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Customer reviews

Rating 4.7 out of 5 stars with 841 reviews

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  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Outsize+ Cordless Vacuum's powerful suction, long battery life, and ease of use. Many appreciate its performance on various floor types and its effectiveness in removing pet hair, although some find it heavy. The cordless design is a popular feature, but the high price point is a recurring concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 841 reviews
  • Pros mentioned:
    Attachments, Power
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Cleans well but will probably die too soon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job but is really quite heavy for a stick vac and considering previous experiences with Dyson cordless vacs--you just have to plan for it to die sooner than you'd like. This thing is HEAVY so you feel like you can skip arm day at the gym. This thing is really as big as you can possibly go cordless before it just makes sense to get a full-size or canister vacuum. I purchased this to replace my v11 that had issues with the battery staying in. The outsize + version comes with 2 batteries and the updated battery locking mechanism design shows that Dyson was listening to user complaints about previous versions of the battery. All my previous cordless Dysons died unceremoniously sooner than they should have. This Outsize+ replaced by V11 (purchased 09/2019) which replaced my 2017 V7 (purchased in 2018) , my 2016 V8 (Purchased in 2016) and my circa 2009 DC 31. I have owned 3 full-size Dyson vacuums since 2006 and all 3 are still alive and well-- I would go for those over the cordless vacs, hands down IF you have the space. If you live in a smaller space or want something more portable, then the cordless vacuums are worth a look but ONLY if you also but an extended protection plan. Every cordless vacuum I've had from Dyson has died sooner than I would deem reasonable at this price point. However, if you plan in advance for the eventual demise of your pricey dirt eater...BUY the extended warranty it is worth the added expense. The laser beam thingy shows me all the dust and dirt left behind and in horrific fashion. This horrifies me to no end and I've used it only once--I seriously think there should be some sort of trigger warning to prepare you for what you might find using the laser head! The laser head will make you think you just are living in filth even if everything looks clean otherwise. This shows me dog fuzz and dust that I would rather not see, crumbs under the couch I couldn't reach and all sorts of dust I wish I could unsee. I know the point is to get things clean but this really shows you what your Roomba missed or exactly how much your fur babies shed. Not recommended to use the laser cleaning attachment under your teenager's bed (or anywhere in a child's room unless you are mentally prepared for the disgusting things kids leave behind). My kids LOVE the laser attachment for grossing out family and friends alike. I love all the other attachments for cleaning everything else and aside from feeling like I'm pumping iron every time I pick this thing up, it is my go to vacuum. Bottom line: Buy it for the convenience of a cordless vacuum that has excellent suction power but expect it to die before it should. Bonus: you also get toned biceps! Value: Very pricey especially since Dyson's cordless vacuums seem to die way too soon. Worth it IF you also have the extended warranty. Pros: Portable, massive suction for a cordless vac and--lots of accessories to clean every surface you can imagine. Cons: It will probably die too soon and it costs a whole lot compared to other cordless/stick vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Power

    Rated 5 out of 5 stars

    My new favorite house appliance!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance! I love using my Dyson so much. It’s very powerful and yet lightweight. We purchased Outsize+ and having extra battery is lifesaver. I love laser dust detector option. My husband is obsessed with it and helps cleaning house as well. It’s definitely worth money. It came damaged in transit so we had to come back to store and made an exchange- we are Total Tech members and had no problem at all! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Power

    Rated 5 out of 5 stars

    Lobo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best of the best , powerful , light, and great design, with multi attachments

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum I love that it’s cordless and the battery lasts for days before having to charge. I love it comes with 2 batteries as well so I don’t have to wait for 1 to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome. The laser allows you to see everything. All of the dust and debris you sure can’t miss a spot with this vacuum. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this stick vac for quite some time now, a couple years. It has worked perfectly and the wife loves it. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love this vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are going to pay a little more for Dyson, but it's well worth it. My last vacuum was a Dyson cordless, and I thought it was pricey, that was 12 years ago, and it's still running perfectly. Customer support is the best in the business. The Outsize is so much bigger, better, and quieter than the older models. The thing that made me actually pull the trigger, is the extra battery!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Battery life
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazed to say the least

