Customer Ratings & Reviews

Simple to install. Nice and straight forward controls. Clean design. I would recommend this Thermsotat to others.

With electric rates going up on a yearly basis, you need to save money where you can and one of the best places to start is your air conditioning/heating. The Ecobee Essential thermostat is the easiest and cheapest way to save on your electric bill. Installation: The installation was a breeze, the app walk’s you through every step of the way. If you already have a common wire the process is basically a plug and play solution. Ecobee even has a compatibility checker online if your unsure about your heat/cooling system will work with Ecobee. If you don’t have a common wire, you can get a extender kit. Now I didn’t need the extender kit but I did check how good the instructions were incase I needed it, and Ecobee made it easy to understand if you need to add the extender. App: The Ecobee app is one of the best in the market, you can easily turn your AC/Heat on and off at the touch of a button. The app isn’t cluttered at all and you can easily navigate to see data such as weather and reports based on your usage. Another thing I noticed coming from a non-smart thermostat was the Ecobee Essentials turns my AC on and off instantly (1 to 2 seconds) , previously I would have to wait 20 to 30 seconds to hear my AC turn on/off. The app allows you to set a wide variety of temperatures from a daily schedule and what temperature should be in the home when you’re away. When it comes to reminders the Ecobee app is amazing as you can get warnings/messages for Low Temp, High Temp, filter change, UV light cleaning, high/low humidity along with HVAC Maintenance. All these reminders/notifications are a must if you want to keep you HVAC system running at its best. Benefits over traditional Thermostat: While being the Essential thermostat it still provides smart features besides being able to control it while away. The thermostat learns how well your AC works and figures out how long it takes to cool your home to a specific level, it uses this data to turn your HVAC on so it can reach the desired temperature by the desired time. Another thing I noticed is that the thermostat keeps the fan on after your HVAC shuts off to maximize your heating and cooling, this helps distribute the temperature evenly across your house. Ecobee also uses the AC to lower humidity in the house even if you don’t have a dehumidifier, this is great as it makes the air feel cooler during hot summers and hotter during dry winters. Ecobee Ecobee also states this thermostat can control 2 stage HVAC units which is a plus, my unit is single stage so I couldn’t test it. Overall the Ecobee Essentials is a great thermostat that has no real faults. The touch screen is nice and responsive and as with the app you don’t need to do 30 presses to make the changes you want. I found the screen was a bit reflective when looking at it from an angle at a distance, but bright enough to look at even in a bright room from 3-5 feet. You can add individual sensors to rooms which make sure the room you’re in the most reaches your desired temperature, this is crucial as different parts of you house heat/cool differently depending on location and size. Ecobee also integrates with most smart homes (Apple homekit, Google and Alexa) so you don’t need to switch between apps.

Generally I really like our new thermostat. It’s a big and convenient upgrade to the one that was first installed in our home - being able to control the entire HVAC system remotely and to integrate it with our other “smart” devices in our home has been fantastic! (We went with this brand over others as it was recommended by the HVAC technician who came out to provide us with our preventative cleaning and routine service of our system.) INSTALLATION The removal of the old thermostat and installation of our new one was fairly straightforward. It was a little clunky via the software, as it seemed to “reset” each time my phone went to sleep rather than picking up where it left off. So several of the instruction steps needed to be viewed over and over. But it worked the first time around, so that was nice. Quick Notes - We found that it would have been better aesthetically if we had the extra mounting plate, to help cover holes in the wall from the original thermostat. However, Best Buy didn’t carry that, and it was hard to find at local hardware stores as well. You might keep this in mind and secure one prior to doing the install “just in case”. Also, I found that getting the unit to install firmly on the mounting plate included with the box was a little “fussy” - I finally got that to work OK, but not without a raised eyebrow wondering if it might come loose overnight. (The issue is that the unit needs to be installed on the included mounting plate for electrical connection.) PROGRAMMING Once the install was complete, getting the unit connected to home WiFi and linked to my smart home ecosystem was pretty seamless. Again, it just worked the first time around. After getting it connected, we needed to set up the temperature ranges we wanted to use. Useful Note: If you keep the full HVAC system engaged after installation, when you are setting your comfort range, the tightest gap between low and high allowable temperatures is 5°. So, for instance, if you set your sleep temperature to 68° as the trigger temperature to start heating, the lowest you can set the upper trigger temperature before it starts cooling is 73°. Thankfully, we could keep it in only heating mode, for instance, to avoid running the A/C during the cold months. Overall, we have continued to be happy with our setup - and especially considering what we had installed beforehand, this was a solid upgrade for a reasonable price.

