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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 14 reviews

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79%
would recommend
to a friend

Customers are saying

Customers frequently mention the affordability of the Anker eufy RoboVac 15T Robot Vacuum, with some reporting purchasing it on sale for $150.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 4 out of 5 stars

    Should have bought a long time ago

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a surprisingly good job for not having all the bells and whistles of the more expensive model. We use it daily which is a lot more frequent than we use to manually vacuum. The remote control it comes with is simple, yet effective. The low profile of the unit allows it to get under most of our furniture though it will occasionally get stuck, so I would not recommend using while not at home. I am already thinking about buying another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for the make and price. I'm glad I bought it. If you are thinking about buying it, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent cleaning experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Cleans well and the battery lasts very long. The only cons that the vacuum can't find easily its base after finishing work, it takes really long and sometimes can't find it at all even being close to the charging base. Overall great product.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for telling the world about how this product works for you! You sharing your story helps other know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!

      Regarding the issue of not returing to the charging base, please try the following steps to see if the issue persists:
      1. Ensure that the RoboVac and the charging base are in the same room, and the base is not on a black carpet or high-pile carpet.
      2. Put the charging base against a wall in a proper location. Remove obstacles within 1m/3ft to the left side and right side, and 2m/6ft from the front, as the manual shows.
      3. Make sure the chargings pins on both the charging base and bottom of the machine are clean.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you.​ eufy

  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for two weeks, then became really loud. I had to empty the bin daily, and clean out the roller after every use. Returned it for a Roomba, which cleans better, faster, and has a smart motor that remembers chair legs and figures out how to avoid them.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for letting us know about your situation. We sincerely apologize for the inconvenience. The noise of this item is 55dB when it is working. If the accessory is not installed tightly after cleaning such as the side brushes, it would cause noise as well. All of our products come with a hassle-free 12-month warranty. We do hope you can give us a chance to pinpoint the root cause and make it right for you before you returned the item. Besides, the collision sensor of this Robovac is infrared, if the wall or the furniture is in the dark color, the collision sensor might not receive the reflection signal very well. So the robot might hit the wall or furniture. Currently, we have produced the upgraded version of Robovac with laser mapping L70 hybrid, which can avoid this issue. Hope we can meet you again in the future. Any other questions, please feel free to contact us via [email protected]. We gladly assist you further. Have a good day! eufy

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I waited on buying a robot vacuum. This one is doing great and keeping our tile floors clean. We have dogs and this is great for dog hair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good robot but can get stuck on all kinds of wires no matter what I do.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality value and easy to use. Does what a vacuum supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does get stuck under some furniture.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for telling the world about how this product works for you! You sharing your story helps others know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you.​ eufy

  • Rated 5 out of 5 stars

    This is a Great product to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the product I purchased it is wonderful and thank you Best Buy for getting it out to me so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife happy life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really wanted this so I got it for her. Has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Eufy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second RoboVac. We love it - use it every day!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      It's wonderful to know you've had such a great experience with eufy product. We are excited to be able to produce products worth talking about, and your story gives us the motivation we need to be better today than we were yesterday.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Rated 5 out of 5 stars

    Happy with this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Very happy with this item. I would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work! Waste of money and time waiting for it to credit on my account

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!

      Please reach out to us via [email protected] or call us at +1 (800) 988 7973 and further describe the issue. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    Great Robotic Vacuum under $150

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale for $150. just what i was looking for, well worth the money spent

    I would recommend this to a friend
  • Customer reviews from anker.com

    User rating, 4.7 out of 5 stars with 30 reviews on anker.com.

    See all anker.com reviews
  • Customer reviews from eufylife.com

    User rating, 4.9 out of 5 stars with 10 reviews on eufylife.com.

    See all eufylife.com reviews
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