Customer Ratings & Reviews

Happy 100%. "Just buy" it was a review I saw when buying. I replaced an older HP cartridge ink jet that was very costly and inefficient with ink. This have been great. It was easy to set up using the mobile app - despite others reviews. While Im tech savy I just followed the app prompts. Ive used this to print duplex / double sided, color, black, photo paper and 70 holiday envelopes from a mail merge. The scan/copy is pretty fast too. Print speed is fast and Im very happy with the ink use. Im not incentived writing this besides a chance to win a gc. I think my only issue is some printer menu prompts that are easy to go and click through when printing to different paper sizes and a print spooler queue issue from my android when printing multiple docs (solved by error retry). - some learning to do for me.

This replaced my dried up old cheap Epson printer from 10 years ago. It's only been a few weeks but it works swimmingly so far. Easy to set up, and I love the bottle ink instead of cartridges (I hate those things). I still haven't exactly figured out the color configuration and all that, but that's not the printer's fault. Great for normal, run of the mill printing though, which is mostly what I need anyway.

Love this printer! Sets up easy and I can easily print from any device on our WiFi…including my iPhone!!

This is my second Epson, replacing a 10+ year old printer, for home use. Great print quality. I scan lots of pictures and am very happy with this feature.

Prints good,nice option to see the ink levels. I like I can wirelessly print from my phone

I hate this printer. The screen is the size of a quarter and it CONSTANTLY has issues that take a really long time to resolve. You can see both a random error message and the size of the tiny screen next to my thumb in the photo. I never know if I will be able to print when I need to. I considered giving it 1 star since the ink seems to last a really long time, but I couldn't give it that much considering how unreliable it is. Would NOT recommend!

Prints better and faster than my old HP printer. I like the low cost of the ink. The only negative so far is the size of the screen. It is only 1 inch by 1 inch making it difficult to read.

Works well and prints double sided!! Very simple to use and fun it figure out. Ink is easy to refill too!

The product is great and all your need is in this printer

It has a simple set up, its a nice size for a small room, works great.

Had to switch to this from an HP. We had too many problems with the HP. I love how fast this prints. Bought this printer for my daughter, who's in college.She's a biochemistry major.

Very nice printer, fast and reliable. Had a little difficulty getting it to hook to the wifi

Excellent printer, no issues, likes the ink bottles, and highly recommend buying.

The instructions will get you to load the 4 ink bottles (keep in mind once the ink is loaded the printer should not be tipped (keep it level)); all are keyed so they can only be put into the correct tanks, note there will be a little ink left in each bottle, re-cap set them aside, we'll get back to them later. It takes a couple of minutes per bottle. The app will ask you to confirm you've loaded the ink, then the LCD screen and app will let you know it's started the initialization process, this takes about 10-12 minutes. During this time the printer sucks some ink from the large tanks into its internal reservoirs, and does a lot of repositioning. You should now load some paper. At the end of the process it will ask you to print a series of alignment pages. On each of these pages you will be asked which of several images is better (closest to perfect alignment). Choose the appropriate image number and move through each of the alignment tests (these can be re-done from the maintenance menu). Once aligned you will be asked how you want to connect your printer to your PC/network. For most you will use WiFi to connect to your internal network (you can also connect to a PC via USB or use WiFi direct to the printer). I used WiFi to my home network; the printer can connect to all common WiFi networks (2.4 & 5gHz). It will show you the networks you can connect to and if your phone has saved a password for that network it will be used otherwise it will allow you to specify the network's password from the app. I believe it also supports WPS (where you push a button on your router to add a product), but I did not try this. Now the printer is ready to use, you just need to install software on the device(s) you want to use it from. I started with a Windows 11 install based on a link the app provided. The download was very straightforward. Before running the software install make sure that your computer is on the same WiFi network you selected for the printer. Now proceed with the install, which will install drivers and Epson application software, the software should automatically find your printer (it did for me). At the end it will ask you to print a test page, if all went well it will emerge from the printer a few seconds later (it did for me). Setup also lets you set up the printer as a cloud device (giving it an email address you can send to it to print) and for MS "One Drive" printing as well as setup for iOS/Android devices. The Smart Panel installed software to set up my iPhone to be able to print to the printer. A very easy operation. So, so far, so good. My test pages all came out properly from my various devices. At this point I recommend adding the leftover ink from each of the ink bottles to the printer, there is not much, but the will nearly fill the reservoirs, the bottles can then be discarded (note the ink refill size is 502 (you're likely to need more in a couple of years). I did a number of tests with color copies, I found that the default density setting of 0 for copies was a little light, changing the default to +1 improved the results. All the text that I printed was extremely sharp, most excellent. I then loaded some 4x6 HQ Canon photo paper and sent the printer my first photo. It was very good, but not perfectly true colors, the darkest areas were an inky black. The yellow and blues were pretty true, but the deep dark reds, here just a tad light, more dark pink than dark red. Flesh colors were very good, quite acceptable. I guess it will probably be fine for 95% of the print's I make (no worse than what I expect from Walgreens/CVS digital prints). Maybe with more use the quality will improve/change (I only tested 3 prints I sent directly) one that I scanned had the same not quite deep red issue, and you could see it did not have the full resolution of the original. I've attached a series of color copies showing density-1,0,+1 & the original, here again you can see the red heart is a bit pink, but all else (especially the last +1) looks great. I compared the printer's output to my Laser printer (1200dpi) . The mono output from this printer was just as crisp, and the gray scale output just as good as what the laser produced. This EcoTank 2980 prints 15 ppm in black and 8 ppm with color (single sided; half this for double sided). Finally in summary, this printer is a great buy, especially if you consider the total cost to output the first 8,500 pages/prints. On my previous ink jet printer I could not get 200 pages out of one set of cartridges. I've previously bought new printers to avoid replacing cartridges (and with each generation there are different cartridge #s). I'm pleased to see that Epson has not changed ink bottle types (502) since they introduced Eco Tanks. Yet they have improved the software and speed of their printers. I'm accustomed to duplex printing, and would not buy another printer without it. The printer can handle 2 paper sizes via the rear paper feeder (yea). I highly recommend this printer, unless you're expecting truly HQ photos, in which case I don't think you'll be satisfied. But for any plain paper printing and most 'family' photos this is a great buy.

