Customer Ratings & Reviews

Works great! Video is crystal clear and love having the local storage instead of paying for a service

I have been using the Eufy Smart Video 2K Doorbell, and the eufyCam 2 Pro Security 2K Camera System since 2020, and I have been pleased with their performance. I was very motivated to acquire the new eufyCam 3 – 4K security camera system just as soon as it became available. The eufyCam 3, 4K Camera System is Eufy’s most sophisticated and powerful security camera system yet, and is a major development step beyond my current camera system. The eufyCam 3 Security Camera System is a complete kit which includes two Model S330, IP-67 rated, “Weatherproof” 4K video cameras and a Model S389 HomeBase 3 hub. The kit includes all of the necessary camera mounting items, including a pair of screw-on mounting bases (camera attaches via a ¼”-20 threaded stud), with an adjustable gimbal mount with friction collar, as well as the necessary screws, plastic plugs and drilling templates to facilitate mounting on multiple surfaces including wood, drywall or masonry. A USB-A to USB-C cable for charging the cameras and a flat Ethernet cable for connecting the HomeBase 3 to a router are also included. The eufyCam 3 camera is an improved and upgraded evolution of the prior Eufy cameras. The most significant improvement is the 4K UHD camera resolution. The CMOS sensors have a 135° field of view and f 1.4 aperture for superior low-light video. One of the very appealing and compelling features which differentiate Eufy security camera systems from others, is that all videos are stored locally on the Eufy HomeBase 3 hub which is equipped with 16GB of built-in eMMC flash memory. No cloud storage account is required with a recurring fee, (optional cloud storage is available, if desired) and no arbitrary time limit for video storage is imposed. 16GB of storage will hold many videos for a long time, before overwriting older files. The storage has never been a problem for me with my 2K Eufy cameras. If there are video files that I want to preserve, I download them from the HomeBase. In the event that you really need or want to store videos for extremely extended periods of time, the HomeBase 3 has added a hard-disk slot which will accept any 2.5” hard disk drive (HDD) or solid-state drive (SSD) up to 16TB. Downloading videos from the HomeBase 3 is easily accomplished either by downloading files to a smartphone with the Eufy Security app, or for bulk file transfers, using the Archive function to transfer files to a USB drive. Setup of the EufyCam 3 Pro Security Camera System is generally straightforward. Initial setup and all device configuration and management functions require the Eufy Security smartphone app (Android and iOS versions). The printed Quick Start Guide instructs you to connect the HomeBase 3 to your Wi-Fi router with the supplied Ethernet cable. Thereafter the Eufy Security smartphone app provides step-by-step instructions, including audio guidance. Adding the HomeBase 3 and two 4K cameras to my existing Eufy “Home” only required about 5 minutes. If you are currently a EufyCam user, you are aware that the prior versions of the HomeBase, including the HomeBase 2s that I currently use, can be connected wirelessly to your Wi-Fi network. This feature, which I find to be essential, is not yet implemented on the HomeBase 3, which currently must remain connected to the router via ethernet. I called Eufy and was informed that it is expected with the release of the next firmware update, anticipated for the first quarter of 2023. The absence of Wi-Fi connectivity is problematic. Eufy cameras communicate with the Homebase on a private, 2.4 GHz network. With Wi-Fi implementation, the Homebase will communicate with the router via the network’s 2.4 GHz network. Full wireless functionality, which involves two wireless hops, facilitates greater flexibility in camera placement relative to the hub. In my installation, the HomeBase 2 hubs are located near the side of the house where the cameras are mounted, while the nearest Wi-Fi Mesh node is further away. I have good RF signal between the cameras and the HomeBase hub, and good RF signal between the HomeBase and the Mesh node. Being required to cable the HomeBase 3 hub with the Mesh node, places the cameras at the very fringe of RF signal from the HomeBase 3 hub, resulting in significantly increased camera battery drain, as well as occasional connectivity dropouts. I am somewhat surprised that the new 4K system entered the retail channel without a basic functionality that the legacy HomeBase hubs already have. Based on past experiences, I do however, have full faith in Eufy correcting this issue soon. Once implemented, an additional menu item will appear in the apps “Settings” > “General” menu for Wi-Fi Setup. The online FAQs