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Outsize plus is well packed. It must have taken 10 minutes to unpack from the box. Once removed, I immediately put the battery packs on the 2 included chargers. The vacuum will not let you use a battery that hasn’t been fully charged for the first run. All the pieces are easily connected and disconnected from the vacuum with a single click. Should you need a manuals, they are located at on Dysons website. After installing a fully charged battery pack the system boots and asks for language choice, then you can choose between different suction levels as well as battery use. The battery when fully charged is good for about 120 minutes give or take depending on what mode you use the unit at. The unit is very well balance but after vacuuming for 20 minutes your arms will notice it. (almost 8 lbs) The anti-hair clog brushes are a nice touch as I live in a female dominated house and 2 long haired dogs. This was an issue with previous vacuums. I was able to cut down my vacuuming use almost in half. Its nice not to have to drag a cord around or stop to reposition the plug multiple times to finish. I tested each individual attachment, the extension tube for crevasses, brushes, upholstery heads, and hardwood floor with laser. I found it to be much easier with this unit as opposed to my last upright. The upright would tip over numerous times when try to do chairs or couches, many times I would give up and just drag the fallen upright along until finished. The upholstery attachment cleaned our couch great, the guard on the bottom keeps the fabric from piling up or snagging, making it a smooth operation. When doing hardwood floor with the attachment, I turned the laser on and WOW you can actually see the dust and dirt show so you can see the areas need the most attention for a near perfect clean. I was impressed. After vacuuming, emptying the dust collector is very easy. Just remove the extension pipe or too, position the collector over the trash and the red release pushes the collector down and open. Reverse order to continue use. If the collector is full the vacuum shuts off till you empty. When you are in Auto mode the unit will automatically adjust speed for the type of floor you are on. You can feel and hear the difference when going from higher shag to lower carpet. If you have an area, you feel needs deeper cleaning just hit the button up top and go to boost until the area is cleaned. The only downside that isn't really an issue is, no bag to house the different attachments, I would hate to loose or misplace one. All in all this is a great vacuum, that goes above and beyond my older ones, Even after running them as a test before using the Dyson, the Dyson still picked up stuff the older Major brand units I have, missed. The old ones are now at the curb. I would recommend this to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cordless powerhouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We saw that Dyson was coming out with a new cordless vacuum and had to give this new “Outsize” model a try and see how it compared to our old vacuums as one of them is pretty old “still working” but it’s about time to replace that one. Unboxing: The Outsize came very well packaged, completely broken down with lots of parts to put together. This isn’t difficult if you are familiar with Dyson products, everything is simple snap in place. In the box there’s the main unit/motor, The High Torque XL cleaner head, mini motorized tool, extension tube, crevice tool, combination tool, stubborn dirt brush, soft dusting brush, docking station, two batteries “one already installed”, two chargers and documentation. Everything is packed in separate little boxes and they all arrived in perfect condition. Setting up for first use: It was sort of fun unpacking all those little boxes and finding all the accessories, sort of like unwrapping a X-mas gift. There are two batteries and two chargers included which is a nice touch as you can always have both batteries charging at the same time if needed. The included instructions said to charge the batteries before first use and that’s exactly what we did. About 3 hours later they were ready to go “really didn’t keep track of time for that though”. Assembling is pretty much the same as any other Dyson we’ve owned and it’s a simple click lock system “no screws involved” Use: Now our biggest concern was how well this would clean compared to our old stick Shark vacuum as it was our favorite for cleaning the carpet but it couldn’t quite do as well as our full sized plug in upright. There’s a LCD screen on the back of the Outsize and as soon as you press the trigger switch “which only takes a very light touch to activate” it comes on showing which mode the unit is set on and how much time you have remaining. We mainly used the automatic “middle” setting and only used the power saving “low” or high mode just to see the difference. To prepare for the test I used our old Shark stick vac and went over the house very thoroughly. Usually when we vacuum with it we use one fully charged battery pack, but this time I used almost two to make sure everything had been gone over very well. Now on to the Outsize to see how that works and if it will pick up more. Operating the Outsize is exactly the same as the other Dyson stick vacs we have and have used, very simple, just depress the trigger and start cleaning. The trigger on this one though has a very light activation point and you really don’t need to squeeze it much at all to activate the vac. There’s also a silver button directly below the screen to set the power level. It’s a very simple solution compared to the Shark which had multiple buttons and an on/off switch that is easy to hit while trying to adjust settings, “my most hated thing with the Shark”. Now it’s time for the Outsize and see how it preforms. I mainly used the middle power setting which enables “Auto” when the power head is attached. I went over all the carpet and bare floors at the same speed I would normally use the Shark for. With the “Auto”, middle setting you can actually hear the motor speed go up/down when transitioning between surfaces and it does so very quickly. I didn’t spend a lot of time in any one spot and just went over as quickly as I normally would. To our surprise the Outsize actually picked up more dog hair and super fine dirt the Shark didn’t get and you can see in the pic attached