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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 726 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the SmartSensor 2-Pack for its temperature control, easy setup, small size, and compatibility with the ecobee system. They appreciate how the sensors help maintain consistent temperatures throughout their homes and allow them to monitor specific rooms. The easy installation and compact design are also praised. However, some customers have concerns about the price and battery life of the sensors, while a few have experienced accuracy and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 725 reviews
  • Pros mentioned:
    Setup, Size

    Rated 5 out of 5 stars

    Ecobee Sensors: Small Size, Big Comfor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently buzzed into the world of smart home tech with the Ecobee Premium Thermostat and I needed to add a couple of the SmartSensor 2-Packs in different rooms. Let's dive into why these little gadgets are the 'bee's knees' of home comfort: **Setup: Easier Than Finding Honey in a Hive** Setting up these sensors was a breeze – easier than a bee's waltz around a flower. It was so simple, I thought I might be missing a step, but no, it really was just 'plug and play'... or should I say 'plug and stay'? **Magnetic Stand: A 'Pole-sitive' Upgrade** The magnetic stand is what I call a 'pole-position' improvement from the Ecobee 3 Sensors. It sticks to its spot like a bee to honey, offering both stability and flexibility in placement. It's like magic, but without the wand and the hat! **Size: Discreetly Bee-autiful** These sensors are small enough to maintain the aesthetic buzz of any room. They're like ninja bees – there, but unobtrusively so. You won't even notice them, but they're always working hard to keep your hive comfortable. **Overall: 'Hive-ly' Addition to Any Home** In summary, the Ecobee SmartSensor 2-Pack is a fantastic way to add some smarts to your home climate control without creating a buzz about your decor. They're easy to set up, come with a handy magnetic stand, and are discreet enough to blend into any room's look. It's a small step for your home, but a giant leap for your comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Helps create far more accurate readings !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have them mounted on the wall rather than the stand alone stands and they work perfect! I’ve definitely noticed a change in my thermostat’s temperature accuracy. Love how small and simple they look when placed upon the wall, doesn’t stand out and look like an eyesore. For the price,, it definitely is worth it as it overall will simply help keep your energy bill in check !

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's great to hear! We appreciate your feedback and happy to hear it's helping to keep those energy bills in check. ecobee

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pretty convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this concept. Ecobee goes a step further than the Nest Temp sensors i had. You could program the Nest Thermostat to run a schedule off their temp sensors. Ecobee has occupancy temp sensors and a follow me feature that allows the thermostat to detect the rooms your using to adjust the temperature.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      Thank you for your feedback! That's great to hear how you have seen an improvement in performance when you have started to use our SmartSensors. We appreciate it! ecobee

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pricey, but work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee sensors are over priced, but they work. Saves on heating and cooling when I have them detect the temperature in only one room at night, or during the day to save on heating and cooling cost. I have eight of them scattered throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Addition sensors for ecobee thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these extra room sensors. Our bedroom was always warmer than the rest of the house. The sensor can tell when we are in the room and adjusts the temperature cooler when we are in. It is perfect!! Best purchase ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money, be comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for Ecobee 4 thermostat users. Place these small remote sensors where you spend the most time. They detect when you're in range and optimize comfort for that area. My local utility offers an Eco+ plan that offers lower rates to participants who decide to economize during peak use periods. It's a great, automatic way to save money every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem i had was that my thermostat was behind a large tv. Sometimes it will say it was hot(77-79) but the room felt cold. Now with this product i can actually tell my AC unit to use the temperature from my room instead or the thermostat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do these really do anything?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure if these are trully making any difference... So far, I did not notice anything different... If you have money to waste...they seem to be more of a cute toy to hang on a wall or put on a furniture...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Something is following me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like my ecobee thermostat is following me around the house! Just like my wife, but in a good way!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, i have one in the living room, master bedroom, and guest room

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Like having the temp of each room and ability to focus on which ones are important to heat/cool. Works with HomeKit well also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give your smart thermostat a PhD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ecobee smart thermostat and these senors take it to the next level! Not only is my thermostat able to better know how to heat and chill my home, because of these senors it now knows where the hot or cold spots are, what rooms are being used, when I'm home, and help me use less energy! They've paid for themselves in a month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Measure with precision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, I have in all rooms and it pairs really well with ecobee smart thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring High efficiency to every level or room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice add on for my smart thermostat will get the most out of my new HE furnace and AC units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job perfectly with individual room temperature control

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Compatibility
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Commanding control over Ecobee SmartThermostats

