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Rating 4.5 out of 5 stars with 292 reviews
KrzysztofT Posted
The Dyson Gen5 Outsize cordless vacuum is hands down the best vacuum I’ve ever owned. It’s powerful, smart, and incredibly efficient — exactly what you’d expect from Dyson, but on another level. The suction power is unbelievable, even on carpets and pet hair, and the extra-wide cleaner head covers more space in less time. I love how lightweight and easy it is to maneuver despite its larger size. The LCD screen that shows remaining battery life and particle count is a game-changer — I actually feel like I’m getting a deeper clean every time. And with 8 included accessories, I can clean literally everything: floors, upholstery, corners, car interior, stairs — you name it. The battery life is excellent, and I rarely run out before finishing the whole house. The bin is huge, which means fewer trips to empty it. It feels like Dyson thought of everything with this model. If you’re serious about keeping your home clean and want a cordless vacuum that performs like a corded one — this is the one to get. Expensive? Yes. But worth every penny. I’d buy it again in a heartbeat.
Degrie Posted
If you have a dig that sheds ( i have a 1yr old black lab) invest in the gen5 outsize. I bought it because i got tired of sweeping constantly, with all the dust and dog hair. So this was my investment and gift to myself. I was in between this model and the v15. I mainly use it for heavy traffic areas in the house, the living room, dinining room and main entrance walk way. Living and dining room are a pretty decent size. Sucks up all the dirt on both hard wood floor and carpet. Only con is the weight, but i chose larger bin over the weight. When h saw the v15 in person the bin looked way small. Overall 8.5/10
MichelleL Posted
This Dyson is amazing. In regular mode it feels like a full vacuum cleaner. To do small kitchen rugs have to put it on ECO THAT’s how powerful. Also love I do not have to empty the canister multiple times when vacuuming. The canister is extra large. And also comes with two batteries. The vacuum is definitely a bit heavier and the only bummer unlike previous Dyson model I had, there are two different heads to interchange for floor types. It doesn’t automatically switch between carpet and wood.
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Hello Michelle, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
MarielaM Posted
I love this purchase, works really well. I love how powerful it is and has a variety of attachments.
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Hello Mariela, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Jazzij2k Posted
The wheels keep popping off. The first time the wheel popped off during the first use. I got a replacement and the wheel just popped off again. I've owned Dyson vacuums since at least 2004. The suction is great but the rest of the system is made out of plastic--very expensive plastic. Out of 7 machines I've owned, 3 have been cordless vacuums and I think after this I am done with dyson and going back to my classic metal Electrolux canister. This machine is a pretty heavy but still east to maneuver and there are tons of accessories. The build quality is trash. For $1200.00 you know you are buying overpriced plastic that has excellent suction.
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Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding power issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and help you in best possible way. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Sahil
Dyson Customer Support.
ANGELIKAF Posted
This is my daily partner and nevers failed me in my cleaning routine, ether on carpet as well as vinyl flooring it’s helped me to clean 100% …
NaveenT Posted
The best stick vacuum cleaner in Dyson so far, easy to use with large container and extra battery helps to get the work done throughout the house with good results.
CavemanIT Posted
I recommend seeking a different vacuum. Spent a lot of money on the Dyson GEN5 Outsize model. The vacuum itself is very powerful, but the durability and design quality of the roller head leaves me very frustrated and disappointed considering how much I spent. Both roller wheels have failed. This is a common complaint from owners all over the internet. Impossible to get replacement parts from Dyson due to “OUT OF STOCK” and can’t find aftermarket parts that are compatible with this model. Sad that a cheep plastic part fails so easily on a 1000 dollar vacuum.
IntheCity727 Posted
This Dyson - Gen5 Cordless Vacuum is what I needed as I already have an iRobot vacuum for my carpeted areas. The Dyson works amazingly on hardwood floors and carpets. I previously had the Dyson Canister Ball for years, but it was time for an upgrade and this Gen5 addresses my needs for crumbs/dust, etc., on hardwoods. I used it about 6-8 times, and everything works as advertised. The canister is plenty for what I use it for, and the multiple heads are great. I typically get all my needs addressed on one Battery; Having the second battery is ideal for bigger homes and spaces.