it’s a good amount for a house that’s already been gone over very thoroughly with a good old vacuum. Next we tried out the attachments and were very interested in the small power head for cleaning off our sofa, love seat and chars. It worked perfectly and pulled out dog hair that was imbedded in the sofa with ease. The Outsize dustbin is a little large and sort of gets in the way when using that power head but you could hook it to the extension tube and uses it that way from a distance too. The stiff bristle brush works really well for brushing up the knap on our sofa and helped pull out imbedded dog hair. There’s even a little clear plastic piece included that snaps onto the extension tube so you can carry around your two most used tools keeping them handy. Cleaning: The dust bin is huge on the Outsize, it’s easily 3-4x the capacity of our old Shark. I only had to empty one time where I would have to empty the Sharks 3 or more times during a normal cleaning, and it was always getting clogged and hard to clean out. Emptying the dust bin on the Outsize is pretty much like the other Dysons, it’s a single lever on the back of the dust bin, just go over to your trash “after removing the extension tube or any attachment”, press down on the red release lever and the whole dust bin moves down while the door snaps open basically throwing out all the debris. Make sure you are over your trash can or whatever you are emptying this into as it tosses out the debris with some force. The filter simply “unscrews” from the back of the motor housing and it’s washable. The vacuum will also let you know when it’s time to clean the filter if you don’t keep up with it yourself. If you do a lot of vacuuming / cleaning like we do I’d suggest getting another filter from Dyson so you can let it dry out. We never noticed any long hair wrapped around the brush roller like we have on the Shark “although being easy to clean it’s still a pain to have to do it all the time”. Conclusion: This new Outsize model from Dyson is great, it’s cleaning head is full sized and has a nice wide cleaning path. It excelled at pulling more dirt out of the carpet than any of the other vacuums we’ve had before it. I did some noise level testing to see just how loud it is in comparison to our old Shark and a V7 we also have. The Outsize with the meter 16” away from the motor/main unit was registering right at +- 70db, the V7 was +- around 66db and the Shark showed +- around 72db. So noise wise it falls in between the three with it being a little quieter than the old Shark. My only complaints about this is I wish Dyson would add a headlight like our Shark has, it’s nice to be able to see when vacuuming in / around / under dimly lit areas. This is something I can live without as the amount of dirt it picked up after using our old faithful vac was pretty amazing and we were really surprised by that. Battery life has also been great; we normally used a full battery with the Shark and two if we really went around the house thoroughly. The Outsizes battery gave us two full “normal” cleanings and only used one full battery for a thorough cleaning, with it coming with two batteries we won’t have to be concerned about having enough power to get every nook and cranny cleaned. Our house is a little over 1600sqft with about 1/4th of that being tile, the rest being mid-level carpet. We also have one dog that sheds profusely and if this can pick up more than our old favorite then we are sold. So if you are looking for an excellent “and powerful” cordless vacuum that can clean as well as a corded upright this will be the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long enough but has changed my mind about a battery powered vac but so far picks up more than my old Dyson upright. Need a hose extension for some jobs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum I have ever had. I have two bedrooms apt and 1 battery even cleans the entire place. The performance and quality of this vacuum is impeccable!!!! I would definitely recommend this to everyone! Huge bin size as well and very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Vac with the plan and the power!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything you want out of a vacuum! It’s expensive, but you get what you pay for. Comes with 2 batteries and a huge chamber to hold a lot of dirt, and it’s got 3 modes to make sure no dirt escapes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My best friend Dyson!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Its a lot bigger than I expected it to be but, it definitely has a ton of power and 1 battery last forever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best of the Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good vacuum cleaner we don’t regret buying it at all I highly recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Power
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    It’s a Beast Vacuum!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy to have this “Big Bad Boy” around my house! I have used this Dyson Outsized+ On my 3.300sqft house floors for few days now and I’m impressed every new time i do it. It’s a very powerful vacuum so it will be quite loud. Also at maximum power, that I recommend to use it when you have larger debris or pet hair to be removed, it will be a little harder to push on the carpet but it willl glide like a dream on any other surfaces. Combined i found myself using the juice of just one battery to clean all my house in a quick manner(but nothing was missed or skipped) or 1 + 1/2 battery juice for a deep cleaning. The bin it’s excellent at holding large amounts of dirt very easy to empty as well. I found it harder to get in tight spaces when i use the crevice tool but not a big deal. And did i say it has a laser? Yea it does have laser for hard wood floors, very useful cleans with ease every you will throw at it! Batteries take about 3 hours each to fully charge and like i said if i can get the job done with just one I’m confident anyone can too. So to wrap it up and not be boring It’s Strong and Loud but Does a phenomenal job and that large bin that’s very handy to have. Oh almost forgot you will get used with the Triger system… just give it some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is The best purchase I made in my life. I’m in love with this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good is be family frined

