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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 13.3" Touch-Screen Laptop for its fast performance, lightweight design, comfortable keyboard, and affordable price. However, some users have concerns about its short battery life, fan noise, occasional Wi-Fi connectivity issues, and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 138 reviews
  • Rated 5 out of 5 stars

    Overall Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life! Easy to use! Perfect size and it's super lightweight! Love this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & fast wifi connections. Comparable to Apple Macbook but less expensive

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Beware of the problems you will get from this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop thinking it would be a good laptop for college. Well, I was dead wrong. The battery life sucks after a few months of use. The wifi problems are also a problem that you will have deal with. Only buy if you hate the person you are giving it to, otherwise find another laptop that isn't HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Small enough to cart around with me. Happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy from Best Buy Online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new $800+ laptop online from Best Buy, and the box came damaged. Called Customer Service to see if anything can be done, and they offered nothing. Laptop itself is beautiful and performs well. Unfortunately within a month, there have been some minor issues. On multiple occasions, when starting up the laptop, there will be a message saying "No BIOS detected" or "No Hard Drive".

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop and it doesn’t everything that I need it to do and it’s pretth fast for my day to day use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, touchscreen works great. I do feel like it gets hotter than other laptops I have had, but that’s not a major issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little computer for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer to take with you - light weight. Responds fast. Hopefully will be able to add programs with help from geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing College Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying a laptop for college was stressful because every brand claims they have the best college laptop, but this one is truly awesome. It's able to go above and beyond; when I have to read articles, I just flip it into tablet mode and its easier to read. I also do a bit of gaming in my free time and since it has AMD Ryzen 7 rather than intelCore, it just has an all around better performance. I would HIGHLY recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I love the 360, great touch screen, fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! My husband loves it. It is very fast and the battery lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, very good for the very day use, and light weight, nice battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice laptop for homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, pretty fast. No problems so far. It’s perfect for online homework.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. Use it as a tablet or a laptop! So smooth and lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Small Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with the "backlight" in the keyboard and very light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great value. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lite. Easy to use. Had it for months now and no issurs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, but the specs page lists HDMI and the computer doesn’t have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as a lower tier gaming laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to run several games decently well on this, just with some graphics settings adjustments. Comparably priced gaming laptops are pretty ugly when compared to this, so it makes for a nice, sleek looking laptop that also can handle some gaming thanks to the Ryzen 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my daughter, a high school senior. She loves the size and weight. I wanted something that lasts into her college years. This seems adequate and the open box discount made it seem reasonably priced compared to others.

    I would recommend this to a friend
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