Main Content

Customer Ratings & Reviews

$99.95
Save $30
Comp. Value: $129.95

Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,557 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Far from perfect

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they were lighter and have more volume. Battery is also pretty weak.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for leaving a review! We're sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate the feedback as well and can certainly pass this along to our team! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Sam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee hot and very easy to use phone Application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat. Got it as a Christmas gift for a family member and they loved it

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Scott, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been loving their mug - we appreciate both of your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keep your drink warm

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for slow drinkers, works as designed and easily utilized

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The electric cup

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very very very very very very very very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, my mom love this so much, she always drink coffee

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Stef, thanks for taking the time to leave a review! We're happy to hear your mom has been loving her Ember and has been her go-to mug recently - we appreciate both of your support! Ember

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug works very well. Maybe the price is little high!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Although a bit pricey, it works wonders! Highly recommended

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Bestbuyray, thank for leaving a review! We're happy to hear you've been enjoying your Ember and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it....battery life could be better. Works well on the charger.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Happy, thanks for sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works so well!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great to keep coffee hot on cold mornings!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cup warmers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! Makes a great start to my morning. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great looking mug that functions well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can finely control the temperature and it works great for many drinks!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Vince, thanks for sharing this with us! We’re happy to hear you’ve been enjoying your Ember so far - we appreciate your support! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for any coffee lover. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Keeps product warm and tasty.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little mug to keep coffee (or anything else) hot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    Great present idea

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds a good charge and the app is very cool to use for adjusting the temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug for tea and coffee lovers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug! Keeps coffee and tea hot for hours. We use it all day long.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Davis, thanks for sharing this with us! We're glad to hear you've been enjoying coffee and tea at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everyone Needs This

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Don’t know what took me so long to purchase it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Decent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps drinks hot! Great App interface! Just have to keep it on the coaster.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sonshine, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome Technology!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps coffee hot for hours. Great cup/mug to own.

    I would recommend this to a friend
Sponsored