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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.4 out of 5 stars with 2913 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers appreciate the Toy Story 4 Wired On-Ear Headphones for their decent sound quality, cute design, and durability. Many parents find them to be a great value and a perfect gift for their children. However, some customers have expressed concerns about the headphones being cheaply made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 99 reviews
  • Rated 2 out of 5 stars

    Very poor wiring.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my 7 year old for about 2 months. Then audio started to short out. I took the ear cover off and discovered the cord is held in by being tied in a knot. Then, the ground just has a piece of masking tape to hold it down. The other wires are completely exposed inside the headphone and tangled together. Then, the top of the wire is, again, tied in a knot. Turns out if you try to fully extend the headpiece, the wires are pulled tight inside the ear piece, which made the ground touch the other wires and short it out. But hey, came with a cute bow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh..

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend these one side stopped working. I would assume they are for kids it's a smaller size i would think it would be made more durable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my daughter. I wasn’t expecting much, however the sound was very low and it is not a very sturdy headset. However my kid likes it and I guess that’s all that matters just wish the sound was a little louder for her and it was more sturdy considering my daughter is a child and is not gentle with all of her belongings

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awkward Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 headphones for my granddaughters and it's just OK they do not adjust well on either one of my granddaughters... poor fit/quality for little girls who love JoJo. I tried it on thinking it's because they have tiny skulls but no it didn't fit well on me or my grandson. Sound is not bad but could be better. I purchased much better quality at a cheaper price. The bow is detachable that would be the only plus for this headphone. I will be returning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan. Volume is too low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually ended up taking them back and bought a pair of Sony headsets for the same price that work much better. Volume is just way too low.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fun but breaks easily. Don't buy. There are cheaper and better out there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly made, manufacturer should be ashamed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on-line for 7 year old granddaughter. I did not inspect out of package before giving to her. She came over and brought her tablet and headphones about 2 weeks later. There were multiple kinks in cord, where wire was out of the covering. When I asked her, I confirmed with her mother, it came out of the package that way. Needless to say it quit working two days later. The dollar store ear bud head phones that she was given to replace the $30.00 JoJo headphones lasted two days longer. I thought about taking then back to Best Buy but they have a 15 day return policy. Also trying to contact them by phone or chat on line is impossible. With Covid 19, I didn't want to chance going back to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Looks/Bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very cool but the sound quality is low and poor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke within a week. He used them for sitting in the car listening to a portable DVD player and the ear piece was broken before the end of the trip. In the three days they worked, the sound was pretty good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was just a waste of money. Broke the first week

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shaped strangely…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super cute and feel like good quality. They have great padding on the head and the bow is removable! Unfortunately, they were too rounded and didn’t sit right on the head or ears. My daughter is 7, so maybe a better fit in an older child. But really, I think they are just shaped weird, making them not sit flat on the ears and just uncomfortable. We bought her JBL instead and they are a great fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough sound quality for a toddler. Mickey Mouse ears didn’t last long. One ear fell off in the first week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This set was really underwhelming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for these, but unfortunately, these didn't work out so well. I didn't expect Bose quality or anything. They were for my son for a road trip. However, they wouldn't stay sized to his head and even when they were sized right, they didn't stay tight to his ears. On top of that, the sound was really low and muffled. The plan was to let him listen to his music while we listened to our own, however, we just ended up switching off because he couldn't hear. They look great, but he never uses them and I don't blame him.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    System is making noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what we have seen, the graphics etc. are really nice. Too bad the system is making a loud noise. We think it is coming from the fan, but there is no way to open it and check. We are headed back to Best Buy to make a return and hopefully get one that's is proper new condition. We won't need the protection plan for this return because we just got the Playstation a few days ago. However, this experience surely argues for buying the protection plan!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are adorable, but I bought them for my 4yr old and they barely fit across the head and barely over the ear. These seem to be for toddlers, but how many toddler's you know that would wear headphones. I'm disappointed because I thought these would be made for his viewers that primarily watch the show like ages 4-6 years old. But they are more like ages 1-2. Very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones very good for kids used For school and hoyse

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works best with older models

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase for my son to use at school only to realize that it is not compatible with newer ipad models. It works great with my son's iPad at home but it is a second generation iPad mini. His school iPad did not work at all with his headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look so cool and have great sound, but they break easily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last long

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 sets and within a week they broke. I was out of town and passed the 14 day return once I was in town and so no exchange or refund. Bought the second set that now no longer works either. I purchased some more pricey higher quality headphones elsewhere would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cute headphones but cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my 2.5 year old. While I knew these weren’t the best quality, I didn’t expect them to fall apart after two weeks of normal use. The white foam piece that covers the ear completely fell off and there is no way to put it back without gluing it on. Would not recommend

    No, I would not recommend this to a friend