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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,341 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting the feel for this but overall a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the remote sensor included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote sensor is great for that cold or hot room that never seems to be the same temp as the rest of the house. You can adjust the thermostat to only read from the remote sensor enabling that particular room (in my case our master bedroom) to be at the desired temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat looks andworks great. But Alexa doesn't work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to buy another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this alone for the customer service. Called customer service during installation process and each time I had someone who really wanted to help and never felt rushed to get off the phone. Love the t-stat and will get another one for the other side of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. It works well and is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure everything out but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee4 is my first smart thermostat and first Alexa enabled product. The Alexa functionality is very easy to setup and the far field microphones are very sensitive. Aside from the television occasionally turning on Alexa and scaring my wife half to death, it is an amazing product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good thermostat, i had a nest and i like that as well. This one doesnt have a daily track of what your weekly temperatures where at for the week. That is the only reason i would give this 4 stars instead of 5. Nest i liked alot but was not compatible with my other unit that i have so i switched to eco bees 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy built in alexa awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install even for me. The built in alexa is awesome i talk to her every morning. The app is ok and a few things get a bit confusing. But the free extra room sensor is great for when i wamt to keep a guest room temp set. Normally i dont when noone is staying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. It sent me an email telling me to service my unit and I ignored it like an idiot. Then my air conditioning went out on a hot Friday evening. Get this if you want a great thermostat, but pay attention to the emails it sends you!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended product. Remote controlled via phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a wink 2 hub, and the Ecobee4 connected seamlessly to it. The instructions to install the Ecobee were simple and easy to follow. The device interface is clean and easy to use, and I like the app as well. All and all it is a great product! I am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatly improved home comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that our heating and cooling equipment is not working as hard. Home temperature and humidity issues have changed greatly. We have seen our electric bill drop $53.00 a month. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Like that it works with both Alexa and Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy! Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and configuration was simple and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, and I love the extra room sensor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product for temperature control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When choosing between NEST and Ecobee, the Ecobee was a more compatible fit for use with our Amazon Echo Dots and Spot. Allowed for simple control of temperatures throughout the house, and having the included motion sensor to place in our bedroom, meant the temperature was adjusted when it detected us walking into the room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice works very good I recommended for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Honeywell smart thermostat with this one. Since air conditioner had a non-standard wiring harness, I enlisted the help of an AC person. Within 30 minutes we had this up and running. The Alexa integration lacks the normal functionality of Alexa, so I mute this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More features than the Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned that I had to hardwire this device. Different set-up than the Nest. Do your research.

    I would recommend this to a friend
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