The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
Rated 5 out of 5 stars
Good vacuum/mop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and easy to use. The vacuum/mop uses AI to map your house and you are able to utilize the app to put no-go zones or select certain rooms to vacuum and mop. It does get caught on wires and loose clothes so make sure everything is picked up this is also an easy fix as you are able to disassemble the vacuum to take out hairs or loose items that were picked up. It is also great for multi surface vacuuming. Overall it’s pretty reliable and easy to use. 5/5
I would recommend this to a friend
Rated 4 out of 5 stars
Handy when you figure it out
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Gets stuck a lot, kinda hard to figure out the program. Works well and I love that it cleans the floors. It’s mostly a maintenance use and not a scrub use. We named him Bob
I would recommend this to a friend
Rated 5 out of 5 stars
Great purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I'm loving it. The room maping function is amazing. It also provides a usage percentage so you know when to replace parts and alerts you for when to clean specific parts. I hesitated buying it because there were not many reviews. I'm glad I did.
I would recommend this to a friend
Rated 5 out of 5 stars
Eufy vac and mop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The vac works phenomenal. Cleans very well and mops at the same time.
I would recommend this to a friend
Rated 4 out of 5 stars
Delivery team messed up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery team messed up with delivery and never got the product delivered. Following up with seller
No, I would not recommend this to a friend
Rated 1 out of 5 stars
DO NOT BUY!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Customer service provides zero assistance. Vacuum clean out does not work properly.
No, I would not recommend this to a friend
Brand response from Eufy Team
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Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Customer reviews from eufylife.com
User rating, 4.8 out of 5 stars with 12 reviews on eufylife.com.