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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3044 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the WorkForce WF-3620's print quality, ease of use, and wireless functionality. Many appreciate its reasonable price and compact size, along with the convenient setup and inclusion of fax and scanning capabilities. However, some users find the printer to be somewhat loud during operation and have noted challenges with the paper tray. Overall, the positive feedback on key features outweighs the reported minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,043 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the printer for some work projects I wanted to work on from home. Super easy set up, fast printing, and very straight forward to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Good All In One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Epson printer I've owned. I had the WF-3640 for a year prior to purchasing the WF-3620, but it was hit by lightening. I bought the WF-3620 with the idea that I could reuse the ink from the WF-3640, but I was wrong. The new printer would not go through the initial startup routine unless the ink that came with that printer was installed. It's the same ink cartridges, so I should be able to use them as a replacement when the originals run out - if they don't dry up. The only issue I ever had with the WF-3640 was the wireless communication with my MacBook Pro. This was corrected once new drivers were released and I uninstalled everything, reset the printer, and reset my router. After setting up the new WF-3620, there were no connectivity issues and the printer still works great today. It's easy to use and the scan-to-PDF using the ADF works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Easy set up - Great quality printing with the option to get it faster or better qualtiy - Holds plenty of paper - Photos in color are incredibly crisp and clean - Multiple connection/printing options: Print from anywhere, your mobile, connected wirelessly or if the internet goes out print connected by USB. - scan, fax, copy etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The separate toners are great. For the price cant beat this printer. It prints quickly and well detailed. Its fairly easy to setup also.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Workforce is a good name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This workforce printer works great - a big improvement over my old wireless printer. Functions well and printing is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a machine that would scan, fax, and occasionally print and copy. This one was the best it is a multifunction machine and cheap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this printer, its easy to use, very fast and you can print from you phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AIO For Home Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson WF-3620 all-in-one copier/printer/scanner/fax machine is the little brother of PC Magazine Editor's Choice WF-3640. The print engine appears to be common, the major difference being a single paper tray on the 3620 versus 2 on the the 3640. That makes the package shorter in height, and less expensive by $40 for a home unit, which is fine for my needs. I had good luck with an Epson WF-600, but made the mistake of not printing enough and the ink dried in the print head. After unsuccessfully trying to clear the print head with a $50 set of ink cartridges, I felt it was better to spend $90 (sale price) for a new printer. I have made a note to print at least once a week to prevent this from happening again. I have tried the copier, scanner and printer, including printing a color photo on photo paper. The results are good for all modes. I have not yet had the need to use the fax, but it is connected and ready to go when needed. This is a second printer when I need to fax, print color or make a quick copy; my main printer is a monochrome Brother HL-2440 laser for lower per-page printing costs. I can also recommend the Brother B&W laser printer line as bullet-proof and long lasting with good print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to used. U can print, fax, copy in a matter of minutes. Loved it and buy a second one for family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect for small home office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Epson - WorkForce WF-3620 Wireless All-In-One Printer - at Best Buy. I was downsizing my home office. I knew I wanted a printer that did all functions of printing copying faxing and scanning and this particular printer meets all my needs. I decided to go to Best Buy to physically look at the printer to see if it was what I was hoping it w%ould be . This workforce printer is smaller than the big 4530 that I've been using. The only difference I have found is the speed with which the printer produces the copies. Since I no longer need a business printer I find the speed is adequate for home office use. The other help I found is the cost of the ink. so with the sale price which I was able to purchase the printer for in finding out the printer ink is not as costly as for the 4530 I was real happy with this purchase. I would recommend this workforce printer to anyone who needs a printer in their home.. This workforce printer was easier to set up and it's printer screen is more easily to follow. All in all the smaller printer meets the needs of someone who has the need for quality rather than quantity.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    WORTH EVERY PENNY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best printer I have ever used. Things I love about it are, the wifi capability, the speed and quality of printing and scanning, the preview option (view a scan or copy before printing to know how it will turn out), cheaper ink than the previous Epson printer I had. The one thing I wish I would have done was buy the next step up because the photo printing quality isn't the greatest. (Keep in mind that I am a photographer so I have HIGH expectaions for my work). Other than that, I am 100& satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and setup, fast printing, wireless printing, yet to use fax function

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I made the decision to buy this printer! It was so easy to set up and get started, it's fast and quiet, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    great price, solid printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars but still cannot get fax to work. Otherwise, easy to set up, prints great wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well. Photos printed look great. Easy to set up and easy to use. I would recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it after our previous printer broke. The printer is easy to operate, easy set up, and prints great!!! Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Loving this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is much faster than my previous one. I love that it does double side printing. It was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Excellent and easy to use all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has many easy to use features and affordable ink cartridges. Good quality printer for photos as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice simple printer to install and operate. Prints reasonably quick. Good print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints quickly as well as clear. Easy to set up. I actually purchase two one for myself and my daughter for college.

    I would recommend this to a friend
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