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Customer Ratings & Reviews

Model:
10025025
SKU:
5180400
Your price for this item is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 457 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Game Capture HD60 Pro's ease of use, video quality, and compatibility with various systems. Many appreciate the streamlined installation process and user-friendly software. While some users noted minor connection issues or a lack of detailed instructions, the overall experience is positive, particularly regarding the device's performance and compact size. The product's ability to capture high-resolution video at a reasonable price point is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-457 of 457 reviews
  • Rated 2 out of 5 stars

    It's solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good capture card but i couldnt get it to work with one pc only without a second monitor and tweaking. I'd rather use obs though

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hello,

      Please contact us so we can help with the set up if you cannot figure it out: help.elgato.com CorsairGaming

  • Rated 3 out of 5 stars

    Best for everything but Android OS devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome for my iOS device but not my Android. It may be awesome overall but the fact the I can't use it with my Android made a big difference in my decision to return it.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Did someone mention you could use it on there? Please do let us know and we can look into it, you can also always contact us directly: help.elgato.com CorsairGaming

  • Rated 3 out of 5 stars

    its a good start

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    starting streamers not sure if you want to spend more on 4k. but after you can decide if you want to upgrade personally i did not.

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hello Johnny,

      Did you have an issue? If so, please reach out: help.elgato.com

      -Art CorsairGaming

  • Rated 3 out of 5 stars

    Could have been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could have been better since I waited a week extra and paid 20 dollars to get it on time and It still showed up 5 days later.

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      This review would be for the item and not the shipping time/issues. Please contact BB directly for those complaints via phone/email.

      If you have anything else we can help with, please reach out: help.elgato.com

      -Art CorsairGaming

  • Rated 3 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good capture card for people that stream on twitch. Only small problem is getting your pc to recognize it.

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Ervin,

      What kind of problems are you having? Please allow us to help directly: support.corsair.com

      -Art CorsairGaming

  • Rated 3 out of 5 stars

    MEH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing has so many bugs crash all the time and basic information on setup!

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear that the software was having issues, we'd like to help! Please reach out to our support team so we can work with you directly: support elgato.com

      -Brian CorsairGaming

  • Rated 3 out of 5 stars

    Was bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son he seems to be happy with it

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Sorry to see this wasn't better for your son's uses. If you do run into any performance problems please let us know: support.corsair.com CorsairGaming

  • Rated 2 out of 5 stars

    Not as plug and play as you might think.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not plug and play friendly. had some issues with it being detected on my system. after a few hours of trying to troubleshoot it. I gave up and decided to return it. The unit I got may have been defective though.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi ggdeeofficial,

      Sorry to hear about the issues, we'd like to help! Please reach out to our support team so we can work with you directly: support elgato.com

      -Brian CorsairGaming

  • Rated 2 out of 5 stars

    Good capture card, when it works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it’s working this capture card is a really great option, but the other 70% of the time it doesnt detect signal and requires a very large amount of effort just to get it running.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Swift,

      That shouldn't ever be the case, I apologize. Please reach out directly and we'll be able to help out: help.elgato.com

      -Art CorsairGaming

  • Rated 2 out of 5 stars

    Didn’t work with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nothing but issues with this. Perhaps it was my computer being incompatible, but hours and days of working with Elgar’s were no help. Returned and purchased something else.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Unfortunate to hear that.

      If we can do anything to help you check for compatibility if you decide to purchase again please reach out: help.elgato.com CorsairGaming

  • Rated 2 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I heard great things about this product but it wasn’t compatible with my motherboard chipset. I have an AMD Ryzen 7

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Sorry to hear about your problem, please feel free to contact us at any time if you need any further assistance: help.elgato.com CorsairGaming

  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device has audio popping issues. The posts online are plenty and they go nowhere. Search for audio popping/cracking/crackling. Find something else to use.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Steve,

      Sorry to hear that you experiencing audio issues, have you try rechecking your connections to ensure that they're properly connected and that there is less chance for interference? If you're still have issues, please feel free to reach out to our support team so we can assist you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    For desktop only

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidently bought the wrong caputure card. I wanted to buy it for my laptop but it was desktop.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Nathan,

      Please contact our support team so we can help with recommendations for your setup.

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    no thanks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money considering how much crap you have to go through setting up through its program

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      It shouldn't be as hard as it is made out to be. Please contact us at any time and we'll do our best to assist: help.elgato.com

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Product wouldn’t work with my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product wouldn’t work with my computer. Needed other products to make it work. Returned

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      That may be the case for non-compatible PCs, do you have more information as to the specific issues? If so, please contact us directly: help.elgato.com

      -Art CorsairGaming

  • Rated 4 out of 5 stars

    Great....except for the software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it works great. Just have to have an extra PCI-Express x1 slot available. Great for recording. Problem is the software BLOWS. Been working forever w/ elgato to fix it, but to no avail. The game audio goes out of sync from the video much of the time. Sometimes it does, sometimes it doesn't. I love this, has great output (the other versions of the Elgato don't have the same throughput). This thing ONLY has HDMI in, not ideal, but it works. I've had to resort to using an old version of their software to do recordings due to all the problems I'm having and they seem incapable of fixing. That is not to say that the old software works great, it doesn't, it just seems to have fewer problems. Trust me, you don't want to record a 1.5 hour video and have the program only record like a warped 10 minutes, no joke. The reality is, however, that this problem can exist, also, with the other elgato capture devices, it does not appear to be limited to this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy, not worth the expense and trouble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked at first but after a hard drive swap it stopped working. Installed it after the upgrade and it freezes my system. Keyboard mouse and OS freezes up. Had to uninstall it in order to get my PC back up and running. Tried all troubleshooting tips and I am now requesting an RMA from the company. Elgato customer service has been questionable at this point in time. Very expensive and not happy with the paper weight I now own. I do have the HD60S which does work perfectly.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Danmer97,

      Sorry to hear, the hard drive swap shouldn't be causing such a big issue with the HD60 Pro, it certainly shouldn't prevent your system from running. If you could, please reach out to our support again and ask for escalation so we can continue to assist you directly: support.elgato.com

      -Brian CorsairGaming