erroneously state that Wi-Fi connectivity is available after the initial ethernet cabled setup is completed. The EufyCam 3 features and capabilities are quite extensive and robust. Prior models already incorporated face detection, but Eufy has now expanded the Artificial Intelligence (AI) software with their “Bionic Mind” AI learning, which should differentiate humans, animals/pets and vehicles, and supports creation of a Facial Recognition database using images supplied by the user or captured from the Eufy cameras. Attach the name to the face and receive notifications of who is captured on a camera with known persons being differentiated from “strangers”. So far, the software has not been successfully differentiating animals. Excellent features include user-defined active motion detection zones, privacy zones (motion exclusion) and detection sensitivity settings. Among the important features and options which can be configured are those of motion detection boundaries and sensitivity, video quality, power management, notification options and more. I particularly like the “Automation” option to activate recording from both security cameras, when motion has been detected on either one. Eufy claims a full one-year battery life per charge, based on the energy conserving “Optimal Battery Life” configuration. The cameras have a large 13,000 mAh Li-Ion battery. The S330 cameras also have a solar panel on top that is intended to maintain the battery at full charge under most circumstances. If options such as “Optimal Surveillance” mode, which allows for clip length up to 60 seconds, instead of 20 seconds is used, battery drain is increased. With the most aggressive settings, I have seen battery discharge of 50% in just a few days. There is also a “Customize Recording” selection for even greater flexibility. There is a latency interval while the camera awakens for both video and audio, and there is also a delay for the transmission of the smartphone alerts. Live streaming is supported as well as bidirectional audio via the cameras built-in speaker and microphone. However, it experiences a significant level of latency, and effective real-time communication is inhibited. Live camera feed also encounters a delay. Since adding the new EufyCam 3 system to my Eufy system “Home”, I have started experiencing some anomalies that did not previously occur with my older Eufy components. This includes spontaneous cessation of smartphone alerts, which I succeed in restoring by accessing the app settings in Android and turning Eufy alerts off and back on. Additionally, events which trigger alerts and recording are frequently starting the recording well after the person who triggered the camera has walked out of the wide-angle view of the camera. Those recordings are useless, and even more troubling, they are likely to lead you to erroneously believe that those alerts were among the many “false alerts” / “shadow alerts” that the cameras are frequently triggered by when aggressive and sensitive motion settings are selected. I have repeatedly tested by walking directly past both cameras, triggering motion alerts on my smartphone, yet the recordings only show a thumbnail from facial recognition displayed with a video clip that I am not visible in. These problems have been intermittent and unpredictable, and appear largely to occur with the most aggressive detection and recording settings. These anomalies did not occur with the EufyCam 2 system which preceded this new installation. The the cameras transmit data to the HomeBase3 via a private 2.4 GHz connection. 5 GHz Wi-Fi is not supported. Eufy represents utilizing 256 bit AES encryption both in video transmission and storage on the HomeBase 3. However, it is not clear where the videos which are being streamed or downloaded are being decrypted. The Eufycam 3 system has crisp, clear high-resolution 4K video. This allows enlargement / zooming-in with sharp detail. Infrared video captured during hours of darkness is also sharp and clear, and the IR emitters appear to have good range for illuminating a decent area. The cameras also have white LED “spotlights”, the use of which is selectable in the app. These LEDs allow full-color night videos, as long as there is sufficient illumination from the LEDs and any other illumination present in the area. I found the color night recordings to be good and clear. The camera specifications and features are impressive, and integration with the HomeBase 3 and configuration and utilization with the Eufy smartphone app are all superior. I really like the EufyCam 3 Security Camera System, despite the handful of early deployment issues and intermittent anomalies that I have been experiencing. It supports integration with other Eufy devices as well as Amazon Alexa and Google Assistant but not with Apple Homekit.

