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Rating 4.3 out of 5 stars with 445 reviews
ScottF Posted
A powerful, yet quiet fan. We use this in our living room both with and without the humidifier feature and it has quickly become our go to fan.
AznStacker Posted
I bought this more for the humidifier aspect and liked the other options like the air purifier and cooling fan. Its a bit loud on high but works pretty well. I put it on high at night while we sleep since its in the living room. Definitely recommend for smokers and anyone with allergies although the cfms aren't as high as I would like but definitely gets the job done, just takes a bit longer. Overall Im very satisfied with my purchase. The wifi and app really make this stand out above the rest. Also the multiple features.
Dini Posted
I've had mine for a year now and I have been able to tell the difference in air quality. I am prone to sinus infections and this really supported me when I would get flare ups. I would use the humidifier when needed and the filter have last me almost a year. It is pricey but it was worth it for me.
MSSmith Posted
This is the best purchase I've made when it comes to Purification, Humidifier and cools system. Its quiet and provides you with a full service system. I would buy it again if needed.
PS5XboxOne Posted
I own a bit of Dyson products, so regardless of my slightly negative review, I will still buy them; however, I'm probably the oddball here considering the price of these products. I've owned this device since November 17, 2022, and the water pump failed. I did get a warning that it failed, but I brushed it off, and the fault disappeared, and the room seemed humidified. However, on random days it would peak at 30%, so I would finagle the pump housing or unplug/plugging to the point it finally failed. So I phoned Dyson; since it's under warranty, they sent me a new device. Their support was great, and they troubleshoot the device using my iPhone camera. So, to each their own if you're willing to pay the price. I'm hoping maybe I had a defective one, and I won't have issues after the warranty ends. The water pump itself is $170. Would I still buy Dyson products? Yes. I'm willing to overlook the fault because when it does work, it works.
Posted
Hi there, this is Kelly with Dyson. Thank you for taking the time to share your review here. We're sorry you encountered a pump failure with your PH04,but are happy to hear you were able to get in touch with us for needed support. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
JellyMarvin Posted
First unit was DOA right out of the box. Returned for another new unit. Second unit had a loud crunching noise when opening/closing the back. It also made a few grinding noises and developed a buzzing noise with fan speeds 9/10. This was not immediate and happened after a month and a half or so. Returned it and now on my third unit. New unit came with the rear piece having some play where the filter goes on one side BUT, still held in place. Just not as tight and as the front one in a particular corner. As you can see. Dyson has very poor QC with these units and they are not cheap. When it all works, it’s a great machine. I certainly would not be on my third unit if it was not so. Thank goodness for TotalTech return period. Newest unit seems to be working fine so far. I have only had it a couple days though. Machine also stays on 24/7. I also advise exclusively to use distilled water ONLY. Set hard water level to soft in the app. It will give you 2,025 hours before it needs a cleaning.
Posted
Hi Marvin, this is Kelly with Dyson. We thank you for taking the time to share this feedback with us. We love to hear and learn from our customers. It's always disheartening for us to hear when things go wrong. If you're still having issues, we'd be more than happy to help. Please contact our customer service team here for further assistance: https://www.dyson.com/support/contact-us, or email directly at askdysonUS@dyson.com for help.
Best wishes,
Kelly
Dyson Customer Support
KolokoiDude Posted
Definitely works as purifier/humidifier. The "+Cool" part, is maybe (a big MAYBE) for the looks. There is not an option for cooler air to come out, just what is room temperature. That is a let-down since it is priced almost $1K.
SaurabhK Posted
Lives up to its brand name. Amazing humidifier with smart features. Can be controlled via phone app and is versatile. Keeps air humidity precisely where I would prefer and purifies the air 24x7
Long Posted
The air quality in my room changed significantly in a positive way after the machine on and running for few hours. Feel very fresh breathing in my bed room. Good product. A little pricey but highly recommended
ReyV Posted
Works great, very easy to use. When in use it’s very quiet.
Posted
Hello Rey, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Purifier Humidify + Cool Formaldehyde. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Bankercobb Posted
Quality product with a hefty price point. Interface and app are user friendly and frature pact. I have a home with 2 kids and 2 dogs, air quality read green. My only issue is, I bought this to get dust out of the air and help my allergies. After 3 days no improvement.
TanyaK Posted
I have two dogs and I cook almost every day. This really helps get rid of the pet odors and food smells. I accidentally burned something I was cooking and the kitchen was filled with smoke. The smoke was gone in less than ten minutes. I would definitely recommend.
Dexstar Posted
This product was first purchased by me in December 25,24. Everything was running good really well I love the airflow. It makes it feel as if you’ve got a breeze going around you in a room that’s 500 ft.². Humidity was working for a month and then issues began with the humidifiers ability to function at all. The replacement unit that I exchanged in the store about a month and a half afterwards works perfectly well with the humidifier however, I cannot still figure out the oscillation issue. Will be trying one more time because I love the feeling of replicating the breeze in the air outside.
Posted
Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Purifier Humidify + Cool Formaldehyde. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Brian Posted
Excellent purifier/humidifier. Dyson got humidification right by using an evaporator ring instead of mist or ultrasonic which leaves the air sticky. By using evaporation the air holds the moisture naturally and doesn’t leave the air feeling thick. 40% to 60% humidity is perfect for healthy breathing and keeps skin from being dry, this machine accomplishes that perfectly. When humidification isn’t needed that portion either won’t be used or you can turn it off leaving the fan/purification side running and this machine moves more air than the other purifiers.
KarenR Posted
best humidifier and air purifier in market, we have had several and this one is the best and so easy to use
annonymous Posted
Works well so far, only issue is to fill water every few days and its expensive.
MarkT Posted
had to go to dyson site for repl filters otherwise great machine
VijayalakshmiP Posted
Air purifier is working great. It purifies all the impurities in that room with humidifier.
Review Posted
Works seamlessly with my smart home. Have never slept better with the humidifying and purifying features.
RobinZ Posted
Very elegant and very quiet The nice design blends in in any room without being eyesore definitely worth it