It took three weeks to get the printer to sink to the computer. instructions not very clear. Four times I went back to the store for help.

I bought this printer because I wanted to print double sided, borderless 8.5" x 11" full color prints. It will not print borderless 8.5" x 11" and it jams every 2-3 pages when I try to print double sided. It has never printed double sided without the jamming issue. I still have to print one side, reload the pages and print the other.

Paper started jamming after 5 months of extremely light use when printing double sided. Terrible. Internal parts bent on their own. Don’t buy unless you’re the mechanical engineer who designed this model.

It is true that there is a very wide variety of options when it comes to printers, but the reality is that few products strike a balance in terms of technology, price, and ease of use. This Epson EcoTank ET-2980 printer is at a good balance point, it is easy to use, has an affordable price, has features that enhance the experience, and is a product that saves money because of the tank system and the type of ink it uses. In the box comes the printer, ink bottles, a power cord, and the manual. The printer is not that big but it does need enough space to be able to perform its functions. It is recommended to download the Epson app to perform the installation and configuration of the printer. In reality, the process does not take more than 15 minutes through the app; however, on pc the process can take more time. In the case of connecting to a pc you can use the USB connection if you do not want to use or do not have a wireless network available. Once the printer is connected to the home network, the mobile devices also connected to that network can print wirelessly without any inconvenience. The printer is capable of printing, scanning, and copying, and each of these tasks is performed outstandingly. The color copies have a nice tone, they are of good quality as well as the monochrome prints or copies. The print speed is ok, it is not too fast but it does quite well. The scanner gives a pretty good image quality, with the help of the app you can take advantage of this function. The design of this printer pleases me, it has a front panel with a small screen, menu navigation buttons, on/off button, underneath the paper compartment, on the right side are the ink tanks and the easy access cover. At the top is the area where copying and scanning are performed, also protected by a cover. In conclusion, this Epson EcoTank ET-2980 printer is a good alternative for those who do not want to be dealing with the problem of cartridge or toner printers, for those who want a printer easy to install, easy to use with different mobile devices, and computers, for those who do not want to pay almost half the price or sometimes almost the price of the printer in pure cartridges or toners (and I'm not exaggerating). This is a printer for the family, for students, for those who work from home. It has an affordable price, a nice design, and saves you money, I can definitely recommend it.

First Epson EcoTank printer, although I have owned several Epson in the past. So far, this one has been the best one I’ve owned. I’ve had it for several weeks now, and it gets used a lot. I have two kids in school and a wife that is a school teacher, and they do a lot of printing. A standard printer with separate ink cartridges can get costly to maintain, so when I got the opportunity to try out the eco-tank concept, I jumped on it. Instead of ink cartridges, you get ink bottles, and you fill tanks on the printer. This gives you a lot more copies per bottle versus cartridge, and generally leads to cheaper long-run replacement of ink. And, although Epson notes that for best performance, official Epson ink should be used, the EcoTank does allow for aftermarket inks to be used. Set up was super easy. Remove from the box, remove all the tape that holds things in place, download the Epson Smart Panel app (if you don’t have it already), and work through the set up. After connecting to the network, instructions to pour the ink into the tanks are provided and it is simple to undo the protective wrap, remove the lid, and place the bottles upside down on their matching spots and wait for them to drain. I’ll give a bit of advice here- you’ll find that there is a little ink left in each of the bottles after the initial fill. Hold on the bottle until you’ve done the ink calibration, which drains a small amount of ink out of the tanks. Then drain whatever ink you might have remaining in the bottles into the tanks again. Copies look perfectly fine and the printer is relatively snappy. No complaints. During use I haven’t had it drop network connection or hang up. It’s worked perfectly fine for the last three weeks.