I love this vacuum! This thing is picking up stuff my V15 could only dream of. Here I was, cleaning my office floor.. admiring the power of this 1k vacuum! Cleaning, going, charging, all these wonderful things... All of a sudden, boom! The wheel breaks off, now here I am, seeing it has a screw top that maybe, just maybe I can fix it... Is it fixable? nope, this pencil lead thing screw complete broke off. Now you are probably saying, chris, you can still drive it. Well, like a bike.. you need both wheels, a wheelchair will not wheel without 2! As I sob on this Sunday Evening, I want you all to think twice about this insane machine. Think bout the Dyson support that is always, none existent... The power is mighty, the screws are not!
Posted
Hi,
Thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdyson@dysoncanada.ca and in the Subject Line please include: "Dyson Review.
Best Wishes,
Dyson Customer Support
mkimmey70 Posted
I Absolutely love this vacuum, after not being pleased with my last 2 Shark vacuums I decided to bite the bullet and purchase a Dyson and holy cow am I glad I did. The absolute best vacuum I’ve ever bought. We don’t have any carpet all vynil flooring so the smaller soft head with it’s green dirt finding light is amazing, it does however take both batteries to clean our 2300 sq ft home but thats to be expected since we have 5 dogs and 2 cats. Would without a doubt make this purchase again.
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Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Mujtaba Posted
Very strong work for 2 years for sure. Love it. works on carpet tile and vinyl.
Posted
Hello Mujtaba, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Gen5outsize Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
ShamelWalkin Posted
Expensive but beautiful I enjoy I vacuum the carpet my couch I don’t even sweep sometimes just suck it up anything dust dirt hair it a good vacuum it’s definitely worth it I recommend to anyone very useful extra large hold a lot of what you picking up
JonathanD Posted
Great vacuum, has a light to show you everything on the floor that you can’t even see with a naked eye. We could definitely feel a huge difference after we used it.
OsvaldoJA Posted
Compact and perfect weight. Powerful vaccum with excellent Suction.
Posted
Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Gen5outsize Cordless Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
James Posted
I was initially pleased with this vacuum and enjoyed its performance however I was deeply offended when I was forced to interact with Dyson's support team. For one, you cannot E-Mail or submit tickets, your only option is a "chat" interface. After owning the product for approximately six months or so the wheels fell off of the unit at random despite no adverse treatment of the device. Dyson's support declared this to be not covered under warranty because it's "Wear and tear" despite this being a defect which is the fault of shoddy workmanship or materials (Mostly plastic with a pair of screws which snapped off). So you know, nice vacuum, only problem is if it falls apart Dyson will contrive a reason not to help you.
