Customer Ratings & Reviews
- Model:
- ME10211
- SKU:
- 6612698
Rating by feature
- Setup
Rating 5.0 out of 5 stars
- Range
Rating 5.0 out of 5 stars
- Signal Strength
Rating 5.0 out of 5 stars
Customers are saying
Customers praise the Pro 7 Tri-band Mesh Wi-Fi 7 System (2-pack) for its overall performance, speed, signal strength, and connectivity. Users report seamless transitions and consistently strong connections. The system is also lauded for its impressive signal strength and range.
This summary was generated by AI based on customer reviews.
Unstable internet, reselling this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unstable. I have 2 ISPs, and internet will randomly drop with both. Fine for a few days, then will drop half a dozen times in a single day for a minute or so, then comes back. I've seen 4-5 firmware updates since owning the device, no improvement. Can't even retrieve log files from the router, and subscription is required for basic features like seeing activity and setting up automatic failure. Past my return period so I'll have to resell. I heard eero "just works"...yeah, no.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi ChrisF. Thank you for providing feedback about your experience with the eero Pro 7 system. I'm sorry to hear that you've been having stability issues. Soft resetting your gateway eero (the one connected to your modem) can be a useful troubleshooting step. To soft reset your eero: Hold the reset button on the bottom of the eero until its LED flashes yellow (approximately 7 seconds). Once it flashes yellow, release it. As the eero boots up, the LED will flash white, then blue, and then return to solid white. Once the LED is solid white, you should be able to see your eero is back online in the eero app. If you still experience connection drops, take note of the time of the drop and reach out to customer service so that they can troubleshoot further. They can be reached at (877) 659-2347. I hope this helps. Have a great day!
