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Rating 4.7 out of 5 stars with 76 reviews
robotronado Posted
It does everything it's supposed to do, the pan and tilt has been perfect in tracking people and animals. There is supposed to be a battery indicator according to many sites, but I swear it is not visible anywhere I have looked based on instructions. Maybe I can update this once I find it. It would be so much more convenient if the microSD card was shipped with the camera.
LauraM Posted
Excelent choice, it was easy to connect, clear instructions.
MarkJ Posted
The product was fine, However your 3rd party install group was a total failure. So much so I cancelled the install after 4 no call / no show appointments for the install. Just TERRIBLE!
Pinky Posted
This product has an astounding range. My router is quite a distance from the security light, and makes no hesitation showing on my phone's screen.
RetailWarrior Posted
Super easy addition to the security ecosystem. Love Eufy products.
user107943 Posted
I really like this item so far so good , hope it stays durable
Trev Posted
Eufy makes the best security products. They’re extremely efficient. The quality that goes into them are exceptional. Service is of a higher standard .
LOUIEK Posted
Ordered from Best Buy on 7.4.26 received 7.9.26 Had installed 8.1.26 Sadly Motion detection for flood light on one of two I purchased isn’t working. I purchased it for that one option. What’s even worse is that Best Buy return policy is only 15 days?!!
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Sirian333 Posted
Great cam. I love its pan and tilt option. No hub is needed. No cloud subscription is needed either.
SelM Posted
I’ve had this product for a month now. I’ve find it’s easy to navigate. Clarity is perfect. No issues so far.
Appgirl Posted
It works well. It is not as responsive as other eufy floodlights that we have.
CharniceW Posted
I like the fact tht it rotate,this is why I purchased it
DaughertyP Posted
Love this product. Very easy to setup and connect to hub!!!
MatthewS Posted
wasnt what i was looking for told i could use a usb c plug to use it but it requires a electrician! If you are willing to pay a electrician it seemed like a good buy
AntonioL Posted
Set-up was difficult, but it did go up. It ran without a fault for about 3 months. Eufy then sent out an update. Now only one phone can access and delete photos. The cam does not pick up the huge blue republic trash trucks. It misses some autos and some people. Customer service only wants to give me 30% off a new purchase.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
HanE Posted
Great camera but disconnects often from wifi and goes offline.