I love this smart thermostat. I had one in my previous home, and it was one of the first purchases I made for my new house. It’s easy to install and very user-friendly. I love that I can set a schedule and that it learns my habits, not to mention I can control it from my phone. I highly recommend it.

i love my ecobee smart thermostat. i can manage it from my phone anywhere and it’s easy for me to change the climate, without any trouble.

Works much better than the google nest i had and the app is just as easy to use!

The product is awesome, BUT it is very difficult as a consumer to find out if it works for your HVAC system. It did not work for mine, and I ended up having to call a tech out and get a new thermostat in the end. The features really are great though, and I just have a super old system (mid 80s air handler).

Best thermostat on the market. Have installed one on 3 houses we moved into. Just purchased this one for our daughter’s new house. Helps control the heating and cooling while maintaining your desired temperature

So far, so great! Moved to Ecobee from another brand and wish I would have done it sooner. Easy to use, slick interface and loaded with features.

The Ecobee Smart Thermostat arrived quickly, which mattered a lot since I was in the middle of moving. The instructions were simple and clear, making installation easy even though it was my first time replacing a thermostat. I also really like how seamlessly it integrates with Apple HomeKit—it works smoothly without any hassle. Overall, I’d definitely recommend this thermostat to family and friends.

Love my ecobee thermostats - easy app for programming in home and away!! I replaced a not so old type and appreciate my new ecobee thermostats much!!

Every person in our family and extended family has an ecobee Smart Thermostat. They work great. We've had one for 8 years without a problem. But the best...their customer support. It's exceptional. Well done. Go Canada!

When I initially made the jump from Nest to Ecobee I was hesitant. Nest is familiar. Nest is comfortable. I’m glad I made the leap. Ecobee is intuitive, easy to install, and the sensor functionality - to specifically focus on temperature and occupancy of specific rooms - has been extremely beneficial for us. I’m a big fan. The Eco+ also has saved us a lot of money, and the iPhone widget is very intuitive.

So easy to use! Love the sleek look, the operating system is so simple and gives so much information. Worth every penny!

I started with Ecobee at my business and have now included it at my home. They are user friendly and work great.

If you’re looking for a smart thermostat at a great price, and use the Apple home ecosystem - this is the device for you. Setup is easy and straightforward, with an app that helps guide you through the process. I can now control my thermostat with my iPhone by voice, using the home app or the Ecobee app. This makes it easy to setup schedules and automations based on certain days or activities like leaving the home or going on vacation. You even have the option to select different levels of savings which optimizes usage to give you more or less savings based on your specific preferences.

We love these thermostats. At our primary home, we have one on each floor and because you can control it on the app, I'm able to check and alter the temp without having to go to the actual unit. Even better is we have one at our 2nd home - which means we can basically leave the system off (except in the winter of course) and then simply switch it on when we are heading to that home.

Very easy install with on screen steps with very easy to understand instructions. The app is fairly easy to use. You just need to go through the menu to see where everything is and what it is for. It has reminders and alerts. You can adjust those settings to what you need/want. The thermostat looks nice and is fluid with its response. Doesn't seem to be slow at all.

Very easy to install & works great! The app is very user friendly also!

Great product and works fantastic to control temps.