Customer Ratings & Reviews

I was excited to get my Eufy printer. I decided to make sure I had a nice clear workspace to set it up. So I waited a week before opening up the box. I pulled everthing out but there was no ink or cleanding cartridge. There was however a "what's in the box" that shows that they are supposed to be included. I reached out to BestBuy customer service and was told that the inks are not included in the product listing. When I purchased it, it clearly stated that it included a starter set of inks. Bestbuy has since removed that from the listing, but others have also stated that it was supposed to include the starter set of inks. Bestbuy's customer service is totally worthless in trying come to a resolution. I have also contacted Eufy about this. Further proof that the inks were supposed to be included is in the question and answer section of the BestBuy listing where someone from the "Eufy Team" answers that the printer does include ink.

Ink does not come with the printer, even though it states that it includes a starter set. You must purchase an ink set separately or buy the bundle that includes ink. The software is also somewhat buggy and can consume excessive amounts of RAM if left open for extended periods. At one point, I woke up to find EufyMake Studio using nearly 80 GB of RAM and completely maxing out my computer. Overall, it's a good printer, but there are still some issues that need to be addressed before it becomes a 5-star product. Right now, I would rate it somewhere between 2.5 and 3 stars. That said, I believe it has the potential to become a 5-star product with software improvements and a better out-of-the-box experience. I enjoy using it, but for the price, I wish it included ink and that the software did not consume that much RAM when left unattended.