Customer Ratings & Reviews

After years of frustration with another brand of printer, I was excited to try out this new EcoTank printer by Epson, and so far, I have not been disappointed. Setting up the printer is fairly easy and straightforward. There is, of course, an app from Epson you can use that will walk you through the process step-by-step, but it's not required. You can just easily set it up using the included printed guide. That said, I do recommend using the app as it makes communicating with the printer easier and allows the firmware to be updated. This is also my first printer that uses refillable ink instead of cartridges, so one of my initial concerns was how difficult that part of the process would be, and if I'd have to worry about getting ink on me or just spilling it out in general. I'm happy to say the way it works with this Epson printer, it couldn't be any easier and mess-free. You don't even have to worry about over-filling the tanks, just put the ink bottle down into the port and it'll stop filling automatically as soon as it reaches the full level. There's also enough ink included to completely fill the tanks, and then enough still to top them off after the printer does its initial setup where it'll use some of the ink to get things ready to print. Once everything is all setup, it's just as easy, if not easier to use. I setup this printer for my daughter, who is almost in middle school, and is starting to actually need to be able to print things. I didn't even download the Epson software or drivers on her PC, I just went to 'add printer' and the PC found it and was able to print to it right away. My daughter now prints whatever she needs on her own easily, and hasn't had to come to me for help with it at all. What's really nice though, is that since it's on my home wi-fi network, I've been able to print from my macbook as well without even having to download anything. Same goes for mobile, my wife needed to print something out from her phone the other day and it just worked, again without her having to even download the Epson app. I can't tell you how happy I am with this printer just because of that alone. The other brand I currently have that I mentioned earlier, doesn't work that easy. Half the time we can't connect to it all and honestly just gave up on it. With the Epson though, we no longer have that issue. You could even hear the excitement in my wife's voice the first time it just worked. As far as how long the ink lasts, I haven't had this printer anywhere near long enough to know that yet, but so far, the ink levels have barely moved at all after a couple weeks of printing. Overall I'm really happy with this Epson and would definitely recommend it.

The Epson ET-2980 is a big improvement in print quality over the 2850, but they added some unnecessary features. The EcoTank 2980 has many useful features that make it a great all-in-one printer. The massive ink tanks means that you don’t need to purchase ink every month, which ends up costing more than the printer. The ink bottles can last up to 6500 pages (roughly about 2 years on moderate printing use). Even the cost of the ink bottle refills are significantly cheaper than normal ink cartridges, which makes you think why doesn’t everyone just start buying these EcoTank printers? Setting up the printer is straightforward and easy, you can either use the Epson app, or you can set it up right from the printer itself with the 1.5” color LCD display. The printer can print double-sided, as well as photos and envelopes. The image quality this time around is much better than that of the older model. The colors are much more vibrant and sharper, giving it better image details. The printer does have a built-in scanner, which is also a big improvement. I was really impressed with how accurate the copy was to the original, not to mention it scans pretty fast. Epson also added some new features to the EcoTank 2980 as well as changing the design a little. Right above the ink tank there is a blue LED that glows when the printer is printing, which looks cool but to me I don’t think it’s necessary. The other feature is the auto opening paper tray, which I am not a big fan of at all. For one, these gear controlled trays are prone to breaking, and 2 it doesn’t retract when finished printing, you have to manually select close paper tray on the printer. Overall, I like the Epson EcoTank 2980. The long lasting ink tanks, saves so much money and time. The print quality is a huge improvement this time around, especially when printing color photos. The scanner/copier is incredibly accurate and fast. The only issue I have with the printer is the automatic paper tray, to me this is just a broken gear waiting to happen, leaving a jammed paper tray unmovable. Aside from that, I would recommend this to anyone looking to upgrade/purchase a new printer.

This is a great overall printer for any home office. I am impressed by the ease of ink replacement. Print quality is good overall, and the form factor blends into any office decor. There are a few convenience annoyances I have which is the reason I took away a star, but it is minor overall. Pros: - Good design - Easy and cheap ink refills - Long lasting ink - Good app support - Decent print quality Cons: - Output tray needs to be opened to use - No large input tray Setup: The printer has a QR code which takes you to a prompt guided chat window to set up the printer. It has you fill the ink (easy and not messy), connect it to Wi-Fi or Ethernet, then do a test page followed by a scan to see the output quality. Use: I downloaded the Epson Smart Panel phone app and the Epson Print & Scan PC app for testing with the printer. The phone app is useful for all the features and monitoring of printer status. I feel the app puts a little too much emphasis on big graphics and is more form over function, but it does the job with lots of options and control. The Windows desktop app, not so much. It works for printing and scanning but is more function over form. It has a Windows 8 design language and only allows control of printing and scanning. Keep in mind, you can use other scanning or printing tools such as the OS built in print spooler or various 3rd party scanner apps. I never had any print issues in my review testing with solid connections each time and no errors on the printer which is all I ask for in a modern-day printer, reliability. Ink quality: The Eco Tank system is outstanding for convenience. The included Black, Cyan, Magenta, Yellow inks are rated to last for three years by Epson’s testing estimate compared to a cartridge system. Ink is relatively cheap and has no DRM like cartridges can have. The quality is fine for regular office work, but I would not depend on it for photos. Anyone who needs high quality photos as a photo printer might work better for this purpose. Photo quality is not bad for a simple 4x6 or 5x7 photo on photo paper, but it has enough dithering that I wouldn’t display them around the house. For a simple 8.5x11 print for work purposes I feel this printer is just fine for text and color graphics or charts with decent quality and great print speed. Issues: - This printer feels like it is not meant for frequent use. It has a great design that is clean and minimal, but to print you need to load paper in the rear feeder with the paper sticking out and open the output tray which is kind of ugly. - The only paper tray is on the back rear input. There is no paper cartridge on the bottom so the paper is limited to how much you can load by quite a bit. Again, it feels like it is not meant for frequent printing.

