Customer Ratings & Reviews

Picked up package it was heavy, when open could not belive it was huge with 2 tanks easy to change out. It mapped out my house I titled my rooms, set it to mop and vac. it does have its own command settings, I do it though Alexa. dies a excellent job. I have it clean the bathroom and kitchen daily, whole house twice a week, sometimes I ask it to clean a specific room on demand, goes to station, cleans its mop heads and empties trash. Just keep up on filling and empty waste water. order typical parts for on hand. on youtube has a company tech with tips and advice

Great robot, keep the floor clean but demands daily service on water system, even with low return frequency to station it uses a lot of water to clean de mopping pads. The app is great with a lot of features. Keep my mats clean but uses to get tangled if mat is thin .

2 years in still works like new. Perfect for cleaning. No streaks. No mess.

I bought this Ecovac because of the good reviews with it on this site. It's been a month and a half since I set up the Ecovac. At first it did a great job with vacuuming and ok with the mopping however it is starting to fault. It gets lost and cant find its way back to the base and recently it has stopped moving forward but the brushes are still spinning. The battery was at 52%. It reset itself after I brought it back to the station. There is maintenence you must do to keep your vac working and I've been on top of that so my hopes are not positive that this is going to last if it's already having issues. The app is ok but the mapping is not correct. I've erased the map and started over but over time the map changes so I don't use it. I have another robotic vac that only vacuums but it works twice as better and cost half the price. I wanted to like this product but for the price, there shouldn't be any issues especially so early after buying it.

I was very skeptical about buying this. I’ve always had iRobot vacuums and they have only been lasting me 1 year almost as soon as the warranty runs out they just stop working. I just replaced my old irobot with the new iRobot j9+ and didn’t even get to use it 3 days before it broke. So I decided to give this a try and I really like it. It just as good as the iRobot if not better. The app for the iRobot is more simpler to use then the ecovacs is but you will get used to it after using it. You have more customization with the cleaning then you do with the iRobot and this even goes around the sides of the room like the base boards and cleans them where the iRobot doesn’t. I’ve had this for about a month now and I’ve had no issues what so ever and the cleaning and suction power is very good. Especially if you have dogs in the house.

Awesome poduct overall. Easy to setup. This is our second cleaning robot, we are in love. We love how clean our house is and how easy it is to setup the robot but also to maintenance it. App could be a bit better but still a very good product

This robot has been amazing. You will be shocked at how quickly it can map your home. I have a full LVP flooring with rugs and this thing recognises rugs very well. The moping is such an underappreciated feature, as it does a good job. The only thing I would say to impove, is the amount of water it uses to clean the moping pads. I have to refill the water tank just about every 2 moping sessions (1400 sqft house). However, the dirt that gets picked up in the dirty water tank is shocking to see, it picks up a lot! I would recommend to anyone who can afford to spend the extra money for this Robot. Compared to others I have owned, this one is by far the best.

The product itself as in the robot is amazing and a game changer although it has no on board water tank. It still manages to clean the floor so well. The app on the other hand isn't the greatest and even within the new price that it sells for it's not a smooth experience I was hoping for. Once you mange to set up the robot and a cleaning schedule your golden but setting up with the app was a trouble some experience the less you deal with the app the better.

Got this product on sale and tried it as soon as I can, it did very well on cleaning l/mopping and vaccuming. YES there's some damp spots on edge of the rug but its minor it dries up pretty quickly, that's just unavoidable in my opinion. The robot did great on finding its home station and doing the self cleaning and self emptying. Always update to the latest software before using so you'll have a good experience.

Scored this last years model ecovac for less than half the original price. Super great deal. My wife and I love it. It’s truly amazing and if you have dogs you must own. Several years ago we attempted a robo vac and returned it a week later. This ecovac is here to stay. Great product and bestbuy great price.

Very Good product for house and cleaning! I like it very much

This vaccum and mop has been awesome. With our large space i make sure water tanks are taken care of and brushes are clean in the morning and love coming home to clean floors

This is the best robot vacuum I have ever owned. The cleaning is impeccable. Very easy to map out your house and get started. Would highly recommend

The mapping doesn't work too well. It sets stock so easily. When it works, I love it but it always has troubleshooting issues. If I could I would return it but when I wanted to it was already too late.

I love it. It's not too loud, it cleans well, has tons of smart features. It doesn't run over my dog. Both functions are really good.

I have the omni robot vacuum/mop and purchased this as an upgrade. This robot is not very good. The robot randomly cleanscaround the house, there is no pattern that i have seen. The robot will sometimes just stop and “think” or just go around in the same plsce for several minutes. My favorite “mess up” is the vacuum vacuuming in the same room (10x10) for 30 minutes thrn leaves the room to “clean” the mopping pads and then goes back to the same carpeted room to try and vacuum again. This robot takes over 2 hours to clean the floors of a 1300 square foor house. Back to Besy Buy this one goes

I've had this for about a month after upgrading from the N8+. This is light years ahead of the N8+. It has been nothing but great. Auto empty station, auto mop cleaning, and everything works great. The quick mapping feature is great - it mapped out my 1,000+ square foot downstairs in about 5 minutes compared to the older models having to do an entire perimeter can. The only thing is that the app layout for each Ecovcac is different based on its features. So I have had the Deebot Ozmo 920, N8+, and now the T20 and everytime it has a different app layout. Not just small tweaks, but like the app layout is significantly different for each new vacuum. This isn't a problem, per se, but it takes a learning curve to figure out how to do everything for each vacuum. For example, I find the process of creating cleaning routines and then using those routines in schedule a bit cumbersome. Perhaps most annoyingly is that the cleaning log doesn't tell you if the past completed cleans were vacuum only, vacuum and mop, or just mop only. I would think that is an easy thing to list under the cleaning log details. Nevertheless, I hope they make some updates to the app, but the device itself is great. Still haven't had to empty the dustbin from the station and the water has lasted quite a bit since I only do a weekly mop (and a nightly vacuum only). I haven't used the voice command, but it does sometimes wake up when I say "Okay, Google" for my Google smart home.

This is a very good robot cleaner. It does a great job mopping. I think no on board water tank is the way to go. The robot goes back every 10 minutes and cleans and re wets the mopping pads. It leaves our floors shiny and clean. The mapping is very quick and very good. The navigation is great with the lidar. I had a roomba i7 plus before and this is a way better robot cleaner. I never thought i would want a mopping robot but will never go back. I have had no issues to this point.

Now my wife doesn't have to clean. I only change the water tank twice a month and that's enough for me. I'm glad the robot vacuum cleaner cleans well, I recommend it. Although using the app is not very convenient.

I absolutely love this Robot! Does she get stuck sometimes! Yes.. does she eat a cord sometimes? Yes.. She also cleans the whole house really well, and i have has no issues at all. Love this thing!