
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good suction but not so great mechanics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Dyson from a few years back that has great suction but the mechanical parts (such as tubes and swivels) left much to be desired. Needed a new vacuum for a two-bedroom apartment with carpet in which two cats are living. Tried this one as people said it was great for picking up animal hair and Dyson had supposedly improved the mechanical movement, etc. Pros: Vacuum is lightweight and it does pick up cat hair, litter crumbs, etc. fairly well. It also clogs less, moves more easily and has less trouble with the attachments falling off/ telescoping down suddenly than my last Dyson did. Cons: Carpet sweeper head is so small it's like a kid's toy. Plastic controls such as button for cord rewind and knob for carpet pile height do not work reliably. Takes forever to finish one part of carpet with that little head and though carpet is short to medium pile, it can't really handle the pile. Would be hopeless on a deep carpet. Canister is also tiny and needs to be emptied after about 5-10 minutes of use. Canister also tends to spew dust on removal from machine or on opening. Will get a different brand for next vacuum.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      We appreciate your continued support of Dyson technology. As you mentioned, the DC47 is a powerful and ultra light weight machine, based on the details you provided, a full size machine such as the DC39 may be better suited for your cleaning needs and preferences. We would value an opportunity to discuss this further. Please email [email protected] and we will be in touch as soon as possible. Best wishes, Dyson Customer ServiceDyson-EN_US

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