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Customer Ratings & Reviews

$249.99
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Customer reviews

Rating 4.7 out of 5 stars with 18 reviews

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Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the significantly better video quality and the ease of setting up the product. They also appreciate the basic storage unit, noting that additional HDD/SDD purchases are needed to expand storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    A good replacement for my old Ring door bell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I really like that there is no monthly subscription fee and you basically get the same functionality as Ring or other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Eufy Home Base and Door Bell, no subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the Homebase S380 and Doorbell E340 at the same time. Loading the Eufy security app onto your phone must be done first. The Homebase has 16gig of builtin storage to record all your security connections WITHOUT needing a monthly subscription to anything. You can view and retrieve videos via the app when away from home. No problem.You will eventually need to install an inexpensive SSD into the homebase to get plenty of storage space, but those are fairly cheap. The homebase gives all sorts of security options and will work with several cameras andsecurity devices connected via blue tooth to it. The AI function will identify people and watch for package deliveries and is more customizable than what I need, but some people might like and use all of the features. I've only had it installed a few days, but it is doing exactly what I wanted. The package price for the 2 items was on sale and I think it is a bargain for what you get,and the fact that no monthly subscriptions are needed. Break-even price is much less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Enjoying Eufi and local storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of Ring and bought this Eufy E340 and homebase combo. I like that i can save all videos recorded to a local hard drive and not have to pay for cloud storage. I had some old spare 2.5” ssds and the homebase formatted it without issue. I did have to purchase and install a 30VA doorbell transformer because my previous one didn’t generate enough power to keep the battery from draining even though it was hardwired.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: support@eufy.com
      Phone number: +1 (800) 988-7973 eufy

  • Pros mentioned:
    Setup ease, Video quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security system and was easy to set up! Adding additional cameras was a breeze as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Better than Ring overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Ring Video Doorbell Gen1 and the Video quality is significantly better. I especially like the camera that points towards the ground for when packages are left at the door. I switched from Ring to get away from the yearly subscription and with the Eufy HomeBase I have free local recordings instead of paid Cloud storage from ring. I plan on buying more Eufy Camera's to expand in the future. Only real complaint is no Widgets for my phone like the Ring camera's have. I hope they add them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Video quality

    Rated 5 out of 5 stars

    Eufy Video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera 2 views. Good basic storage unit you need to purchase HDD/SDD to expand storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been super pleased with eufy! The app is easy to use and the doorbell/home base work well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace a Ring doorbell that needed to be recharged every 15 minutes. It took a little doing, but we got it working perfectly with Alexa, and we are quite pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Match and better than Ring video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match! Love the security (no cloud/flock) and video quality. The package delivery view is a nice touch. Haven’t tried the AI features or web interface yet - will do when I have time and post the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good first DIY security system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install of cameras. The home base adds extra options / capabilities. I have added additional cameras and still learning all that the system is capable of. The app could use some help in allowing the user to know of the additional capabilities/functions.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Door cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cámara everything super easy to install and mobile app as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but a bit slow to load events or live view. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous system was getting to expensive and offering less than this new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The package lens on the bottom is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great without the need to buy a subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. This is my first purchase with eufy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Mthly Fees!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to get this all hooked up to use!! Will update review once we figure it out;)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy Don’t buy Don’t buy Don’t buy Don’t buy Don’t buy

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy