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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Ultimate Lithium 30,000 mAh power bank's long battery life and its usefulness for charging multiple devices, highlighting the convenience of the USB-C ports and the added bonus of a flashlight. However, some customers note that its size and weight may be a drawback for portability. The power bank's ability to quickly charge devices is also a frequently mentioned positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 83 reviews
  • Rated 5 out of 5 stars

    Anker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy, very useful heavy but can be used for long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good powerbank and allow multiple phones to rechar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good powerbank and once fully charged it can charge multiple phones. Performance is good and only drawback is the device is bulky.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable battery on the market, have not used a charger since I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This power bank works great. The only problem is I ordered it for my laptop computer but port are not compatible with my computer. I have to say I am not happy with the customer service department because they said it would work. I did use the bank to charge my cell phone, hot spot and some other thinks.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear PaulaM,

      Thank you for your feedback! We're glad to hear the power bank works well for your cell phone and other devices. However, we are very sorry to hear about the compatibility issue with your laptop and, more importantly, the incorrect information you received from our customer service team. That is unacceptable, and we sincerely apologize for the inconvenience and frustration. We want to resolve this for you immediately and ensure you have the correct information. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can investigate this issue and assist you directly.

      -- Energizer PowerPacks Service Team

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item you can bring it every where you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can power all our devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awsome snagged 3 for camping and family activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best mobile charger. Amazing!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only knock is the weight! Other than that is does the perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy. Fast and easy. No hassels, awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power bank good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black power bank is good I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery bank!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to use the right charger but it works well. Used it to charge my tablet and phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my first travel usage, I can say it works well. It is bulky and somewhat heavy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good battery backup

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is meant to do. The only thing that i find painful is that it takes some good number of hours to charge itself

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      This is a common situation for some power banks. The charging time can be affected by multiple factors such as the input current of the charger you are using, the capacity of the power bank, and the charging technology. It is recommended to use a charger with a higher output current for a faster charging speed.
      Energizer Power Bank
      Service Team

  • Rated 5 out of 5 stars

    Great portable battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a battery to power a dashboard camera. This is exactly what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just take care of it my was drop in water and still works i just dry it upnand continued working i really got mad when i feld in a buckets of water

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi JaimeH,
      Sounds like your power bank took an unexpected dive! We're glad to hear it kept working after drying out—that’s impressive durability. Still, we recommend keeping it away from water to ensure safe and reliable long-term use.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Get a charge with this deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great deal, at an even better price. No over vendors come close, for a brand name battery. As always I can count on Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it only for a week and very happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but the strap broke after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted Energize customer support and have not heard back yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if this was brand new or used. It was on 0% when i got it and did charge it to 100% and I thought it was great but when it was 80% left and it quickly went to 0% and died. Had to return it. Power banks aren’t supposed to be that way

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Demon,
      We're sorry to hear about your experience with the Ultimate Lithium 30,000 mAh Power Bank. A sudden drop from 80% to 0% is definitely not expected behavior, and we understand how frustrating that must have been. Since you've already returned the product, we appreciate you taking the time to share your feedback and apologize for the inconvenience caused.
      If you ever decide to try another model or have questions about our products, we're here to help.
      --Energizer PowerPacks Service Team

  • Rated 1 out of 5 stars

    Battery percentage display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery percentage display is unreliable. It suddenly goes to zero once battery drops to 60% or less.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Sandy,

      Thank you for sharing your experience with the Energizer Ultimate Lithium 30,000 mAh Power Bank. We're sorry to hear about the issue with the battery percentage display.

      The behavior you described—where the LCD suddenly drops to 0% once the battery reaches around 60%—is not expected and may indicate a fault in the battery management system or display calibration. To ensure you're not dealing with a defective unit, we recommend reaching out through our support page for further assistance or a possible replacement:
      👉 ​https://support.energizerpowerpacks.com/​

      We appreciate your feedback and want to make sure your power bank performs reliably.

      --Energizer PowerPacks Service Team

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