Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1728 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,728 reviews
  • Pros mentioned:
    Assembly speed, Overall performance

    Rated 5 out of 5 stars

    Perfect No regrets at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Furniture Assembly gentlemen were perfect. It was so worth the purchase to have them put together my new unit. "Walker Edison - Transitional TV Stand / Buffet for TVs up to 55" - Walnut" They were in sync with each other and knew what to do to get it put together in a short amount of time. I usually put furniture together myself but after my husband passed away and had to move the TV Stand was a gift to myself. No regrets on that purchase and no regrets for paying these gentlemen to assemble it. They gave me tips on how to take care of it too. Thanks Best Buy! I am sorry this review was delayed. I purchased the unit in July 2019 But just had to review it and the service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. I love everything about it. The size and the look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    His performance was efficient and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job installing the mobile tv cart, setting up my tv on it and cleaning up the area afterward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love if

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and I like the service and it certainly love

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    It’s is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and build up the tv and the tv stand. The connect the tv to the wifi and showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service great but over priced for stand assembly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents assembled tv stand and inboxed my tv did a great job I just feel after paying so much for the tv and stand charging $199 to assemble the stand and trying to charge another $199 was a bit too much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of furniture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did great job puttind my credenza together, 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and put the stand together then unboxed the TV. Then they placed the stand where I wanted it and then placed the TV on the stand and connected everything together. They checked to make sure everything was working properly and then explained how everything worked and did I have any other questions. They then gave me their business card and told me to call if I had any questions. Very Professional. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed, Overall performance

    Rated 5 out of 5 stars

    Home Theatre Group was Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the home theatre team, not the computer team (really awful experience there) But this team did an excellent job of putting my new desk together and did it quickly too. Wish I could give the tech guys the same good review - let’s just say they have some work to do - I would need more room here to explain

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed, Overall performance

    Rated 5 out of 5 stars

    easily worth every cent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you never know what to expect when you are getting furniture assembled and tvs mounted because you dont do it every day. however I can vouch for this service since I have used it 3 times. not a problem at all and it doesnt take very long. totally satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 4 out of 5 stars

    extras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very sharp in this regard - noticed the repackaging, and rapidly found broken and apparently missing parts with respect to the cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad assembled and mounted the unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the two guys. They we courteous and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    The coolest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great . They were funny and finish the set up very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Quad Install and Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job install and setting up my component system and entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed, Overall performance

    Rated 5 out of 5 stars

    Geek Squad knows what they are doing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my entertainment center much quicker than I expected. It is obvious that they know what they are doing and they do it well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it’s good and everything is working and thank for the service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and knowledgeable?Installers did a great job and stuck with it to finish everything. Double checked everything.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed, Overall performance

    Rated 5 out of 5 stars

    He was worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered the cabinet as scheduled. He put together the cabinet in about an hour or so. He was methodical and careful. After watching the agent unpacked what appeared to be "hundreds" of pieces, we were so glad he was there. It would have taken us hours to put this cabinet together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent and Thoughtful Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new and heavy console furniture, for underneath our new HDTV was unboxed and put together with no issues by experienced personnel ... and all boxing and packaging hauled away. Our new wall-mounted TV was installed with care and precision by knowledgeable technicians, who knew what questions to ask to get everything set up and working, just the way we needed! They coordinated the installation of our new Sharp HDTV in combination with our Pioneer Audio/Video Multi-channel receiver, an existing speaker system (including a subwoofer) a new Sony DVD/CD player and even the Starkey Surflink Media Streamer, that streams directly to my husband's hearing aides! They were thorough, patient and highly skilled at setting all of this equipment into service ... yet efficient with their time! Hauled away all electronics packaging material ... and even took the old "Sony-ship-anchor" with them! Remarkable service, friendly Geeks ... and they were neat and respectful of our home!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 4 out of 5 stars

    Nice tv stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv stand looks great in the living room. I like that it has drawers for storage. I would say a 55in tv is the biggest you can probably place on this particular tv stand. One person from Best Buy came to assemble, but I think this should've been a two-person job. It took about four hours total to assemble. Felt bad for the guy so I gave him a decent tip.

    I would recommend this to a friend
Sponsored