Customer Ratings & Reviews
- Model:
- 10GBH9901
- |
- SKU:
- 6570417
Customer reviews
Rating 4.6 out of 5 stars with 350 reviews
(350 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the exceptional video quality, ease of use, and compatibility of this 4K capture card, with many praising its simple setup and impressive frame rates. The HDMI 2.1 support and ability to record in stunning 4K resolution are frequently highlighted as key strengths. While some users noted minor lag in certain scenarios and expressed some concerns about the software, the overall experience is overwhelmingly positive. The product's ability to work seamlessly with various consoles and PCs is also a major selling point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Video quality
Rated 5 out of 5 stars
Excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought the Elgato 4K X and it has completely upgraded my streaming setup. Setup was super easy – just plug and play. It works flawlessly with my PS5 and DJI camera. The video quality is stunning, smooth 4K60 with no lag at all. Audio sync is perfect too. If you’re looking to stream or record in high quality, this is the best capture card you can get. Highly recommended for creators, gamers, or anyone who wants a professional setup.
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was super easy. I had it running in minutes, no complicated software or drivers needed. Just plug in, and it works. The quality is insane. I’m capturing gameplay in full 4K at 60fps, and it looks buttery smooth. Zero lag while playing, and the recordings come out crystal clear. I also love that it can record straight to an SD card without a PC, which makes things super convenient when I’m streaming or recording
I would recommend this to a friend - Pros mentioned:Setup, Video quality
Rated 5 out of 5 stars
Best Capture Card, but Check your USB ports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a top of the line amazing capture card I use for my PS5. The 4k gameplay I record is clean along with the crisp sound. Its easy to set up by connecting 1 HDMI from the source (in my case it was the PS5) to Elgato Capture Card, 1 HDMI from Elgato Capture Card to TV, and the provided USB-C to USB-C cable from Capture Card to PC. Download the 4K capture Utility or OBS and youre good to go. I want to provide a small warning though. Double check to make sure your usb port is compatible with this capture card. My motherboard was my only usb-c port on my PC and it experienced audio problems. My motherboard might be corrected in future updates, but I had to separately purchase a USB-C to USB-A (not included) to connect to my USB on my case. If it doesnt plug and play easily it will be a headache and all cases are different as everyone uses different hardware. Again, just make sure your computer USB can transfer speeds of 10gbps and has a USB-C port. Other than this small detail, its a great purchase.
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Rated 5 out of 5 stars
The Perfect Capture Card for Flawless Streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Elgato capture card is everything I needed. Super easy setup, zero lag, and crystal-clear quality whether I’m recording or live streaming. It’s compact, reliable, and handles 1080p/4K like a pro. Highly recommended for any content creator!
I would recommend this to a friend - Cons mentioned:Software
Rated 4 out of 5 stars
Good hardware you may need put some effort to work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The card works amazingly, when it works, because setting it up is not the most intuitive and user friendly in the market, and trying to dual setup it with cross-OS (Win 11 + MacOS on M1 hardware) can prove to be both challenging and frustrating at times, if you use a USB headset getting the sound go thru the HDMI is also not the easiest task, but after you finally get everything to run, I recommend don't change the setup at all or else you will have to redo step by step everytime (personal experience because I was testing it on single pc setup, dual setup (Win+Win) and dual (Win+MacOS) and is nightmarish to say the least, but when it is working, it works great! At least for streaming or using a 3rd party software, the hardware is amazing, compact, well built, light, good looking and straightforward, it can run a bit hot so I would suggest keeping it away from other heat sources like too close to a gaming monitor or to the desktop tower, I keep mine off centered on my desk, but the 4k Capture software really really let me down, it uses a lot of resource to run, it freezes often when running, it stops responding and crashes when recording on higher settings like 4K, also for a product that should work with mac and windows, the capture software doesn't have a mac version, so you are limited to features on 3rd party software like OBS when using a mac for both streaming and recording, so if you have some unusual setup and don't mind or is patient enough to go thru making it work with your rig, it's pretty rewarding, if you have a more standard setup it also works amazingly, but know that it's not as a plug'n'play hardware as you may initially think...
I would recommend this to a friend Rated 5 out of 5 stars
Best elgato capture card ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend better than internal card Hits every note on 120 to 144 hz in every resolution
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Capture Card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect capture card to stream your games.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Elgato 4K X 4K144 Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Capture Card! its my first capture card and I have been using it with a dual pc setup for a couple of months now with no issues. Some issues setting it up, but that was because I was inexperienced and was figured out with some troubleshooting. Quality is amazing, being able to record gameplay in 4K/144hz has been awesome!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Capture card
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome thanks best buy. This product helps me with my streamer dutys and helps make everything easier.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Elgato Capture Card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Some of the software is a little rough outside the box so I do recommend looking up YouTube videos for setup.
I would recommend this to a friend Rated 5 out of 5 stars
The best capture card on the market?!?!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Woah, with this my streams have never looked better! If you’re thinking about it totally get it, it’s simple and easy to use! The quality is unmatched, this is a totally game changer!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great capture card
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t use a 4k60 pro due to lack of motherboard slots. Fortunately elgato made this and it was released right when I was looking for a new capture card because the quality this records and streams at is 2nd to none. Make sure you have a higher speed usb 3.0 slot or it will not work.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Elgato
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing at first I eventually figured it out and it does exactly what I need it to do!
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great is very useful and easy to install I got the chat link pro to connect my microphone and computer
I would recommend this to a friendRated 5 out of 5 stars
Amazing Capture Card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elgato is the way to go and if want 4k 120 HDR this is the External Capture Card for you.
I would recommend this to a friendRated 5 out of 5 stars
Excellent low latency capture card
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This card is great, 35ms latency and works with USB 10Gbps. The only issue is it doesn't capture 4k60 P010 (HDR), but captures 4k60 NV12 no problem. I have two cameras so I bought two of these for a multi cam streaming setup and they work very well. If you get audio issues (crackling) then make sure that you use a USB port that's connected directly to the CPU, not through the chipset or controller. Check your motherboard manual to find it.
I would recommend this to a friendRated 5 out of 5 stars
Elgato Wins Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing capture card with almost no latency. Highly recommended for beginners or pros!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Elgato - 4K X 4K144 HDR10 External Capture Card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase so far. I love using since the day I first used it.
I would recommend this to a friend - Pros mentioned:Hdmi
Rated 5 out of 5 stars
Does what they say it does.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to connect. After a little troubleshooting, it is well worth the cost. Also it arrived a day early so thank you for that!
I would recommend this to a friend Rated 5 out of 5 stars
Game capture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome it record at 120hz and 4k the only thing I don’t like it don’t support multi app recording other than that it is perfect for PS5 and Xbox series x s
I would recommend this to a friend











