Customer Ratings & Reviews
- Model:
- T8D04
- SKU:
- 10458166
to a friend
Pumps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loveeeeee these get the same output as my spectra and perfect for on the go pump and battery lasts like 3 sessions while the the battery case lasts 12 hours
I would recommend this to a friendNot worth the stress
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eufy pumps are beautifully designed. I appreciate the heating system and the lovely organized app. However, I have had my set for barley over 3 months now and they have set me in panic mode and have kept me up for hours at night due to charging issues. On three separate occasions, I plug them in to charge for my next feeding just to realize they were never charging. I reached out to customer service to learn that I have to “factory reset” them (literal pain). This most recent time they failed charging, I tried resetting them but that no longer works. I contacted support and I have to wait 1-3 business days for a response. I would definitely recommend passing on these pumps.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
