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MeghanCee Posted
I’ve daydreamed about a floor cleaner for many years. I live on a farm and have two dogs that go in and out. I didn’t know if one would work for the heavy lift here. I knew I wanted something that would self empty and could hold a lot. I’m pretty sure I could build myself out of a flood zone if I just threw the daily dirt back into the yard. I watched some reviews and decided this was the one. I patiently waited for a sale and it happened. The first day I had it clean three times. The second day twice. After that once per day. Even all my sweeping wasn’t doing as good of a job as this does. It pleases me to walk barefoot across the floor and it’s completely clean and sand free. No regrets! I’d buy this again in a heart beat. I liked it can lift for area rugs. It switches seamlessly between mop and vacuum. It’s quiet. Most importantly though my floors are clean and I have time to do something else.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
cjtiger300 Posted
This is my first floor robot that has lidar for home mapping. So far after a month of use it has performed as close to flawlessly as possible. The mopping function is top notch and keeps our floors very clean. The AI does a fantastic job of avoiding objects that will cause problems while cleaning, such as cords wires and fabric. The self cleaning features are very good and to app does a great job of letting you know if anything on the base needs to be addressed. If you use a floor cleaner, like the Eufy floor cleaner, you can go a few days before emptying the dirty water tank. If you choose to use water only I would definitely try to empty it everyday as the water can start to stink pretty quickly. As far as negatives go, I wish the tanks were a bit bigger, but it's not a big deal. I can get around 3 cleanings before I need to add water and change out the dirty tank. I haven't had to replace the vacuum bag yet, after daily use for a month or so.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
JoeM Posted
We’ve had “Scrappy” for about 3 months and so far it’s been great! I’ve learned take out the permanent filter and tap off the excessive dirt whenever I refill or dump the water and that helps with any “high pitch” noises when it’s vacuuming. The app is fairly simple and easy to use. I love that I can program it to only clean certain rooms and pick the order. This is our first robot vac and I love the customizing options and ease of maintenance.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
JPSal Posted
I absolutely love this robot vacuum & mop. It has been a total game-changer and saves me so much time. My floors are consistently spotless, and the self-emptying and self-washing features make it almost completely hands-free. I have a small French Bulldog that sheds constantly, and you would never know it by looking at my floors. It picks up pet hair effortlessly and mops beautifully without leaving streaks. I run it regularly and my home always looks clean with minimal effort on my part. If you have pets or just want clean floors without the daily work, this is 100% worth it. One of the best purchases I’ve made.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Dyhan Posted
I’ve had my Eufy since July of 2025 and I was skeptical at first with the quality of the cleaning work, specially when I have 3 dogs. Eufy hands down has helped so much. It runs every night as scheduled and as it vacuums it mops. So much easier to maintain the floors cleaned. The eufy Vacuum does required maintenance and the app will let you know what part and when, so as long as you maintain it then it will run smoothly. Definitely a game changer investment.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Mlh85 Posted
I’ve owned a few robot vacuums and I will say this is the best! It mops better than I could ever with its rotating mop heads. It’s smart, navigates very well, and will take pictures of obstacles and give you notifications of what’s in the way and go around them. So far, I absolutely love it. I’m going to purchase another when it goes on sale so I can have one on each end of the house.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
JFbz Posted
This robovac is AMAZING!! We are in love with it. It’s very quiet when it’s either vacuuming or mopping, the only time it makes noise is when it’s unloading the collected dust or dirty water, but honestly that’s not even a concern or problem. We also love the smart AI recognition camera it has. It will let you know in the app what’s in the way and also like one of the coolest things is how it recognizes everything in the house and makes a map of the entire house to show it in the app. We are in love with this thing!!
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
SASSY92 Posted
I’ve had this robot vacuum and mop for about 4 weeks now, and I can confidently say it’s an upgrade from what I had before. The biggest improvement for me is the mopping — the spinning mop heads make a huge difference and clean so much better than my old setup. The mapping technology is also a step up. It’s very accurate, and I love how the app lets you add where your furniture is, set up no-go zones, and easily configure different cleaning preferences. The app isn’t flashy or overly designed, but honestly, that’s a plus for me — it’s straightforward, easy to use, and does exactly what I need. This robot comes with a ton of great features, and I’ve been very pleased with my purchase. It’s efficient, reliable, and makes keeping the floors clean so much easier. If you’re on the fence, I’d say it’s definitely worth it!
