Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 23 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers express satisfaction with no features of the Jane 18-Oz. Travel Mug. However, a common complaint centers around the mug's poor heat retention capabilities; customers report that their hot beverages cool down too quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Rated 4 out of 5 stars

    Good, Non-Metal Mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a non-metal travel mug for coffee/tea. Found it in this Ello mug. Dishwasher and Microwave safe are two big, winning features for me. Easy to clean; non-slip Silicone base is removable for cleaning. Only downside might be that it doesn't fit all auto cupholders. Keeps liquids hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and Versatile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher and Microwave safe. Sturdy handle and design. Removable silicone base increases grip and stability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    18 ounces!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many mugs hold less... this holds 18... awesome! The rubber bottom gives it a non-slip grip on the table-top too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use, easy to wash, the only minus leaky cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great travel mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is ceramic and fits in the car and great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base of the mug is a little wide so depending on your car’s cup holder size it might not fit. The rubber on the bottom is a great addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy but s bit heavy. Keeps drinks warm. The lid has open/close option. Overall a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Ceramic cup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ceramic cup Hard to find a decent mug with this type of materials! Cheaper than at that place Mart Wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gift

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister was wanting a mug that could hold her coffee in the morning before class. She loves this thing uses it everyday and it’s easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mug maybe not for travel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great desk mug but much too heavy for traveling. Luv the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a spill proof cup and this is great! Everybody wanted to know where I got it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks This travel mug made for genuine ceramics Any way it’s better than steel

    I would recommend this to a friend
  • Cons mentioned:
    Heat retention

    Rated 5 out of 5 stars

    Cute mug

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is stylish. Doesn't keep coffee warm for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item.Ive always been looking for a ceramic travelling mug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use this as a regular mug, but love that I can always take it on the go with me! I absolutely love the handle and the rubber bottom slides off for easy cleaning!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that it is hard to handle in the car. Other than that I really like it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat retention

    Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't keep liquid hot long. A little dissapointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Coffee Mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug, and was surprised at how well it keeps my coffee warm for hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece, good size. Perfect fit for the car drink holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Travel & Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cup to keep everything warm and the ability to reheat over again! Worth the money!

    I would recommend this to a friend
Sponsored