Customer Ratings & Reviews

I have had this printer for a few weeks now. I bought this one to replace a 440 that was giving me problems printing clearly. This printer is fairly large and maybe overkill for just basic home use. It has a larger footprint than the 440 it replaces but that is to be expected as it is in a different class and could be used for small businesses. I could have gone with something in the league of the 440, however I wanted a printer that a tray to conceal the paper and keep it from getting dust and debris into the tract. That was part of the problem of the 440 I had with it's exposed feeder. If paper sat for too long it would have an effect on the head. This printer though solves that problem. Another issue I had with my 440, was responsiveness of the touch keys. It also felt cheap to the touch and often button presses would require two or more inputs to get things right. Connecting to a wireless network was a pain in this regard if you ever shut it off or had a power outage and needed to reconnect. The 3820 has no such problems. the touchscreen, though almost comically small for this day and age is super responsive. There is also a decent amount of haptic feedback to convey selections or inputs. This printer was also super easy to install to any workstation running on a newer OS. I have one Win8 machine that was plagued with issues concerning drivers. Not sure this is the fault of Epson though. I would lean more toward this being a Win8 issue. Connecting to the printer via the wireless is your best bet and super easy to do with laptops, phones and tablets. I am still using the standard ink cartridges that came with this unit and have about 60% of the ink left. I might upgrade to the XL ink cartridges to get more live out of them. As far printing goes, this thing is much better than my old 440. There is a night and day difference with color photos when comparing the 3820 to my old printer. Colors are more crisp and show no fading. The 440 also seemed like it would saturate the page with ink with photo type print jobs. The 3820 doesn't do this. Scanning is easy and scan to print jobs are clear and illustrate exactly what was scanned. I haven't used the scan function, so I can not say anything about it or how well it might or might not work. To wrap up, the 3820 is a fast and easy to use printer that could serve you well for personal use, school use, and perhaps small business. I used this at times for work related print jobs and did things well. I think I would burn through the ink if I worked from home everyday. If not for a disconnect issues where the wireless connection failed where i had to reboot the unit twice, and if not for the ink being consumed fairly quickly despite what I would call regular to infrequent use, I would have given this product 5 stars. It is important to note that after a recent firmware update, I have not had the wireless disconnect and rebooting issue return. I would recommend this printer to anyone.

Great printer. Great price. Easy to setup & use. Nice print quality & fast printing.

This is a reliable at home printer. I had a previous model to this printer, and it worked fine, but I was looking to upgrade to something more sleek and tech. I like that it’s touchscreen and that it is super easy to replace cartridge. You just flip the top open. Gives great instructions on how to replace cartridge and remove paper jam and the only reason it is not rated five star is because this model has a paper tray and the paper tray can be annoying to pull out and close and doesn’t always close seamlessly .

Set up out of the box was easy; Instructions for wireless printing were easy to follow; Space-saving touch screen is intuitive; Printer is compact and doesn't require a lot of space; Color and B/W printing quality are good.

Very easy to use. Very easy to set up. Integrates very well with the phone app, Alexa device and computer. Ink last a good while, too.

Great little color printer. Only can, it doesn't have a manual paper feeder to print a single page for different size paper. You have to constantly take the paper tray out to change paper size, so this gets pretty annoying when you go back and forth with different paper sizes.

Great printer. Easy to setup with quick and clean prints. Ink is decently priced but the best part - it doesn't require you to have a ridiculous ink cartridge subscription.

Based on my satisfaction with other Epson devices, I bought this to replace an older unit that has gone to printer heaven. I like the compact size and the print quality is excellent. I would have given it five stars if it had a 2nd paper tray, but I have other printers with that capability.

Epson is a brilliant name in making office equipments. This WF 3820 is features-packed, printing, scanning, copying, and fax. Setup is straightforward which is a breeze. the touch screen is very responsive and provides fluid navigation through other functions within 2.7 inches. Printing is fast and I was surprised how quickly the machine picked up the order of printing from the smartphone. Wifi setup is simple and easy through the touch screen besides Epson iPrint app on the smartphone is convenient to take advantage of other functions like a print from cloud storage services and scan using your smartphone camera. Simply, it is functional and great all in one machine..

Very happy with it. Easy set-up. Haven't used fax or scanner yet, but printer is easy to use, quick and quiet. Only problem is paper tray is so small most printed copies wind up on floor! Terrific price - $77!

Print quality is excellent. Easy to set up and start printing. Took longer to get it out of the box than to start printing. Light weight. Excellent overall quality. Worth the $$.

The Workforce Pro positions itself as a dependable workforce for a small home office user who needs the full suite of document management tools-print, scan, copy and fax. It delivers reliability, ease of use, and crisp document quality.

I was looking mainly for a scanner - this one has worked out really well for me - I scan from my cell phone and it is very user friendly . Printer works great too - I think it’s a good product for the price and recommend

Great printer for home/office. easy to navigate the screens. This is a great value. I recommend purchasing the protection plan for peace of mind. A great brand for investing in productivity and quality! Very reliable! Add a quality paper shredder for total office support!

Excellent home/office printer. Sharp vivid color photos. Clean defined print for all print jobs black/white and color. Easy set up, just follow the prompts and it walks you through the entire process. The on board display provides good information and easy to follow directions. The only thing lacking is a second paper tray.

Our first Epson printer. Very pleased with the print quality. Easy to set up. Wife uses Epson to print out Recipes. She is very happy with the printer. This printer just happened to be on sale at our local Best Buy. They had it in stock, no waiting days. Sales person even took our purchase up to the register. Great customer service. So far no problems with this printer. I would recommend.

Was easy to setup and use. Bluetooth makes it easy to print remotely from phone or computer. Good speed printing also.

Great and easy to use. I connect it wirelessly and not much goes into the set up. Its fairly quick and easy to use.

so far i've had a brother printer cannon and h smart printers --this is by fat the best i dont have constant paper jam's from malfunctioning chips the ink is strong enough unlike the cannon where you can read it it responds right away--it many not have the ability to fax but i am pleased with its qualities as is-- the companies were too eager to start work after cov lock down to get the bugs out of their products --this i by far the best i've had a brother -cannon and hp smart tank the last was the worst print one page jsm and often not only no paper jam but it wouldn't start up again----so as to liking this printer it may be basic but it works which in today s world is an accomplishment

I wanted to replace my HP printer as I didn't wanted to be held hostage to their ink / paper subscription scheme. Setting it up for my Mac wasn't too bad. It took about 5 minutes to set up to the WiFi and connect to the computer, There's several drawbacks: 1) The WF-3820 doesn't come with any software and drivers for Mac. They have to be downloaded from the Epson website and installed one by one. There's about four installations. 2) Once installed, the only program that seems to work is using Preview to scan documents to the computer. 3) While it does print on two sides, it does NOT have two sided scanning. There is a workaround. Scan odd side pages first, then take the scanned documents that are now flipped, reinsert them into the feeder, finish scanning, and then reorganize them by moving the thumbnails in preview. It's a bit of a pain but it does work. On the pro side, the document feeder works without jamming, printed documents come out very clean and fast, photos look solid, and the fax works great without interfering with my landline. For the price, it's a good value and less expensive than other online sites. But Epson could benefit greatly with better user friendly software to address the issues I mentioned.