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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 222 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are delighted by the Epson WorkForce Pro WF-4720's excellent print quality, ease of use, and straightforward setup. The wireless connectivity and compact size are also frequently praised, along with the user-friendly touchscreen and ample paper tray capacity. Many appreciate the inclusion of fax functionality and the overall solid performance. While some users noted the printer can be somewhat noisy, the positive feedback significantly outweighs this minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 222 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In-home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. I only have had it for a week and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, so far. It is FAST and pretty quiet. Good price and fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer! Great printing speed, various functionalities, and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless connectivity

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have it on our network. Able to from a variety of wireless devices!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice compact printer with double sided printing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For us the main selling feature was the double sided printing. It prints crisp and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, works perfectly with iPhones and Android. Prints fast. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Option

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase no issues and set up was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer that is Stingy on Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a scanner, copier and printer. It prints both sides as quickly as my old laser printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson Workforce Pro Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and to use. The quality of the prints are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Works fine now, but!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The maintenance box was defective on the new printer and set up failed. I ordered one from Epson website instead of returning this product due to current situation. Works fine now. Print and scan quality is decent.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi selfdot, we apologize for the setup issues that you had encountered. Your Epson WF-4720 includes a 1-year Limited Warranty, please free lifetime technical support. If you ever need assistance again, please contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-4720. Sincerely, Bobby D. - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this printer. The colors are great. And it was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble setting up for wireless printing but I was able to get it set up the way I wanted. Great features (scan, double-sided printing, ADF and large capacity paper tray), although I won't ever use the fax. Speed is just enough for what I need and the price was great (came bundled with an extra black cartridge). We'll see how long the cartridges last.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LCD screen never fully shuts off Sleep Mode

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WF-4740 died after 2 years with useless error message "Scanner Error 1000016" (so because the scanner dies, I can't use the printer?). Stupidly, downgraded to WF-4720 (since it will only last 2 years I guess). On the 4720, the LCD never fully shuts off when it's in Sleep Mode!! The backlight stays on, lighting up your room. Printer is in my bedroom. I already put black tape over the stupid blue LED. Now should I put a piece of cardboard over the entire LCD because your developer's don't know how to properly turn off an LCD? Why does the 4720 do this and not the 4740??? Also, paper tray has a manufacturing defect so apparently they all come with a blemsh / scratches across the top. Also not present on the 4740, but both 4720's I bought. Returning 2nd one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great product. Has scan, print, and fax capability.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to pair to my phone to print and prints quickly and clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife she really like it works great .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great small office printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economical all in one. easy to setup. printing speed is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer worked as advertised. Quick and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Office and Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and pretty wonderful! Does not take much space.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice quality for a work at home printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and delivers crisp and clear printouts.

    I would recommend this to a friend
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