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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 251 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers often highlight the fantastic job done by the installers and appreciate the delivery service, especially for those living outside the standard delivery area. The speed of delivery is also a positive point, with some customers noting that the delivery was both fast and early. Additionally, customers are thankful that the product is delivered to their area and placed in the room as directed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 251 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 77 inch tv, and they gave us advice separate from the video we watched.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dirty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were covered in drywall dust and debris and tv box absolutely covered in dirt

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dents and scratches. Oh My!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box model with zero dings, dents or scratches from the store. Delivery drivers arrived close to 1pm after calling at 630 am stating they would be here by 730 am on delivery day. They started to measure doorways and said it wasnt possible to get in the house because of its size. As it is pretty wide, but it was really just lack of them not wanting to take the doors off the fridge as it was already assembled. After saying most homes only have 36 inch doorways they looked at me like they weren't doing any work today. My flawless open box fridge was covered in dents, dings and scratches so i refused order. Talked with customer support, dont get open box and expect it to look that way when it arrives. Tried reordering a new model (not open) and they cant do that in transit. 6 days later spent 35 minutes to tell me the same thing and to call back in 24 hours. Nothing resolved, and i am a total tech member.... for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Respectful and wore masks during COVID pandemic. No concerns noted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service offered by bestbuy for delaying delivery of products bought to be delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome and thorough! Highly recommend their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for my mom and the delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was perfect they let you know when there close and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Especially with total tech service the fee is nominal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bit of a wait but they delivered on time and did great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called prior to arrival. Assisted with set up and explained uses. Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service time was Prefect and showed up on the time they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivey guys, good attitude polite and on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and helpful. Would recommend delivery with all products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unclear of what I am evaluated ??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot fairly evaluate when I am not at all aware of what this is without guessing and we all know what assumptions sometimes lead to and therefore I choose not to evaluate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On time as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequent updates and on time delivery. Item in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say here other than the whole delivery experience was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this option It’s quite a ways out in the country

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Late but ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a few days late,,, oooo I was so mad but they made it for it when they got there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Type

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like the old fashion one. Starts washing before the water goes in. Large tub nice spin clean clothes. It bossy it wants it done it's way.

    I would recommend this to a friend