Customer Ratings & Reviews
- Model:
- ME10211
- SKU:
- 6612698
Rating by feature
- Setup
Rating 4.9 out of 5 stars
- Range
Rating 4.8 out of 5 stars
- Signal Strength
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Pro 7 Tri-band Mesh Wi-Fi 7 System (2-pack) for its overall performance, speed, signal strength, and connectivity. Users report seamless transitions and consistently strong connections. The system is also lauded for its impressive signal strength and range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
never fails
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great. just get yourself one one of the best mesh out there
I would recommend this to a friend We’re VERY pleased with eero!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.eero Is the best product on the market for spreading the TV signals throughout our house! It’s easy to install; works like a charm; and we even got an outdoor eero for perfect reception of every channel way out back where we “get away.” Thank you!
I would recommend this to a friendNot happy with eero
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not ready for prime time. Disconnects a few times a day. Units are to big to blend in. Range was bad. Eero updates the firmware when they want and you have no choice to stop it. I would get it setup and prey they not send a update. Every time they did I would have problems. Everything is done through the app on phone. After years of dealing with the company and having to hear them say to reinstall every device again I was done.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Yuck. Thank you for your feedback on the eero Pro 7 Tri-band Mesh Wi-Fi 7 System. I'm sorry to hear about the persistent connectivity issues, forced firmware updates, and frustrations you've experienced over the years. The eero Pro 7 is designed to provide robust Wi-Fi 7 coverage with tri-band technology, but I understand you've encountered frequent disconnections, range limitations, and disruptive automatic updates that required repeated device reinstallations. If you're still using the system, try positioning units in open areas away from interference sources, verifying your modem connection is stable, ensuring units are within optimal range of each other, or restarting your gateway eero by unplugging for 30 seconds. Thank you for your patience and for sharing your experience.
Covers a large home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I have 5000sf and a car charger that needs wifi on the front of my garage. Since I installed this, I'm able to get coverage inside the house and in the front for the charger.
I would recommend this to a friendSuper fast system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super mesh system. Easy to set and great area coverage.
I would recommend this to a friendEero Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works like a charm! My husband couldn't get his Tesla downloads in our garage & this product solved the problem so quickly & easily. The Geek Squad guy was awesome, as well. Thank you, Best Buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Total change to the Wi-Fi network !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home in a rural area has it's challenges. Needed to upgrade the Spectrum provided router. This one totally improved our wi-fi network. Highly recommend !
I would recommend this to a friend - Pros mentioned:Speed
Definitely a upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some internet issues but upgraded to this and had no problems love the speed on this
I would recommend this to a friend - Pros mentioned:Connectivity
Seemless connectivity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As you walk throughout the house, you never lose connection and it is a seamless transition.
I would recommend this to a friend Amazing internet speed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had known earlier about how amazing my internet has been since I installed my eero 7 Pro.
I would recommend this to a friendEasy setup and great app
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and the app let's me "Pause" my grandson's Play Station when he's sucking up all our bandwidth :)
I would recommend this to a friendOverpriced and poor Mesh network
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Eero was advertised as being a great mesh network. I have 4 units and get incredible drop off when I get further than 20 feet from a node. My old Google Wifi mesh was 80% better. Very disappointed.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi HummingB. Thank you for providing feedback about your experience with the eero Pro 7 system. I’m sorry to hear about your connectivity issues. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Unstable internet, reselling this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unstable. I have 2 ISPs, and internet will randomly drop with both. Fine for a few days, then will drop half a dozen times in a single day for a minute or so, then comes back. I've seen 4-5 firmware updates since owning the device, no improvement. Can't even retrieve log files from the router, and subscription is required for basic features like seeing activity and setting up automatic failure. Past my return period so I'll have to resell. I heard eero "just works"...yeah, no.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi ChrisF. Thank you for providing feedback about your experience with the eero Pro 7 system. I'm sorry to hear that you've been having stability issues. Soft resetting your gateway eero (the one connected to your modem) can be a useful troubleshooting step. To soft reset your eero: Hold the reset button on the bottom of the eero until its LED flashes yellow (approximately 7 seconds). Once it flashes yellow, release it. As the eero boots up, the LED will flash white, then blue, and then return to solid white. Once the LED is solid white, you should be able to see your eero is back online in the eero app. If you still experience connection drops, take note of the time of the drop and reach out to customer service so that they can troubleshoot further. They can be reached at (877) 659-2347. I hope this helps. Have a great day!
Didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get them to work, returned them. It could be my wireless service is not compatible.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear TatumH,
We're sorry to hear that the eero Pro 7 system didn't work for your setup. Thank you for being understanding about potential compatibility issues with your wireless service. While eero systems are designed to work with most internet service providers, we understand that sometimes compatibility challenges can arise.
If you'd like to try eero products again in the future, our customer support team at 1-877-659-2347 can help verify compatibility with your service provider before purchase.
Thank you for sharing your experience.