ReviewedByPhil Posted
The Dyson Gen5outsize is my first vacuum from this brand. I choose this model because I liked that it was cordless and has a lot of suction power. The unit comes with three roller heads: the Fluffy Optic, Digital Motorbar XL, and Hair screw, as well as two wand attachments: a combination wide nozzle/brush and narrow dusting/crevice tool which is built into the extension wand. I like that it also included two batteries with their own chargers, so you can charge both at the same time as well as a “Wall dok,” to hang the unit up to charge when not in use. While there is a MyDyson app, this machine isn't smart and won't connect with it. It's primarily used for registering the device for warranty purposes and quick access to instructions, support, and purchasing accessories. The main motor unit looks a bit futuristic, like a handheld canon, and weighs just under 6 lbs with the battery installed. I love the color of the wand with its bold, blue, matte-aluminum finish. The clear dust bin can hold up to 0.5 gallon of debris, and you can watch the dust and hair as it piles up inside. Since there is a washable HEPA filter installed on the back of the motor housing, the finest of dust particles and even viruses will be trapped as the unit exhausts clean, filtered air. When emptying the bin, you point the end of it into a trash bin or bag and slide the release tab downward and the contents of the dust bin drops away from you, reducing the amount of spillage and cross-contamination. Assembly is pretty simple. Just click the wand into the port in the middle of the dust bin and then attach your desired tool to the end of it. All detachment points are indicated by red release buttons or tabs for easy identification. When assembled, the unit is 45 - 50 inches long depending on with tool you use. All the attachments can also be assembled directly to the main motor too, for a more compact size to fit in small or tight spaces. I found this especially useful on couches, bedding, and stairs. There is no trigger at the handle that you have to hold down; instead the motor powers on/off by pressing the power button on the LCD facing you on the back of the motor. The display is bright and gives you a color-coded readout of the number of particles you are actively capturing, categorized by size. This is possible thanks to a Piezo sensor that continuously measures and counts the number of particles picked up and allows the unit to automatically adjust suction power while in Auto/Medium mode to meet demand by increasing suction power when necessary. The particle counter is almost like keeping score in a video game and will display a total when you’ve finished your cleaning session; in fact, when I told my 9 year-old nephew that, he jumped at the opportunity to beat my “highscore” by offering to vacuum all around the house. If you want constant suction power, you can select Eco and Boost modes by pressing the silver button on the LCD. Just note that Boost mode will cause the unit to run louder and reduce the run-time of the battery to about 7 minutes of continuous use, which is indicated by a countdown timer on the screen, while Eco mode is quieter and gives you more battery life, up to 70 minutes on a full charge. The “Wall dok” comes with plastic anchors and screws for wall mounting, and you can install one of the chargers into the base of it, so that the vacuum charges while docked. You can store up to two accessories on the dock, though the rollers aren’t a great choice as they’ll block the second storage slot. You can also charge the batteries on their own, as the charger simply plugs into the front of them. Small blue lights on the battery blink while charging, though if charged while installed in the motor, you can view the charge percentage on its LCD by pressing the power button. The unit cannot be turned on and operated while the battery is charging, which takes about 4.5 hours if fully depleted. My favorite attachment is the Fluffy Optic brush bar because it has this cool green laser beam that it shines at an angle across your floor to highlight hidden dust particles that are otherwise invisible to the eye. This helps me find and target areas that need cleaning and avoid going over areas multiple times that are already clean while also making the process kind of fun. My second favorite is the Hair screw, which does a nice job picking up and removing long hairs dropped by pets, loved ones, shag carpets, costume wigs, and your favorite taxidermy pieces without having to constantly stop to untangle or cut wrapped hairs. It’s tapered conical design “guides” the hairs down towards the empty space towards the small end where the hairs can then promptly be sucked into the bin, which works fairly well. While I’m ranking the Digital Motorbar XL cleaner head third, I still think it performs quite well. There’s a sliding adjuster in the front that allows you to block off vents to reduce airflow and increase suction (+) for hard floors and heavy soiled rugs and carpets, or open these vents (-) for delicate flooring or deep pile rugs. For everything else you can simply leave the setting in the middle. All of the heads disassemble for cleaning and maintenance, and the roller brushes are washable. You can also remove the HEPA filter by twisting it counter-clockwise and detach the dust bin for washing. Just be sure to hand wash and fully air dry washable parts for 24 hours before you use them again, as none of them are dishwasher-safe and using damp parts may damage the unit. Overall, the Dyson Gen5outsize is a cleaning powerhouse that is adaptable to a variety of cleaning jobs from floors to furniture. The unit is fairly light for a cordless stick vacuum with such a long runtime, though personally I found it tiring to wield it for more than 30 minutes of continuous use; with the two batteries, you can use it for up to 140 minutes. The included attachments cover many uses, though there are even more accessories you can purchase separately. The display is bright and easy-to-read and shows you alerts if there is an issue like an obstructed airway, low battery, or high/low ambient operating temperatures.
Jason Posted
This thing is great. Love the oversized bin and vacuum head.
STANCOOP53 Posted
Great power easy to handle love it! Great for daily use
Carol Posted
Is an excellent equipment for everything in the house