Customer Ratings & Reviews

Easy to set up and works like a charm. Ecozy ice makers have consistently delivered for me.

Great ice maker for small gatherings, the ice bin could be a bit larger.

It’s been a long time since I loved a product so much that I decided to share my opinion about it. Seriously though, if you’re considering purchasing an icemaker, this one should be it.

Have owned this ice maker for about 2 months and it’s been great! I especially like the digital features on the front. Would recommend

Very small and specs do not match as written. There is no way the ice bucket holds 2.6lbs. This bucket fit inside my old ice machine which is 2.2lb and there was about 1/3 space left.

Its ok, my ice always comes clumps into a big ball. Also lots of water in the bottom of machine.

Great product lasted 5 months.... just went out have iad it 5 months. Loved it when it worked....

I like the looks of it, the size and the ice quality. However, I bought it in September, and it is making a horrible noise and going out in April. Not happy. Wouldn't recommend.

I bought this ice maker in August of 2025, by December it had stopped working. I contacted Best Buy's customer support online and was told to take the ice maker into my nearest store and they would be able to take care of it. I took the ice maker in only to find out the ice maker is being sold by a 3rd party on their website. Not Best Buy. Therefore, Best Buy could not help. They gave me the 3rd party's email address to reach out to. I am hoping I will be able to get it repaired or replaced, but as of right now the final outcome remains to be seen. It is very disappointing to spend $400+ on an ice maker and it stops working just a few months into the purchase. My advice, choose another brand, and make sure you are buying from Best Buy, not a 3rd party on their website.

An ice maker that does not make ice is definitely not worth almost $400. It made 1 batch of ice and then stopped working. I is not insulated so the ice melts and does not recycle. You have to have the machine close to a place where you can drain the water that accumulates at the bottom. Definitely not worth it.

Makes great ice, but is very very noisy, gets very hot and needs full machine cleaning often.

Good ice maker, hard to clean and it does get dirty.

Horrible experience. Chose to buy this nugget ice maker vs others because of the ice capacity and the looks of it. Followed the instructions step by step. At first we were having issues with the tds measurements and changed to purified water which brought it down under the recommend levels. I noticed the water temperature never dropped below 70 degrees. Never got a batch of ice out of it. We Tried in multiple days and different spots in our kitchen. Had friends over for a night of hanging out and had then try and see if they could figure it out. Never worked for us. I believe we just got a lemon. Our other friends bought one for the fraction of the price of this one and they had no issues.

Makes a lot of noise even after the cleaning and restarting it

I really liked it but after 5 months it quit working. Also, you must clean it every week or you get a lot of mold

Worked great for 6-months then fan or motor went out. Used well water which is better than city water. These devices are very sensitive to water quality, so unless you want to purchase purified water all the time or install water filteration system, don’t buy.

Has many nice features but quit working soon after we purchased.

Worked great for 7 months, now it’s sits on the counter screaming and not making ice.

Had it 3/4 months and it went out. Is there any kind of warranty?

Only have it a little while and it squeals and makes all kinds of noises