4k and super easy to setup. Also you don't have to charge them as often

Camera system is an easy camera system for set up. Great quality and motion sensor told her of activity.

Fantastic Camera System… eufy Security - eufyCam 3 3-Camera Indoor/Outdoor Wireless 4K Security System - White Purchase Date: 02/07/2024

I believe one of the best Security Cam. Even thousands of miles a way I can see what’s happening clearly.

Amazing camera system. Glad i bought it, does the job perfectly. Love the solar life.

You cannot beat this camera system for the money. Absolutely phenomenal! You can Zoom right in and see who’s at your place. And it kept them from coming into my yard. If you’re thinking about getting these just do it they are worth the little extra compared to anything else I’ve tried.

Camera out the box, impressive. $550 for 2 cameras you would think they included 2 charging cables, NOPE. you only get one. I had to charge camera one at a time (8 hours each). One camera took 5-6 attempts before it connected to the Home Base (not good for a top brand 4K router and Google Fiber Internet). I thought I was good to go until attempting to install. Camera appear to be too heavy for the plastic mounting brackets. Picture will tell all; could not get the camera to stay up, it just droops to the ground like its too heavy($550 heavy Droopy JUNK) . I place something underneath it to get a zoom view (2K, 4K and 8K) The quality was decent. Garage Sale sign at 2K, 4K and 8K was great. However it could not read the street sign at 4K or even 8K, NOT GOOD Eufy! So the object will have to be at least 5 feet away before it reads a license plate in 4K (good to know Eufy, maybe you should advertise that.) The second camera I could not get pictures because it would not stay screwed onto the stand. I hung it, same thing with the first camera, it drooped down, but this one would not stay screwed onto the bracket, good think I didn't let go else the camera would have fallen to the ground and broken. Too bad I can't test the motion detection to give it a review. Eufy, I had hight hopes for your 4K security camera, maybe you should upgrade from plastic mounting and consider something to withstand your heavier cameras. Pro: Easy Home Base set-up Cons: only 1 charging cable for 2 camera set, plastic mounting brackets will not hold camera, not everything can be read in 4K or 8K zoom. No one camera available.

This is good quality. We compared this camera with ARLO, and this is better. I will recommend this one to my friends.

Bought this to keep an eye on my vehicles outside in the parking lot at my apartment complex. Love it. Battery life is great so far

We love the Eufy camera system . We now own like 6 cameras and the door bell it’s great!!!! Love the ease of the app and the alerts.

I bought these to replace my blink outdoor 4 cameras around my house best decision ever wish i would have switched sooner love no monthly subscription and how good the app/ responsive the cameras are i would recommend this to anyone who want a soild security camera system thats wireless with no monthly subscriptions. Cameras might be more expensive than others but definitely worth it since you dont have to pay monthly to use all the features!!

Having owned several different brands this is my favorite. The clarity is perfect, and love the accessibility of the cameras with the app. Also a major plus is I can give Alexa commands to display on all the different screens throughout the house. The best part though, is there is no subscription fee's like several single product on the market nowadays.

As long as you have the sun on them for 2 hours; they work great in keeping power. Excellent coverage and viewing. Notifications are great.

The plug-n-play aspect of getting Eufy cams set up is 5-stars alone. I would like to direct your attention though to the way this was received [see photos]. BestBuy, how is this considered acceptable? Fortunately the product wasn't damaged but still, who does this?

So far these cameras have been great. So nice to have them recharge themselves. No more climbing a ladder to remove for charging!

This security camera system by Eufy is simply amazing. To truly appreciate it you have to have a camera system without 4k. Then connect these and see the difference. These high def cameras give truly amazing picture detail. The cameras are solar powered or you can charge them with the supplied cable. Eufy says on battery power they can last up to 365 days. With 2 hours of direct sunlight daily the solar power will last forever. I have other battery charged eufy cameras that I installed under the porch and garage overhang so I had to install these in a different location to utilize the solar feature. Porch/Garage overhang shadowed that solar panel. The eufy mount is very solid (unlike Arlo) and attaches quite easily and comes with a template to make install a breeze. The cameras 4k exceptional picture quality is only the begining of what is great about these cameras. The build quality is exceptional. There is nothing "cheap" about them. The night vision with color and spotlight feature are terrific. The 2 way communication and alarm add to the multitude of features. What good is a security system if picture quality renders them useless? The picture quality and sharpness of detail of these cameras is first rate. The cameras come with AI detection ability that allows camera to identify then categorize what it sees. Human, vehicle, animal, face it is quite amazing and a feature allowing you to identify people for future reference is also an option that you can activate. You can interact within the app to the camera and set zones as well as sensitivities and then activate or deactivate night spotlights and more. Beyond the quality of the cameras is a Home Base that easily allows camera setup. The Home Base connects to the router by supplied cable and is off course electrically powered. In less than 10 minutes I was powered up and cameras were synced and running. The camera install itself was another 10-15 minutes so in all, within 30 minutes the whole process was complete. The home base comes with 16gb of storage and can expand with a hard drive to provide ample storage capabilty at NO COST beyond the purchase of your hard drive. The app is 5 star. Easy ckean interface. Easy to navigate. You can even save your data to your private network if you have one. Very user friendly. As if that were not enough, the Eufy security system is FREE OF MONTHLY FEES. NO SUBSCRIPTIONS ARE REQUIRED. That is getting to be unheard of today as virtually all these security products require you to pay monthly fees to unlock and use features after you soend hundreds of dollars to purchase. The fact that Eufy doesn't charge monthly fees is a major reason to consider buying this system. Add the product quality and features and that makes the Eufy security camera system the best option for a security system. Buy it. You will not be disappointed. As with all the Eufy products I own I am completely satisfied.

So far so good. Everything works as should. Easy set up and use.

Good product ,Nice resolution on the image little problems when the weather us to windy