Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,341 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat, zero issues!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all. Install was easy and it’s been working perfectly ever since. Gotta love ecobee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Love the ecobee!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second ecobee. We have one in two different houses. We are in and out of town a lot so this allows us to save energy when we aren’t there but if plans change we can easily get it to the temp we want.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Smart Thermostat in the market today!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation, Alexa integration is the best. Can control temperature anywhere and anytime. I installed additional sensors to all of my room to monitor temperatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surpised by how good Alexa is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted a WIFI thermostat to better control the temperature in my house. The extra sensor was what I needed to make sure the upstairs was a good temperature. I did not really want the Alexa piece, but it came with it. However once I installed it and started to use Alexa I was surprised at how useful it was. We signed up for the Amazon music service as the speaker is REALLY good. Nice base, good volume, and now we can play whatever music downstairs we wanted. We also then picked up an Echo Dot for upstairs as we were so impressed. Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Smart Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great and has alot of features. It is a great investment and will save you money since you can adjust temperatures on the go. But make sure you read and learn how to use all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO C wiring needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skipping out on C wring, no back up battery needed. This is the best wifi device you can get in market. Nest broke on day one and no regret getting the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this ecobee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a year now. Love that I don’t have to get out of bed to adjust heat/cool in the middle of the night. Alexa does it for me. Visually looks great. Display shows percent of humidity and set temperature as well as actual temperature in the room. Extensive menu with loads of features. Can program to turn back heat/cool when leaving and to come on when you return. Can monitor from your smart phone when away from home and adjust accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps house comfortable. Remote sensor very good. Functions are easy to use. Easy to program and the app on the phone is great. Alexa is a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in less than 10 minutes. Easy to operate and program. I have a two story one family home and saw savings the very next month in my electricity bill

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works Better As A Regular Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated back and forth on if I should get the Nest 3 or Ecobee . I choose the Ecobee 4 for the room sensors. The Ecobee 4 would be great if it worked as it should, however the thermostat consistently looses connectivity. If your home is not be evenly heated or cooled having the sensors in different locations will not save you money because it will relay to your furnace/air conditioner to keep running until the desire temperature is met which in my case did not happen. I eventually disabled all the auto features and now I'm using a $250 smart thermostat like a $50.00 regular thermostat.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    East to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the ecobee 4 thinking it would be a nice addition to our home and allow us to ease into the smart home realm. This device was easy to install and setup. The Alexa feature stopped working. I had to disconnect the device and reset it. This happened only once. Unfortunately, I had to wait on hold when I called ecobee support for almost an hour, without ever reaching a support person. I hung up and just decided to disconnect the ecobee 4 from the wall. The lil bee, works and allows us to monitor the temperature in a separate room. We have been able to successfully increase/decrease the temperature from our devices. Overall, we are pleased with the purchase of the ecobee 4.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good .I like that it has Alexa built in and also the room sensor was a nice touch.It was between this and the Nest.I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Very useful. Very easy to set up/use. Got this for our new house we are building. Live that it has voice activation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice aesthetics, prefer over Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure it's such a step up from the Ecobee3 to merit the price increase, but it looks great and does what it's supposed to. Not a huge fan of how Alexa was integrated, but apparently a fix is on the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to simplify your life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works as described and has helped me to save money and time and is very simple to use. I am learning new things to do with it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart thermostat on the market. You can feel the difference almost immediately in the house. It is best used with additional remote sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Simple Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplicity of this unit. It's almost so simple that you wish you had a few more fun features. The one complaint would be that we wish the Alexa microphone picked up voices better.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are not so great, but I think that was on us. I love it ! I can change settings without getting out of bed. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The best smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this thermostat because of the incorporation of Amazon's Alexa into it. You can speak directly to the thermostat to change the temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed our Ecobee! It’s so convenient that we can adjust the temperature even after we leave to go out of town.

    I would recommend this to a friend
Sponsored