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would recommend to a friend
MacLady Posted
awesome purchase. needed a new printer and did not want to overspend . great choice
FFC1REP Posted
Worst investment I ever made. Went around 4 months un operable and now getting charged for Ink I haven't used. Definitely not worth the price I paid!
Ideal Posted
It's a really good deal. So far works perfectly. I only wish the paper tray would hold more pages, like at least 250.
envy Posted
ink runs out too fast. had to make multiple copies before we got a good image on a picture.
Myprinter Posted
It is great printer and scanner. Like that is is wifi. Can put it in different rooms of the house
RedMan4 Posted
Terrible printer. Very low response time. Disconnects all the time. No screen on the printer to even know what you’re doing! I wish I could trade this one in for a new one! Don’t buy this one.
Posted
Hi there.
I’m sorry to learn that you’ve encountered such difficulty with your printer. I can wholly understand your frustration, considering you’ve had issues with connectivity and response time, and that you’re unsatisfied with one design feature. I want to help you resolve the problems that you can. I hope the resources below will guide you to that end.
First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/33518749
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
user910785 Posted
Purchased as a gift. Item received promptly and ahead of schedule.