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
RyderH Posted
It has been quite a upgrade to the Irobot I have had for years. Not one issue with it. Love the fact it mops and vacuums. Dirty water needs to be emptied regularly if you have it on a schedule, otherwise it's like finding the pyrex lunch bowl you left in the back of the car for a week.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: support@eufy.com
Phone number: +1 (800) 994-3056
AngieL Posted
I love how it cleans, everything clean, no water spots, it's not that loud, I don't have to touch so much dirty water or anything like, just a regular cleaning and maintenance for it but I just love it I have it in schedule every week 3 days a week and it just does it for me,I just like everything about, it's not that hard to do maintenance either everything is on the app just make sure to check out the app like what happened to it, it will tell you, it tells you how to clean it, it tells you how to buy stuff everything is there the links are there everything
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
KurtF Posted
Why are companies wasting time and resources making the AI equivalent of C-3PO? What we all wanted and all really need is R2-D2: small, unobtrusive, gets stuff done that we need done. The Eufy sweeps and mops and doesn’t try to be an insufferable expert on everything. Come on AI, we just want robots who clean up and make life easier. I am laying in bed relaxing while the Eufy cleans up. What else can they automate so we can kick back and relax?
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
MikeD Posted
I use my eufy X10 five days a week while I'm at work. It mops and vacuums my floor, early getting hung up on an item. I put two cap fulls of Fabuloso in the mop water and my floors look and smell great!
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
BubT Posted
The robot has an excellent mopping features and ok vacuum suction (needs a little more suction power). The vacuum really doesn't do all that great on the 1st past but if you program it on 2 passes it usually picks up what it left behind. I still haven't got it to take pictures of the obstacles and send it to my phone. I would really love that feature if i could figure it out? But it is all around good Robot vacuum for the price of $400 on sale. I don't think I would pay anymore for it.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Roomba Posted
Love this vacuum and mop combo! It quickly mapped my entire house and both functions work amazingly. I have had other products for years and they did not perform this well. The mop is fantastic if you have a lot of hard surface. And the various settings make it easy to have it spend more time in one area than another based on need. I can’t say enough about how happy I am with it.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
MatthewN Posted
This is my 3rd smart vacuum and first experience with a EUFY - Very pleased!!! I love the water reservoir - its huge! Its super smart too and keeps you on track for cleaning and replacing parts when needed...its has multiple schedule settings, water use settings, suction settings - Its cool. I have 3 dogs and 2 cats
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Lexi Posted
’ve been using the Eufy robot vacuum/mop, and it’s been a great time-saver. It cleans hardwood and tile floors really well, leaving them shiny and dust-free. The app makes scheduling and setting cleaning zones super easy, and I like that the mop lifts automatically on carpets. However, it struggles a bit with deep carpet cleaning, and the base station takes up some space. Maintenance isn’t completely hands-free either—you still need to empty and rinse parts occasionally. Overall, it’s reliable, convenient, and perfect for keeping floors clean with minimal effort.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Someone Posted
The robot was very easy to setup and cleaned the house spot clean. This was my first cleaning robot and it left the house spotless. I think the only problem I had was getting it to clean another floor. You need to disable some settings in the app so it doesn’t look for a station to refill after 30 mins. Otherwise it works great and keeps everything clean.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Posted
Thank you for taking the time to share your feedback with us. We are delighted to hear that you are satisfied with the cleaning performance of your X10 Pro Omni.
We would like to inform you that the X10 Pro Omni is indeed designed to support multi-floor cleaning. However, without the Omni station, the robot cannot clean or moisten its mopping mop pads as it would typically do to maintain cleaning efficiency. To ensure that the cleaning quality is not compromised, the robot automatically switches to a "vacuum-only" mode. This adjustment prevents the robot from spreading dirt or leaving streaks on the floor with a dry or dirty mop.
For users who require mopping services on floors without an Omni station, it is essential to ensure that the robot has access to an Omni station on the same floor where the cleaning task is being performed. This allows the robot to maintain its mopping pads in optimal condition, providing a thorough and effective cleaning.
If possible, we recommend purchasing an additional Omni station to place on the second floor. This will help resolve the issue you are experiencing and ensure that your X10 Pro Omni can perform optimally on all floors of your home.
Should you have any further questions or need additional information, please do not hesitate to contact us at support@eufy.com. We are here to assist you.
Thank you once again for your valuable feedback and for choosing Eufy.
VamshikrishnaK Posted
Excellent Robo and it works absolutely perfect for mop as well as carpet cleaning ..Great navigation and easy smart app
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Daniel Posted
I’ve researched many vacuum mop combos before choosing this. Overall it has been outstanding. Strong suction, effective mopping, and the self-cleaning base make it incredibly convenient. Highly recommend.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black
Juan Posted
I have been having this vacuum for 4 months, has been nothing but great for us. Cleans good, avoids cords and other things. I recommend this one if you’re debating. Easy to setup, easy to maintain.
This review is from eufy - X10 Pro Omni Wi-Fi Connected Robot Vacuum & Mop with Self Washing and Self Drying Auto Empty Station - Black