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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Pure Cool Purifying Fan TP04 as highly effective in improving air quality and appreciate its quiet operation and ease of use. Many also praise the fan's performance and the convenient app control, although some find the price to be a significant drawback. The design receives mixed reviews, with some highlighting its aesthetic appeal while others note its plastic construction. Concerns were also raised regarding the cost and lifespan of replacement filters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 877 reviews
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly that: so easy! Easy to set up, easy to program, easy to have an outstanding air quality . It is a little noisy when you crank it up, but , for the most part, I have it in auto and it's barely a whisper. I 'll recommend it despite the high price ( more than $600 with taxes)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sensors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it’s sensors tell you temperature and humidity on top of particulates and gases. I did have an issue with sensor not working when I first got it so I brand it back to store for another one at it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, using in New Mexico. It has helped a lot with allergies and asthma. We bought two to help cover the house. Helps a lot with the random pollutions of allergens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Dyson product fan. The TP04 is a much improvement from the TP01. Does a lot of functions including almost 360 rotation. My main reason to get this was to blow more air circulation and it does that. My only complain is the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Like boiling a lobster...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed in this. It started out great. Easy to assemble. Gave some great stats. Was purifying my air and was providing air flow. Now personally I am not convinced this should ever be bought as a fan, but instead a purifier given that at higher speeds the fan is loud and will disturb you if watching TV/sleeping. But that’s not why I rate this two stars. Instead after a few weeks it produces a horrible high pitch noise, almost like a squeal. Imagine the sound a lobster makes when being boiled alive. Horrid sound. It’s not loud, but it’s there... constantly. I thought maybe mine was a defective unit... but Google search “tp04 high pitched noise” and you’ll see this is a VERY common problem among users who experience it either weeks or months after. For $600 I expect perfection, and much better from Dyson who pride themselves on quality inventions. They simply did not test this product enough. I returned mine to get a standard floor fan and will buy a separate purifier for my air.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're glad to hear that you initially had a positive experience with the Dyson TP04 Pure Cool Tower. We're also happy to hear that you found it easy to assemble. Dyson's TP04 projects purified air around the whole room, and intelligent reporting is designed to automatically sense, capture and project - then report back to your Dyson Link App. We're sorry to learn that with use, your machine developed a high-pitched noise. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Great for a single solution for a small apartment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few years in and it works great. Remote app is fantastic, been using less expensive refills from amazon and I can not notice a difference in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not even out of the box but my experience so far is hands down, a five star experience! Even without a retail “experience” I still feel like I got all my questions answered in such a friendly manor! Shoutout to Newington Team!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a lot of tracking stats for things like AQI - but initial excitement wears off pretty quickly as the items it monitors don’t change that much. It turns into an extremely expensive fan.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for taking the time to review the Dyson TP04 Pure Cool Purifying Tower Fan. I am happy to hear how much you've appreciated the air quality tracking featured in this purifier. I'm happy to inform you that the 350 degrees of oscillation help to project purified air around the whole room, and the intelligent reporting is designed to automatically sense, capture and project - then report back to your Dyson Link app. Dyson's Air Multiplier technology does deliver over 77 gallons per second of smooth, yet powerful airflow. Another enhancement is the backward airflow mode, which is great for use in winter. You also will have airflow speeds ranging from 1-10, to ensure you can adjust the strength of airflow to your liking. Airflow may be adjusted via the included remote control as well as remotely through the Dyson Link App. The 360° sealed HEPA and activated charcoal filters are designed to remove gases and capture 99.97% of microscopic allergens and pollutants as small as 0.3 microns, including bacteria, mold, odors from cooking, scented candles and car exhausts.

      We'd value the opportunity to go over your machine with you and assist with any questions you may have. Please feel free to contact us directly at [email protected].