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding room sensors to ecobee Smart Thermostats is, well, a smart thing to do. These room sensors use two readings and communicate these with an ecobee thermostat to which they are linked. These two bits of info are the ambient temperature of the room in which they are placed along with whether the room is occupied or not as a guide to determining when the HVAC system should be ON or Off. A passive infrared sensor detects occupancy by sensing motion in each room within an arc of about 120º at a distance of about 15 feet. More precisely, the sensor detects within a vertical arc of about 25º. In my home, one of these remote sensors is placed at about four feet high on shelving in my office so it easily senses when I am nearby and moving about in that room. Another is in the living room on a corner of an end table nearby my favorite chair and aimed slightly askew to see my approach as well as movement within its arc. Another is in my bedroom atop the dresser to see me enter and to sense movement when I’m in bed. I want it to see movement even while I am sleeping or trying to sleep to keep that room within the set temperature range. There is also a built-in room sensor in the wall-mounted thermostat itself, though I keep this one deactivated. Why? When there are additional room sensors it doesn’t matter what the temperature is at the thermostat. I don’t live in the hall where the thermostat lives. I want the thermostat to tell my HVAC system to heat and cool the rooms where I plop down. Without additional room sensors, the one in the thermostat will be the go-to for the system. Detecting room occupancy tells the thermostat on the wall to attempt temperature regulation in those occupied spaces regardless of the hour unless I have selected otherwise, which I have. During the times I have set as bed time, I have set the system to look only at the bedroom sensor, operating HVAC to maintain the comfortable set range in that room only. Why would I want the system to respond to temperatures sensed in any other room while I am asleep? With the above in mind, I installed ecobee room sensors to work with the ecobee I bought and installed many months ago. If you do the math, you will note that there is an additional sensor in my system beyond the two in this kit. That is because I started with ecobee SmartThermostat with Voice Control – it came with one of these in the box. The result of my efforts is most assuredly a decrease in my electric bill. Ecobee SmartSensors are currently compatible with ecobee3, ecobee3 Lite, ecobee SmartThermostat with voice control and ecobee4, with more to follow, I would guess. This is key – ONLY buy these to accompany a compatible ecobee SmartThermostat. They will not work with other brands. Simple set up, each sensor has its own (up to) five-year battery installed. Adding sensors to the system is effortless following the prompts in the iOS or Android app. Each sensor must be within radio range of the thermostat. During setup, users will be guided accordingly. Users get to name the sensors. I chose names according to the rooms in which they are located. The app provides suggestions! Each sensor “phones home” to tell my ecobee SmartThermostat which are occupied rooms as well as unoccupied rooms. In this way, the HVAC system is ON or OFF to try and achieve the system’s set temp for the occupied spaces. It ignores the spaces without people in them.. Smart, indeed! For large homes with large, busy families, just imagine the benefits these would provide. If you have an ecobee SmartThermostat, I recommend installing room sensors if your system is compatible. As an aside, other brands have thought this a smart way to go and have adopted their own remote room sensors to work with their smart thermostats. In my view, ecobee has the smartest implementation of smart thermostats with remote sensors. Two-sensor kits are $79 at Best Buy. They are part of the growing ecobee ecosystem of Alexa-controlled devices and come with the standard ecobee three-year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent addition to the Ecobee Thermostat

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ecobee thermostats and the features they come with. I have two thermostats, one upstairs and one downstairs. Recently I had some cooling problems with my AC unit and realized it wasn’t cooling nearly as well as it should be. These sensors are helping me verify its finally fixed. I have 3 sensors total 2 of which are the smart sensors. 1 of them is the older Ecobee sensor which came with my thermostat. These new smart sensors are very easy to pair through the app. They come with a QR code and during the pairing process you scan the code and then pull the battery tab out. The app will then pair your sensor and in my case let you choose which thermostat you want to pair it with. These sensors are very accurate and are helping me keep track of the temperature in different rooms around my house. They also have motion sensors in them as well. This will give you the option to setup smart features with your thermostat based on room occupancy. Its truly a great feature. As a bonus, these smart sensors also can be imported in SmartThings through the Ecobee smart app. This gives you the ability to use them with your smart routines. I also love the Alexa integration. I have over 100 smart devices in my home and the Ecobee ecosystem is probably one of the most used smart home devices I own.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Size, Temperature control
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Interesting accessory

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When used in conjunction with the Ecobee thermostat, these provide automated temperature control for your residence. The setup is quite simple through the companion app. They're rather small; almost the same size as a golf ball. It comes with a small stand and these can be placed almost anywhere. The directions state to place these sensors around 4 feet high. While not required to have, if you want a little more home automation, these definitely will help out.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control
    Cons mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Pricey Add-ons, but definitely needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Smart sensors are definitely needed, but are pricey for the price (~$50 each) and can pair up to 32 sensors to one thermostat. They allow the Ecobee thermostat to monitor each rooms occupancy and temperature. Right now I have 2 sensors ok opposite sides of the house on the 2nd floor and one additional sensor in the family room. Depending on the comfort settings, the thermostat can be configured to take into account occupancy and temperature to reach a desired average temperature. Each sensor comes with a small magnetic stand or a wall mount with adhesive or small screw. They're small enough to not be obtrusive, but definitely still noticeable in certain backgrounds. Not sure how long the coin battery will last in each sensor before needing replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great additions, just a little pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very cool little gadgets to add to your Ecobee to help give you the an average temperature of your house instead of a single point of reference. My bedroom and office are two extremes from the rest of the house, they're either hotter or colder than the rest of my house. So averaging should helps get a more accurate reading of the house. They're super easy to add to your system! A few clicks and a scan with your phone camera, and you're done! They're small enough to put on a shelf and be camouflaged with other knick-knacks. I really like being able to see the different temperatures in my rooms. They are a much pricier than I would hope for, I paid full price. So if you can get them on sale, I'd say go for it!

    I would recommend this to a friend
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