Customer Ratings & Reviews
- Model:
- T89000D4
- SKU:
- 6416786
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Smart Home Security Entry Sensor Add-on's ease of use and straightforward installation. The product is also praised for its quality, reliable notifications, and enhanced security features. Users appreciate the sensor's long battery life, compact size, and seamless compatibility with the Eufy ecosystem.
This summary was generated by AI based on customer reviews.
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tech is a nice feature for my eufy ecosystem. Glad I brought it.
I would recommend this to a friendEufy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. __________________________________________
I would recommend this to a friendEasy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and worked great without any issues.
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sensors I need a couple more of these and I’ll be good
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good entry sensor with my best a company, I bought a lot products
I would recommend this to a friendNever used.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Never used due to service techs didn't place security camera. Returned for refund.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
FYI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FYI this item is an Add On device for the security system. Not to be used alone.
No, I would not recommend this to a friendSensors
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sensors but it’s time to make a rechargeable ones. Once the battery runs out. You clearly be careless to buy another battery for it
No, I would not recommend this to a friendEase and secure.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a handy useful product easy to install and use.
I would recommend this to a friendUseless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless product - sometimes the homebase does not make a noise when triggered. When it does alert you it makes one single noise.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Please make sure you have enabled “Homebase Alarm”,steps: Sensor settings>Push notification>Choose the mode, such as Home or Customize>Security modes settings>Enable “Homebase alarm” under the Entry sensor.
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Didn’t like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like that I needed to get another product so this one could work.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thanks for sharing your product review. We are sorry to hear you are not satisfied with this item. This item needs to be paired with eufy Security HomeBase at present. Sorry for the inconvenience caused.
We'll keep striving to improve our products. We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours. Please feel free to contact us via [email protected] or call us at +1 (800) 988 7973 if you have any other questions. We will always be more than happy to assist you.
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular item is defective; have to replace it with a new one; the battery life is decreasing drastically and have to be charged regularly - the battery is running very low very quickly. We have others which are working fine
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
Pease reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Unused sensor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got this, no one told me I needed something else to make it work. Not sure what it is.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. It requires eufy Security HomeBase.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Open/Closed isn't complicated
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.90% of the time the door says its open, or my door is offline. My door is definitely not wifi friendly.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Quality
Amazing system!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible system it works like a dream. Tried some other systems and returned them. This has been very reliable and worked perfectly.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: +1 (800) 988 7973