      Best wishes, 
      Kelly 
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Love ut

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dyson fan i aslo bought the hot cool obe as well abd i live them both. The obly thing u would suggest is the fan tower was adjustable to aim up or down like the hot does but still love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, using them in Auto mode in a loft and living room. They are accurate and work effectively. Don't be cheap and buy the TP01, stick with the TP04's and above. Far better sensor performance and technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only owned this for a few days before I returned it. It has many cool features (literally, since it blows cool air) and the hepa filter is nice. Ultimately, though, I wanted something closer to an ac unit, which this clearly is not, so that was my mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this in our apartment because the neighbors smoke cigarettes and it seeps into our unit. It clears out some of the smoke smell and make it a more tolerable smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purifier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome fan/ purifier!! I like how this can detect the change in air quality and adjust itself accordingly. My dog has farted next to it and starts to clean the air. Expensive but great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fan but wish it would put out a little more airflow. It feels like the standard fan (non-purifier) has more airflow. Seems like it does a really good job of keeping the air in our bedroom clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as it should

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. i got it as a purifier not an a/c like some people think. it circulates your air. it wont cool it. features are nice. works off alexa and the app also. pricey but i like it. i have two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fan, great purifier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I needed an air purifier as there are smells from other units that seem into my unit. The AUTO feature makes it worthwhile and I leave it on 24/7.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So just got this, and I’m super disappointed. The tower fan I’m using prior to getting this works a lot better, meaning I can actually feel the air flow with that compared to the Dyson. The name says “cool tower”, but there’s nothing cool about it. Ok, I take it back. It does have some cool features but the air definitely isn’t. I get it, it’s not an AC. However, if you see “cool tower” you’d expect some semblance of coolness. I hope to be proven wrong though. And if I am, then I will gladly change the rating. Ps. Does anyone have any tips for making the air cooler? I’ll greatly appreciate any!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello there, this is Kelly with Dyson. We apologize for the delay in responding here. We are sorry to hear that you're so disappointed with your TP04 Pure Cool Tower. Dyson Pure Cool features a HEPA filter to remove 99.97% of allergens and pollutants as small as 0.3 microns, including pollen, dust, mold spores, bacteria and pet dander. The second layer in the filter contains activated carbon to capture household odors and volatile organic compounds like paint fumes. The machine also features a sleep timer, oscillation and 10 air speed settings.

      Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. 

      We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at [email protected]. It will be our pleasure to provide support. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 3 out of 5 stars

    Dyson TP04 cool Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson-TP04 pure cool tower 800sq.ft air purifier this product say around 800 sq.ft but we try out only about 400sq.ft and when use in Auto mode for at night to sleep it not have enuogh air circulating but if I increasing speed too much noise can not get to sleep and we have return the product for a refund ( Do not by any with purifier cost more money to buy fitler to replace but is not work good I use to have older model AM08 dyson it work excellent but dyson did not make it any more that why I try new one is not good

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. We're sorry to hear that you didn't have a better experience with the TP04 Pure Cool tower. This model offers 350 degrees of oscillation to help project purified air around the whole room. The intelligent reporting is designed to automatically sense, capture and project - then report back to your Dyson Link app. Dyson's Air Multiplier technology does deliver over 77 gallons per second of smooth, yet powerful airflow. Another enhancement is the backward airflow mode, which is great for use in winter. You also will have airflow speeds ranging from 1-10, to ensure you can adjust the strength of airflow to your liking. Airflow may be adjusted via the included remote control as well as remotely through the Dyson Link App. The 360° sealed HEPA and activated charcoal filters are designed to remove gases and capture 99.97% of microscopic allergens and pollutants as small as 0.3 microns, including bacteria, mold, odors from cooking, scented candles and car exhausts.

      While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Good item as an air purifier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an air purifier, it feels like so good, but as a fan I dont know. There are so many steps of air-flow speed and if goes up the air-flow speed, I feel like a very noise (motor or fan? I dont know it).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fan because needed something slim for small space. It’s perfect, quiet not to mention it looks great and not like the other bulky stand up fans. A little pricy but worth the money.

    I would recommend this to a friend