BACKGROUND: For the past 3 years I have been using an Epson XP-5200 Inkjet AIO printer that has served its purpose of occasional printing, copying, and scanning. The only issues I have with the XP-5200 are the very expensive 222 ink cartridges that seem to just evaporate ink away with minimal use. Therefore, I was absolutely enthusiastic for the opportunity to receive and evaluate Epson’s EcoTank ET-2980 ink jet printer. I had been researching these types of “SuperTank” printers for quite a while and planned to purchase one the next time I needed to replace ink. UNBOXING & SETUP: Very simple and no issues following the “Start Here - Installation Guide”. About a dozen small stripes of blue shipping tape to remove preparing the printer for the next step of ink installation. Following the well written and pictured guide, filling the four large ink reservoirs also went without encountering any issues. No spills, drips, or splatters of ink; nice! (Must mention that Epson’s pictures of their filled tank’s colorful black, cyan, magenta, and yellow ink levels, in reality, all appear a dark gray color.) EPSON SOFTWARE: You have the option of downloading the required drivers and software by way of mobile phone (iOS or Android) or by way of a PC. Since I have no current need to use my phone for printing, I downloaded (ET2980_Lite_NA) by way of my laptop from Epson’s Support website. Again, zero issues encountered. And once the ET-2980 had internet connectivity, it proceeded to update its firmware. APPLICATIONS: Referencing Window’s System Installed apps, 10 default Epson apps were installed. ET-2980 Series Guide, ET-2980 Series Printer Uninstall, Event Manager, Photo+, Printer Connection Checker, Scan 2, Scan PDF Extensions, SmartStart, Software Updater, and EpsonNet Print. In addition, six Epson ICONS were placed on the PC desktop. SPEED: This is one of the fastest home printers at this price level. Monochrome at 15-PPM (Pagers Per Minute) and Color at 8-PPM. According to Epson, the ET-2980 is using heat-free MEMS (Micro Electro Mechanical Systems) chips that are super-efficient and are designed to save energy while increasing speed. Got to love new technology! B/W & COLOR PRINTING: Both Monochrome and Color plain paper print jobs are detailed and excellent looking using the default “Standard” print mode. With our XP-5200, I had to turn off color and set B&W to “draft” just to save ink. But I intend to use this ET-2980 in “Standard” print mode while monitoring ink usage. Only time will tell if I am able to attain a few years of occasional use before being required to purchase another set of four 502 ink bottles. Per Epson “Up to 3 years of ink included in the box.” We’ll see… HIGH-QUALITY PHOTO PRINTING: I was able to print high-quality photos on select media that looked great. Initially, I did encounter multiple lines through my 4x6 photos. Evidently, my 4x6 Glossy 68# photo stock was not playing nice with this printer. But trying my last two sheets of 50# Glossy 8.5x11 worked beautifully without the lines I had been experiencing. Color prints were impressive and appeared fairly accurate to the original JPG. EPSON SCAN 2: I thought I was thoroughly familiar with this application from my prior scanning pictures to JPEG’s for archival with my XP-5200. But something had changed with this app or printer because the JPEG scans of photos looked washed out and lifeless. A few additional tweaks were required in the default “Photo Mode” by way of the app’s “Advanced Settings”. I had to set “Unsharp Mask” to “Middle”, and turn on “Color Restoration”. Picture scans now appear great and similar to those from the XP-5200. REAR LOADING PAPER: Although I recognized the ET-2980 was a “rear paper loading” only printer, lacking an internal paper feed tray/cassette, I did not anticipate how much additional space would be required to find a suitable printer placement location. The cabinet area where our XP-5200 printer was located would not accommodate this new ET-2980 and now it had to be relocated to another room. That is due to the paper media being raised up and rearward tilting requiring a lot of additional placement space (see pics). Recognize that using an internal paper tray not only provides a scaled back overall footprint, it will keep your paper media flat avoiding curled paper edges. And I will also mention having a rear loading option does greatly assists with proper paper flow when using heavier stock, example photo-paper. I just wish this new printer had both options (tray & rear loading). STAR RATING: After a week of putting the Epson ET-2980 Supertank Inkjet printer through its paces, it earned itself a solid 4-Star Rating. Now if you can live with the additional space requirements, due to not having a paper feed tray/cassette, then this ET-2980 printer should be an excellent option for your home printing and scanning requirements. EPSON SUPPORT: A cannot complete this review without personally thanking Epson Support personnel who assisted with providing resolutions for my Color Photo lines and poor Scan issues. Communicating by phone with a representative, who was able to provide working solutions, was an easy and ultimately beneficial experience. A big “Job Well Done” goes out to Matt for his knowledge, willingness to listen, and finally for his overall professionalism. .