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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my AeroGarden farm come for almost two weeks, it came out of the box unable to connect to WiFi. I have been in contact with AeroGardens customer service and so far all that they have done is send the same list of troubleshooting tips. I have sent videos and pictures showing what is going on, and still no workable solution. If you have a problem, they will take days to get in contact with you, and then it is with a generic email that doesn’t give any useful information. When you email them back, they send the same useless list of troubleshooting tips. DO NOT BUY!!!! Find some other company, product is way over priced and they do not support their product when it is messed up.

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are so sorry to hear you've had a negative experience. Please contact our customer service department so we can make this right for you.

  • Rated 5 out of 5 stars

    AeroGarden Farm XL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent way to grow healthy food which tastes so much better than lettuce purchased at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool garden

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool way to have a garden if you don’t have a back yard to plant. Being able to have a garden year round is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of fun to watch it grow. Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It quit working after 40 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant return it. And it does not work! Aerogarden customer service is no help

    No, I would not recommend this to a friend
    • Brand response from AeroGrow
      Posted .

      We are so sorry to hear you've had a negative experience. Please contact our customer service department so we can make this right for you.

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