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good is be family friend to essay use every day anyway every where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome!! I use it everyday to clean my whole house

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A big machine with big results

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum cleaners have slowly been making the transition from uprights that you drag around the floor (common design for many decades) into hand-held models, both wired and battery powered wireless. There are many similarities between makes and models, but Dyson has decided to up the game with their new “Dyson Outsize” model. The Dyson Outsize is big… VERY big, for a hand-held. The dust and dirt collection bin is 150% larger (or more) than most other models on the market, and the roller/cleaner head is 25% larger as well. As a result, you can in theory, vacuum your whole house without having to stop in-between rooms to empty a small bin, as this one is large enough to handle most homes without stopping. The larger cleaner head also means fewer passes over a floor to cover the same ground compared to smaller units. Two batteries were included with my unit, so in theory you can also do that same house without having to recharge (well… maybe – more later). I wasn’t wanting for accessories. Mine came with the larger cleaner head, a small power head for cleaning furniture, three dust/brush ends that would be good for small furniture or cars, and a thin longer crevice tool, also good for cars or behind cushions, etc. The main extension wand, two batteries, two chargers, and a wall hanging unit completed a very full box. Note, there is NO floor stand included as with some other brands (boo) – just a bracket you can screw into your wall to hang the Dyson from when not in use. I didn’t need to really read the instructions for assembly – literally you just snap the extender into the main dust bin body, and snap whichever end tool you want to that, and once the batteries are charged and you attach one to the handle, you are ready to go. Pulling the trigger starts the unit and a small, round display screen facing you tells you which power level you’re using (auto mode, eco, or boost), as well as gives you a per-minute estimate on how long your battery will last before giving out. Dyson’s claim to fame on their models is that they will maintain full suction power until the battery dies, as opposed to weakening as the battery does, and I found this to be pretty much the case. Eco mode is for light cleaning (I found this best for harder non-carpeted floors) and gives you about 60 minutes of run time per full battery charge. Auto mode will vary the power depending on type of surface and need – more of a medium/normal clean, and gives you roughly 20-40 minutes of run time (I averaged around 30 minutes). Boost mode is a lot more powerful for deep cleaning, but, hold on… at best you’ll get 5-8 (or so) minutes from the battery using this mode. The batteries are pretty hefty in size and weight, and take about 3 ½ hours to charge (each). The Outsize is powerful. It did pull up dirt from my carpet that a lesser model missed, especially in boost mode. The auto mode did a little better than many others, and the eco mode again is just for light cleaning which I found to be best picking up crumbs from the kitchen wood floor (the cleaner head adjusts automatically for floor type). It was reasonably quiet, and the HEPA filter near the top of the bin filtered the air well, though it did create a “breeze” that knocked a few sheets of paper off of nearly tables as I passed. In terms of cleaning power and battery life so long as I kept it on auto or eco, I consider this to be a very good machine. Now… one thing: SIZE. As said earlier, this is a very large hand-held vacuum. By the time I got near the end of my house, my arm could definitely feel that I had been carrying a larger machine around. Not really a huge issue for me, but if you are buying this for someone else such as an older relative, a smaller person, or someone who’s not the strongest person around, they may have issues with the size and/or weight. I have few other complaints about the Dyson Outsize, but one is as mentioned earlier, the lack of an included floor stand, which some other brand models have. Not everyone is able to hang this from their wall (or if in a rental/apartment, you may not wish to screw a wall mount into the wall). A floor stand is, in my opinion, more convenient, so it would have been nice to see one included. Last, the price. Dyson is a premium vacuum brand, and you do pay for that. It does come with a full two year warranty (personally I wish it were more like 5 years at this price point). Only you can decide if it fits into your budget or not, but again, it is a very good machine. So, with the considerations you’ll need to take with size/weight/budget, I do recommend the Dyson Outsize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it....less dust in the air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because of our allergies. It kicks up less dust then a broom does. My cousin also has a bit limited mobility and this helps him keep his room cleaner. It also picks up our dogs hair unlike a broom which just gets trapped in the bristles.

    I would recommend this to a friend
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