Customer Ratings & Reviews
- Model:
- PA10211
- SKU:
- 6612699
to a friend
Great Design, But Performance Falls Short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for the eero 7 Dual-band Mesh Wi-Fi 7 System, especially with the promise of Wi-Fi 7 speeds and the sleek, compact design. Setup was simple, and I really liked how small and modern the units are — easy to place anywhere without cluttering the space. However, the performance was disappointing. I consistently got only about 60% of my actual internet speed, even when standing close to the main unit. I expected better throughput for a next-gen Wi-Fi system. For casual browsing it was fine, but if you’re relying on top-tier speeds for streaming, gaming, or large file transfers, this might fall short. Unfortunately, I had to return it. It’s a great-looking system with potential, but for now, it didn’t deliver the performance I needed.
No, I would not recommend this to a friendfast, easy to work with.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was about to return it because I couldn’t install it properly, but the next day, with a lot of patience and by following the instructions step by step, I finally managed to install everything. And today, after several days, this system works perfectly. The app is very easy to use — it lets you control everything, see which devices are connected and which aren't. An amazing system
I would recommend this to a friend
Works as intended
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wifi att wifi worked seamlessly with the eero. Although I did have to use a wired connection the the router modem combo. At times wifi has some latency but it might just be att itself.
I would recommend this to a friendHad hoped for better coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Eero application and options are great, however I purchased an eero 7 2-pack to provide wifi coverage across 2 levels of my home. The upload/download speed for the eero 7 further from the router (less than 25 feet) is less than 1/2 of the speed of the eero 7 closest to the router. I expected less degradation.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Dci1. Thank you for providing feedback regarding your experience with the eero 7 system. I'm sorry to hear about the speed issues that you're having. Here are some tips that may remedy your issue: 1. Place eeros where they can talk to each other. eeros should be no more than 50 feet away from another eero. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Place your eeros high. Ideally at a height halfway between the floor and the ceiling. 5. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Easy to set up and use
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up . Will recomend this for anybody looking for a new wifi system
I would recommend this to a friendRouter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Much better coverage than we had before (only a single router)!
I would recommend this to a friendBest mesh system ever!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing product. It was very easy to set up and gave me fast internet 15 min outside the box
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I made. So easy to install and no stress for an old lady. Works great!
I would recommend this to a friendOver it!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible is an understatement, I moved not to long ago and decided to do my own modem and router i went with the arris modem and did a two pack of the eeros. Nothing but issues since day one my internet will unexpectedly turn off one of the eero system will just stop connecting. Late night I can’t even watch a show because how slow the internet is. I’ve troubleshooted the eero so many times so as well the modem but still just issues. I have to be home alone in order to get anything done. Going back with my internet cable modem router because this is stressing!!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi BryanA. Thank you for providing feedback about your experience with the eero & system. I'm sorry to hear about your connection issues. Soft resetting your gateway eero (the one connected to your modem) can be a useful troubleshooting step. To soft reset your eero: Hold the reset button until its LED flashes yellow (approximately 7 seconds). Once it flashes yellow, release it. As the eero boots up, the LED will flash white, then blue, and then return to solid white. Once the LED is solid white, you should be able to see your eero is back online in the eero app. If the soft reset doesn’t resolve your issues, contact eero customer service. They can be reached at (877) 659-2347. I hope this helps. Have a great day!