Customer Ratings & Reviews
- Model:
- E8340132
- SKU:
- 6602947
to a friend
Confidence for the parents.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our baby was born at 28 weeks, she was released from NICU 2 months later. She had breathing problems and I ended up buying this product to help us get the reinsurance and another pair of eyes to monitor her. It gave us accurate readings of her oxygen level and heart beat. It also gave us somewhat good readings of her sleep. The notifications received and the app itself on the phone was really helpful and had alot of info. She is now in the clear and doesnt need the monitoring anymore. I recommend this for the extra safety precaution and the reinsurance of your baby when you’re sleeping or occupied with anything else.
I would recommend this to a friendNot Reliable for Sleep Tracking and Often Disconne
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product disconnects almost every day, and I constantly have to turn it off and on or try different things to reconnect — which is frustrating when I’m taking care of my baby and need it to just work. The sleep tracking is also inaccurate. Sometimes it says my baby was awake when she was clearly asleep on the camera footage, or it reports different sleep times (like showing 11 PM to 4 AM when she actually fell asleep around 8 PM). I’m not sure why this happens, but it’s annoying and not as accurate as I expected.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with the monitoring. Tracks everything that we wanted to and was much better priced than the owlet. The only thing we’ve noticed is sometimes when we are moving with our daughter or she’s in her swing the sock will detect she’s awake when she isn’t. Also some awake windows aren’t always easily monitored
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, we can sleep because we know at all times tbat our baby is safe
I would recommend this to a friend
