Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the exceptional mopping capabilities, strong suction power, and ease of use of the X10 Pro Omni robot vacuum and mop. Many appreciate the effective mapping and navigation features, along with its relatively quiet operation and user-friendly app. Positive feedback also highlights the robot's performance and obstacle avoidance. The long battery life is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 391 reviews
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Keeps my floors fresh and clean

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my eufy X10 five days a week while I'm at work. It mops and vacuums my floor, early getting hung up on an item. I put two cap fulls of Fabuloso in the mop water and my floors look and smell great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lil mop that ROCKS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been quite a upgrade to the Irobot I have had for years. Not one issue with it. Love the fact it mops and vacuums. Dirty water needs to be emptied regularly if you have it on a schedule, otherwise it's like finding the pyrex lunch bowl you left in the back of the car for a week.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 994-3056 eufy

  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Awesome robot vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes cleaning easy. It maps your area and continues to adjust as obstacles appear. Absolutely love the vacuum/mop combo

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction power

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve researched many vacuum mop combos before choosing this. Overall it has been outstanding. Strong suction, effective mopping, and the self-cleaning base make it incredibly convenient. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Best one I hav read so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having this vacuum for 4 months, has been nothing but great for us. Cleans good, avoids cords and other things. I recommend this one if you’re debating. Easy to setup, easy to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Pretty darn smart

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a few robot vacuums and I will say this is the best! It mops better than I could ever with its rotating mop heads. It’s smart, navigates very well, and will take pictures of obstacles and give you notifications of what’s in the way and go around them. So far, I absolutely love it. I’m going to purchase another when it goes on sale so I can have one on each end of the house.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Best robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best robot vacuum I have ever had! It never gets stuck and cleans so well. The company is also wonderful to work with if you are having any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer and great value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a frustrating experience with a different brand, purchasing the Eufy X10 Pro Omni was a complete game-changer and an instant favorite. I've been using it for a few weeks, and I am expressly impressed with its performance and smart features. I upgraded from a Shark robot vacuum, and the Eufy significantly surpasses it in every way. Key Highlights: Intelligent Setup & Mapping: Setup was incredibly easy. The vacuum did an excellent job of self-identifying and accurately mapping the rooms and flooring types without any manual guidance from me. Superior Mopping & Vacuuming: This is truly a 'set it and forget it' machine. I love that it can almost entirely replace the need for both my regular vacuum and mop. Carpet Avoidance & Lift: The automatic mopping pad lift feature is phenomenal! It seamlessly raises the mop heads when crossing rugs and carpets, allowing it to transition between mopping and vacuuming without getting the carpet wet. I highly recommend this product to anyone looking for a high-performing, reliable 2-in-1 robot vacuum and mop. It is a fantastic investment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Product is very nice and exactly what I needed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI detection is on spot cleaning performance and battery is really nice,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy X10 Pro review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this robot vacuum & mop. It has been a total game-changer and saves me so much time. My floors are consistently spotless, and the self-emptying and self-washing features make it almost completely hands-free. I have a small French Bulldog that sheds constantly, and you would never know it by looking at my floors. It picks up pet hair effortlessly and mops beautifully without leaving streaks. I run it regularly and my home always looks clean with minimal effort on my part. If you have pets or just want clean floors without the daily work, this is 100% worth it. One of the best purchases I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend , it’s very effective and efficient. Cleans very nice and battery is good

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Clean floors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it. It mapped pretty quickly and I can set it to clean everyday. I have pets and its works great at vacuuming all the fur. It does fairly well at avoiding objects on the floor, but if it does get stuck, I do get a notification and can see on the map where it is. I like that I can set areas to avoid. I have tile floors with no rugs, so I can’t say how good it is on other flooring. I do have the settings set on the max and the battery life does run low, but it returns to the base to charge and will finish it’s task once it has enough charge to do so. Overall, I love this vacuum and it has save me a ton of time keeping the floors clean.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 994-3056 eufy

  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Best combo mop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum and mop combo! It quickly mapped my entire house and both functions work amazingly. I have had other products for years and they did not perform this well. The mop is fantastic if you have a lot of hard surface. And the various settings make it easy to have it spend more time in one area than another based on need. I can’t say enough about how happy I am with it.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Eufy vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product great at vacuum and moping would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    First cleaning robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot was very easy to setup and cleaned the house spot clean. This was my first cleaning robot and it left the house spotless. I think the only problem I had was getting it to clean another floor. You need to disable some settings in the app so it doesn’t look for a station to refill after 30 mins. Otherwise it works great and keeps everything clean.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for taking the time to share your feedback with us. We are delighted to hear that you are satisfied with the cleaning performance of your X10 Pro Omni.

      We would like to inform you that the X10 Pro Omni is indeed designed to support multi-floor cleaning. However, without the Omni station, the robot cannot clean or moisten its mopping mop pads as it would typically do to maintain cleaning efficiency. To ensure that the cleaning quality is not compromised, the robot automatically switches to a "vacuum-only" mode. This adjustment prevents the robot from spreading dirt or leaving streaks on the floor with a dry or dirty mop.

      For users who require mopping services on floors without an Omni station, it is essential to ensure that the robot has access to an Omni station on the same floor where the cleaning task is being performed. This allows the robot to maintain its mopping pads in optimal condition, providing a thorough and effective cleaning.

      If possible, we recommend purchasing an additional Omni station to place on the second floor. This will help resolve the issue you are experiencing and ensure that your X10 Pro Omni can perform optimally on all floors of your home.

      Should you have any further questions or need additional information, please do not hesitate to contact us at [email protected]. We are here to assist you.

      Thank you once again for your valuable feedback and for choosing Eufy. eufy

  • Rated 5 out of 5 stars

    Amazing AI and cleaning features!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robovac is AMAZING!! We are in love with it. It’s very quiet when it’s either vacuuming or mopping, the only time it makes noise is when it’s unloading the collected dust or dirty water, but honestly that’s not even a concern or problem. We also love the smart AI recognition camera it has. It will let you know in the app what’s in the way and also like one of the coolest things is how it recognizes everything in the house and makes a map of the entire house to show it in the app. We are in love with this thing!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great but needs to recharge frequently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. It mops and vacuums which makes my life so much easier and cleaner. It’s great that the mop heads are self cleaning. And I also like that it self empties both the mop and the vacuum. I have noticed like a couple other vacuums that after only a short time the battery seems to not last as long. I haven’t even had this a year and it seems to take longer to vacuum the whole area because it needs to recharge more frequently. I still love it but I wish it would last as long as it did when I first got it.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 994-3056 eufy

  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Never Think About Cleaning Your Floors Again!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about whether or not it was worth going for this product, but I’ve been so happy! The mapping was accurate, and it’s been so nice to have different zones with different pre-set routines. I love not having to sweep or mop as part of my weekly cleanings. It’s also nice to have the sensors that can easily avoid forgotten floor items like toys, laundry, recycling items, etc. The app is a little clunky, but still easy enough to use for initial room mapping and routine establishment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase of the year!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been a life changer! With two kids and two small dogs always going in and out- I can count on this mop/vac to keep my floors clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the future we really wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why are companies wasting time and resources making the AI equivalent of C-3PO? What we all wanted and all really need is R2-D2: small, unobtrusive, gets stuff done that we need done. The Eufy sweeps and mops and doesn’t try to be an insufferable expert on everything. Come on AI, we just want robots who clean up and make life easier. I am laying in bed relaxing while the Eufy cleans up. What else can they automate so we can kick back and relax?

    I would recommend this to a friend
Sponsored