Customer Ratings & Reviews
- Model:
- CM191002US
- SKU:
- 10851355
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Hot Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a Christmas present to my son in law working from home right now. He says it keeps his coffee warm with no problem. The app is kind of fun for it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear the Ember was gifted and your son-in-law has been enjoying his mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
I love hot coffee!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition for myself! So nice, not having to keep heating my coffee up! If the price ever comes down on the 14 oz size I might be tempted!!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Allaboutagoodcupofjava, thanks for sharing this! We're happy to hear you gifted yourself an Ember and have been enjoying it since! We appreciate the feedback about price as well - if you have any questions or concerns, please let us know. Thank you for your support!
- Pros mentioned:Temperature control
Great Mug if your a Tea Lover!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Ember so much I purchase them for my Clients now!!
I would recommend this to a friend - Pros mentioned:Overall performance
A stylish update
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, and the metal finish seems more durable than the old white plastic (my old white one is all scratched up on the inside from spoons).
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mike, thanks for leaving a review! We're happy to hear you've been enjoying your new Copper Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Hot and refreshing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps my tea hot and fresh. Comes really handy when I have back to back meetings.
I would recommend this to a friend - Pros mentioned:Overall performance
Default setting is good enough for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine so far. I don’t even use the app. I just go with the default setting and it’s fine,
I would recommend this to a friend - Pros mentioned:Temperature control
Pleasantly surprised - highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleasantly surprised how well it works. You coffee remains fresh tasting (not burnt) and at the perfect temperature. Highly recommended.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JohnS, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Overall performance
Time saver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. Since then my friend has been enjoying every coffee. Must buy for coffee lovers.
I would recommend this to a friend - Pros mentioned:Temperature control
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have a bad habit of letting my coffee get cold as I blog or take care of emails, using this cup has been awesome, no more cold coffee and repeated microwaving.
I would recommend this to a friend - Pros mentioned:Temperature control
Great mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Got as a gift for my mother and she absolutely loves it. Keeps coffee at perfect temperature. No more having half a mug of cold coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Eyedoc, thanks for leaving a review! We're happy to hear you gifted your mother an Ember and she's been loving her perfect temp in her mug so far - we appreciate both of your support!
- Pros mentioned:Temperature control
Innovative
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love that it stays a perfect temp for out coffee in the mornings!
I would recommend this to a friend - Cons mentioned:Battery life
Overall is great for keeping the drinks hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If mug not on charger, the battery not last long (less than 2 hours). It is kind of difficult to turn the power button on/off located on the bottom of the mug.
I would recommend this to a friend - Pros mentioned:Overall performance
Coffee stays hot forever....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart mug was a gift for my sister who was microwaving her coffee to its death. She loves her mug.....as it "works like a charm!"
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Chris, thanks for leaving a review! We're happy to hear you gifted your sister an Ember and she's been loving her mug so far - thank you both for your support!
- Pros mentioned:Ease of use
Love Ember , A great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . Excellent product and works like a charm . Consistently instant connection to the Ember App., Makes morning coffee drinking a pleasure .
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JR03, thank you for leaving a review here! We're happy to hear you've been enjoying your Ember Mug so far - we appreciate your support!
- Pros mentioned:Temperature control
Ember cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Keeps my coffee hot for a long time. Very ergonomic.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Never going back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup really keeps your drinks warm and thats a big deal. Something i didnt known I needed until i gave it a shot! I do wish the battery lasted more than an hour since i am not always around the charging coaster (which allows unlimited battery when the cup is using it).
I would recommend this to a friend Junk piece
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of warranty fine print regarding corrosion. Bought mug for less than 2 months and got corrosion on the bottom of cup and on the charger. I cleaned and dry every time before charging. I don't write review but with expensive item last 2 months only. Contact customer support and corrosion is not covered. Within 2 month it's $130 junk. Reply from Ember Support: Thanks for reaching out and providing these photos. Sorry to see this happened. From the images shared, it does look like there is some corrosion damage on the bottom of the mug. While corrosion is not covered under warranty, here at Ember we want to support our customers as best we can and offer an out of warranty replacement for the mug at an additional fee.
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Pricey but nice investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! I don’t have to reheat my coffee before I finish it.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works exactly as expected! Have had no issues so far! And it definitely keeps my coffee really hot
I would recommend this to a friend - Pros mentioned:Temperature control
Excellent Mug for Executives and Business Owners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is excellent for executives, business owners or all day coffee drinkers. My mom loves it and said it is her favorite gift for her birthday.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear your mom has been enjoying her Ember Mug so far - thank you both for your support!