Absolutely amazing! The colors are perfect! It was so easy to set up the machine. I had to navigate the website to set up my computer with the printer, but once that was done (pretty quick overall), printing was a breeze. As a primary grade elementary school teacher, I print a LOT of colored items. I have already printed over 300 sheets (full sheet of colored designs and lettering) and I still have more than half of my ink! (First 1/8-1/4 they say fills the pathway to the printer heads. They say subsequent ink refills will print more than the first set of bottles.) So, I am elated with the amount of money I am saving on colored ink already. And the balance of colors is still perfect. The printer accepted my 110 lb. cardstock paper, too. Usually, I use 60-85 lbs. I had around 50 sheets of the 110 lb. and it was no problem. I am super happy with this printer so far. Looking forward to printing everything in color now without hurting my wallet.

Bought this printer to replace a different brand printer that was always having trouble. Setup was a breeze. Everything was straightforward and done through the app. I didn't have to worry about using the small screen and buttons on the printer. I like having the ink tanks instead of ink cartridges. I would have preferred the black printer, but my daughter needed to be able to print for school, and I couldn't wait the extra week since it wasn't in stock. We've only used it a few times so far, but we like it and have no complaints.

the printer is so easy to use, quiet, fast. I like seeing the ink level

Love this printer . Prints great easy to refill ink . Works great

Easy to use, great for limited table space. Ink refill is much easier than cartridges due to my tremors -- I would not go back to cartridges. Also, print jobs are quickly done.

Install was fairly easy. Print quality is good so far. We have not had to purhcase new ink yet, so we'll see if continue to see value in this type of ink refill.

Perfect ,ittle home printer. Easy to set up and the computer found it with no problem

The ET-2980 is a much better printer than the ET-2850. I've just started using it, but already it is much faster than expected. The set up was easy and the ink charged correctly and does not smear at all. Once the ink charged, I was able to add the remainder of the ink in the bottles, but needed to encourage the ink to go from bottle into the tank with a little nudging (no tapping). The printer bed is level with the edges not recessed like the 2850, so it provides easier scanning capability. I don't like where the OK button is when shutting off the machine. I much prefer it to the right of the main menu like on the ET-2650 and ET-2850. The front door is automatic and the paper tray extends automatically as well. When the machine is shut off, the tray retracts and the door closes. My only concern is with so many moving parts, will it hold up over time? We'll see. I had my ET-2650 for 7 years without an issue. The ET-2850 I had for almost 2 years and it was very problematic. Thankfully, I was within the 2 year warranty when it became inoperable. Hopefully, I will have this for many years to come.

I love my new Epson ET printer. It was so easy to set up and use. Printing is great and has good color.

Great printer. I’m glad I made a purchase. Print quality is very good. It doesn’t have an internal tray to store paper, which is good for me. My old printer had paper jam problems with internal tray. Looking forward to see how many pages can be printed with current toners.

I am enjoying the printer. It is working beautifully. I will be ready to do my taxes in 2026. I write book reviews for my women's club this printer makes it easy to get copies of reviews to members. We all enjoy the addition of color.

Works very well. Takes about 30 minutes to set up! Size of the printer is bigger than I expected. Print as much as you want! Ink seems to never run out!

Purchased this EcoTank for my adult daughter. This is a great printer. I still use an Epson 3670 series (7 years old), usually in the wireless mode for an iMac and MacPro (2017 edition). I always use 502 branded ink. It's easy to fill the tanks; lasts long as advertised, & much more cost effective than cartridges. I've had very few paper jams, which have been easy to clear. The usual stoppage is I haven't loaded the paper

Super easy to set up. Great print quality and fast. Can use the app or connects wirelessly to my laptop. Love not having to buy ink cartridges all of the time.

Great printer. Very easy to set up and the ink has been lasting a long time. Love this printer!

I love my printer, it has resolved all my scanning, printing and copying. I no longer have to drive to the library. moreover, my eko tank printer's ink is gonna serve me for a very long time before I think of refilling. Thank you BestBuy.

This is a great printer. Easy to use. Fast! Better than the other brands in my ecosystem.