Customer Ratings & Reviews

Disappointing tech. I was looking forward to the 2k video and local storage, to dispense with the $150 a year to Google for Nest storage. These doorbells are glitchy and problematic though, and the setup/app is much clunkier than Nest. The video is far more fisheye as well. The first unit yesterday would work fine with motion or person activations, but refused to play live view video (despite unfettered 1gbps wifi) and would error out. I did all firmware updates for the camera and wifi/chime hub, and went through every online suggestion from others with the same issue. I finally spent about an hour on the phone with tech support doing the hokey pokey and they determined the unit was defective and directed me to return it. I returned it today and got another, and this time the live view works fine but the doorbell audio playback (your voice broadcast to the person at the door) is extremely quiet nearly to the point of being inaudible. All volume sliders are maxed out, and again, all firmware is updated. Checking online, there are a host of reports of this issue from other users as well with no resolution listed on any of the reports. 2 units and 2 tech issues in 2 days. This is more than just bad luck, Anker/Eufy clearly have some quality control issues with their firmware/hardware that need to be resolved.

Good picture quality and most importantly - no subscriptions needed. Notifications work instantly. Battery holds up pretty good, I had to re-charge it only once since July 2024 (it's now Dec 2024).

Easy to install, I connected to electricity great view.

Great product, easy set up, no fees, just need WiFi and you are ready to use it. I am using it to monitor a property in a different country without any issues. Battery lasts for 4-6 months depending on how many events is recording. I added the smart lock to this product from Eufy and can not only recognize who is at the door but also remotely unlock the door.

I've had this product for a couple of years now and it still works without issues. Gives good enough quality video. Charge lasts up to 2 months. I don't pay for any storage or additional services. It has storage via the app and automatically records over itself when full. I don't need to record every little thing, so that's sufficient for me.

I can see the pimples and wrinkles on people faces this camera Works perfectly fine

Gotta say, more than impressed. After exactly 2 months of use, I still have over 70% battery life. I do use optimum battery life settings so that definitely helps. Not a lot of doorbell ringing done at my house but glad the battery holds up. The camera, the ringing sounds, the indoor chime, the voice clarity and setup with Alexa as additional ringers throughout my house have worked as described. The sun light can be a bit harsh at times but only from looking at a distance away. Sharp video pictures that are clear to see who it is day or night.

Almost 5 stars. The battery life in between charges is about 3-4weeks for me, and no where close to the life that is adveritsed. Picture/video quality, motion sensore, chime volume, and local storage capacity are all great. Set up and daily use of the app are also great. I used this doorbell as a sample to see if I’d like to invest in the Eufy ecosystem and this doorbell convinced me to invest.

Works great. Easy to assemble (straight or angle mount). I'm constantly on the road so my phone pings even when a neighbor is simple walking on our street. Best of all, there's no sub. Just buy and mount and the quality is great night or day.

A bug improvement over my past 2 video door bells. Very good picture quality, faster response, and no monthly fees. The latter being important, as all the others get you for a monthly fee. This door bell saves everything on a micro SD card, and it works better than the cloud. Installation is easy and a tilt bracket is provided. The two piece works well, and fixed an annoying issue with reception that I had with Ring. Also gives you that electronic door bell sound.

Excellent quality. No fees, it stores on device and sends video as needed. Alerts quickly and has great video quality. Having used it for a little over a month now, I can fully day I am satisfied. It does hook up to a built in doorbell and it will run off doorbell power. It also rang the doorbell without issue. Do note that you also must use the remote chime as that acts as a kind of storage and hub for it. I threw it in the basement to expand where I could hear the doorbell going off.

This is my second eufy doorbell. I had to replace the first one after it refused to hold a battery charge for more than a week. My location isn't suitable for a wired installation or a solar panel, so I was SOL with just one week's charge capacity. Charging is easy, and for some reason, is much faster using the homebase instead of an outlet That being said, I am very happy with this and my entire Eufy system. The ability to set activity zones is helpful so as to keep down the number of false triggers from plants blowing in the wind. The chime device is included, but I don't need it because using the homebase as the chime is plenty loud enough for me. Video and audio are clear. The only issue with audio, is that there is a slight delay in notification. Unless whoever rings your doorbell waits a bit, they are likely to be gone by the time you receive the notification and try to engage with audio. Overall am very satisfied with this product and the entire eufy line as a whole.

Very happy with this purchase. It was easy to install and was working with the app right away. I like that it has local storage as well and the option to not have a monthly subscription plan

I was originally looking at ring doorbell but when I found out that there was a doorbell that had built in storage and had a 2k resolution as well I thought there must be a catch but as far as I know its just brand recognition but this Doorbell is absolutely worth it. Only flaw so far is it will sometimes mistake moving objects for people and record it.

Great and easy to use. Set up was fairly easy. Quality is amazing.

Overall, a good Smart Doorbell. Does everything you would expect, with the added benefit of it being capable of operating in Wired Mode (where it is connected to your existing doorbell wiring) or Wireless Mode. In wired mode it will be charged continually and in the software you can choose to use your home chime and/or the wireless chime that is included. You can also operate it completely wirelessly and manually charge it as needed. Video quality is very good, response/notification when someone is at the door is more than adequate. I have 2 main complaints but neither are deal-breakers: 1) Wish there were more options to customize the ringtone of the wireless chime - there only about 10 options to choose from. 2) It lacks homekit support - if this device were to get homekit certified it would truly be a must-have for all users of the Apple ecosystem.

I have the ring doorbell didn't like the video quality but the eufy doorbell is much better resolution. I do not like not having the ability to replace the battery but I think it has longer battery life than the ring doorbell. overall I am satisfied also no monthly subscription which is a plus

Eufy products may have some quirks. But that being said, they are wonderful products. The set up for the doorbell camera with the chime was simple.

Great solution when you need wireless option for a video doorbell. Bought this for a single friend who is living alone. You don't have to pay for a service to store videos. It stores dozens of videos on the home base unit that is supplied with the doorbell. It does take sometime to set up the sensitivity, security area you want monitored and other awesome features.

I really like this door bell. Easy installation, easy to use app. I love that I don't need a subscription and has local storage. It seems to be very good at distinguishing between humans and other things that pass by the camera, so I dont get erroneous alerts.