The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,493 reviews
Rated 5 out of 5 stars
Printer review
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this printer it is fabulous! Works amazing with my internet! The print quality is awesome!
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY this Epson model or any other for that matter. If you make the horrific mistake of purchasing this printer, DO NOT allow your printer to do firm updates. If you do, the printer will not recognize its printer ink. And I DO NOT use 3rd party or “off brand” ink. The Epson printer will not even recognize its own ink! appArently this is a well known issue with not just this model but many Epson models. This problem Is well documented online and on YT. This was a complete waste of money, bordering on scam imo.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a terrible printer. After many years of dependable Epson products this one was a real let down for several reasons. First of all its very flimsy, poor plastic construction. It feels and functions like $50 off brand printer but the off brand would likely print.
Secondly it will not let you print B&W even with a full XL black cartridge, if the color inks are low or out. Isn't that the whole point of having a separate cartridge for B&W? The device insisted i install a new cyan AND a new Magenta, to print in black ink only mode! I needed to print 5 page of black text for work and even though I had a lot of black ink (XL 3/4 full) I had to open a new box including a new black. Since i cannot depend on the machine for color output I'd hoped to finish the existing black and get a new machine... instead $72 worth of ink is out of the new printer budget. also it's LOUD and noisy and goes offline a lot.
Not dependable to print something you need. I only printed one color image and it was a disaster. Tried head alignment and cleaning but I only had the printer a week or two and that was disappointing. It has been so frustrating trying to get it to work that i didn't have tome to post how bad it was...Ink usage sucks but worse I now need to find a printer that will print B&W as long as I have Black ink...I can no longer depend on Epson and you should not either
Hello KArts, we apologize for your disappointing experience with the ET-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team
Rated 1 out of 5 stars
Waste of money. Going in the garbage.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not waste your money on this piece of garbage. It has been nothing but problems since the first time I used it. The ink ran out after printing just two
Pictures. The paper jams 90% of the time. Prints color when it should only be black and white. Took over an hour for the WiFi to connect. Never again will I buy ANYTHING from this company!
Hello Josh, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Rated 5 out of 5 stars
Excellant Printer
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have this Same Printer and Love it! I just bought another one for my Grandson for Christmas--just wish they would include more Ink!!
Good Printer tho!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer has the hardest time staying connected to the network. When it is connected to the network the printing is so slow that it would be faster for me to drive to the library to print of pages. I’m debating on purchasing a different printer because I can’t return this one due to it being outside the time frame. I should have returned it as soon as I had the issue but I thought it was just me trying to connect it and that it would get resolved.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this and it worked fine until it ran out of ink. It uses Epson 822/822XL. After spending too much money on ink the printer carriage would not align so the ink cartridges could be changed. After tricking the system to align by removing power I changed the Black ink cartridge. Now the system claims it is the wrong cartridge , which it is not. I am extremely frustrated with Epson. DO NOT BUY!!!!!
Hello, we're so sorry the trouble you're having with the Epson WF-3820. Your WorkForce Pro printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. Our Advanced Support Team would like to hear about the specific ink cartridge issues you're experiencing and can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to your call. Kind Regards, Bobby - The Epson Team.
Rated 1 out of 5 stars
best buy can't even honor their own website
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer is fine. I'm reviewing the trade-in offer. Online it shows a $30 off coupon can be applied to this exact printer if you recycle your old one. I did this at the West Broad store and when it was time to use the coupon the associate was not able to apply the coupon to this model although it clearly includes it in plain type on their website. No attempt was made to double check- such a waste of time and effort. Enjoy reselling the printer I gave back to you I guess...