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Customer reviews

Rating 4.6 out of 5 stars with 49 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the Aiden Precision Coffee Maker's modern and space-saving design, as well as its ease of use. The coffee maker is praised for delivering smooth, rich coffee and maintaining a desirable temperature. Additionally, customers appreciate the connectivity and effortless app integration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Pros mentioned:
    Coffee quality, Design, Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Coffee Nerd's pot

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high tech coffee Nerd's kind of coffee pot. If you're looking for a high tech coffee pot that will guide you through every step of your morning brew process, this is the coffee pot for you. The Aiden coffee part is built fantastically. It looks and feels like a top of the line coffee maker. The knob feels perfect scrolling and the small circular screen makes the Aiden feel particularly high tech. Brewing coffee with Aiden takes all the guess work out of making coffee. Using the guided brew mode the coffee maker will tell you exactly how much coffee to add to the basket so you get a perfect brew every time and if you use Fellows coffee subscription it will adjust every part of the brew process from time, temperature and weifhi of the grounds so you get the optimal brew. Overall if you are into getting a scientifically perfect brew every single time. This is the coffee maker for you. It may feel complex at first, but it will definitely give you a perfect tasting cup of coffee each brew.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Beautiful and effective with a few quirks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no shortage of options for those who enjoy coffee at home, and increasingly those options are coming at the high end of the market. From handmade European options to internet-connected smart gizmos, making a cup o' Joe ain't what it used to be. Fellow's entrance into the home drip coffee maker market, the Aiden Precision Coffee Maker, aims to brew pour-over quality coffee while offering endless flexibility and customization. Controlled with a single press/turn knob and a small round screen, Aiden presents a wealth of options, from straightforward "instant" brews to custom brew profiles allowing control over every aspect of the brewing process. It features Fellow's well-known modern aesthetic, but all this goodness comes at a high price. The Aiden arrived extremely well-packed in heavy, high-quality cardboard. No styrofoam in sight! The unboxing experience is premium, as befits the price, with everything tightly and carefully packed and presented to the user with the twist of a few plastic "screws" and the pull of a plastic handle. I certainly wouldn't worry about damage in transit with the way Aiden showed up at my door, and I'm definitely keeping the box for future use in a move. Aiden itself is yet another beautiful design from Fellow, already well known for their coffee grinders and kettles. It's sleek, modern and minimal and looks absolutely gorgeous on my counter in black. Much has been said online about Aiden's all-plastic construction (save for the insulated metal carafe), and while it's high-quality plastic, it's still, you know, plastic. The texture is nice and it certainly doesn't feel cheap, but as is expected with plastic there's a bit of flex in the body and the panel gaps aren't always perfect. My unit doesn't have any major flaws and again, it's beautiful to look at, but for the price I really have to fault Fellow for not using even one single piece of metal somewhere. A hint of metal on the front -- say, the piece below the screen and the control dial -- would go a long way to making Aiden feel as premium as the price suggests. Speaking of the screen, it's simple and mostly legible, but the UX does operate as if the screen is square, meaning some elements move out of view of the circular edges as you move through the system. It's an interesting design quirk and I don't have a major issue with it, but I can't help but think how nice it would be to use Aiden with a larger, rectangular screen covering most (or all) of the shiny plastic area. The small screen is offset a bit by using the Fellow app, which connected with my Aiden quickly and easily and after downloading the latest firmware to the machine allowed me to sync the unit's time and explore and, if desired, customize the built-in brew profiles. These profiles are the heart of Aiden's highly customizable "precision" brewing and allow for control over temperature, time, ratios, number and length of brew pulses and blooms and more. For coffee experts, this is how you'll dial in exactly the cup you want; for the rest of us, this is a bit overwhelming, but Fellow helpfully includes profiles for light, medium and dark roasts, as well as an "instant" brew option that activates with a press and brews whatever amount of coffee and water you've put in the machine. Speaking of adding coffee and water, Fellow has really nailed this part of the user experience, in my opinion. The water reservoir is well-marked and removable for easy filling, although the fill area is a bit narrow but totally manageable. Fellow supplies two brew baskets -- one for full pots and one for small batches -- that feature nifty handles, use standard basket and cone filters, and clip in satisfyingly. Aiden is smart enough to know which basket you've installed and will prompt you to use the correct one for the amount of coffee you're brewing. It will even let you brew small batches directly into a mug while prompting you to install the carafe for larger batches. I'm a pretty big fan of the carafe, too, which has perhaps the easiest to clean design I've ever encountered. The removable lid is edge to edge, meaning when you've taken it off the entire carafe is open for cleaning: no more hard to reach edges or spouts. I was a bit disappointed in the heat retention of the carafe at first (the brew-through lid has a wide open hole) until I realized you need to return the carafe to the machine after pouring, using the brew basket bottom to cover the hole. Doing this keeps the coffee inside warm for as long as any other insulated carafe I've used, as the entire brew area is sealed for heat retention during brewing. The carafe pours quickly, smoothly and without a mess, although there's no stopper, so be careful transporting a full carafe. How about the coffee? I'm no expert, but it tastes very good to me, as good or better than the high-end brewer I was using before. Two things stand out to me in particular. First, brews are incredibly consistent; each batch brewed with the same settings tastes identical. The precision computer-controlled nature of Aiden's brews really stands out here. Second, changing the settings actually changes the taste of the coffee. I've been brewing a medium-dark roast and I can absolutely taste a difference between the preinstalled medium and dark profiles (I've enjoyed the medium profile with this particular blend of beans). Again, this speaks to the precise control Aiden offers over brewing, and lends credence to the notion that changing Aiden's brew parameters actually produces a change in the final product. Overall, I really like this machine, and it's quickly become my daily driver for at-home coffee. It's beautiful, generally easy to use, and produces excellent results consistently. It's delightfully compact and very easy to fill, brew and clean. The interface is simple enough for a novice, but offers an impressive amount of control over every aspect of the brewing process, especially when using the companion app. All that being said, this is a very, very solid four-star product for me, but a few missteps keep it from a perfect rating. Although well-built, Aiden's all-plastic body misses the mark for a premium product at a high price. Even one panel of metal and/or a heavy, burled metal control knob would elevate the construction notably and help to justify the high price. And while the level of customization is commendable, Fellow pretty much leaves you to your own devices. I find myself longing for a guided, step-by-step customization routine, one where the app could ask me questions about the beans I'm using and what sort of final product I'm looking for, and then suggest a customized profile based on my answers. And while Fellow offers customized profiles for their "Drops" coffee bean purchasing program, I'd love to see downloadable profiles for a range of beans -- say, 10 or 20 most popular roasts, or profiles that are designed for specific types of coffee beyond light/medium/dark. While the construction of Aiden isn't easily modifiable after purchase, the customization and digital interface absolutely is, and I am hopeful Fellow will continue innovating and expanding their app and Aiden's profile-based interface. I think a guided profile creation tool and suggestions based on bean type and personal preferences would go a long way toward justifying Aiden's price for both the novice and the professional coffee-drinkers among us. Until then, this is a gorgeous machine that produces great results, but be prepared to tinker, and to overlook the all-plastic body at this premium price point.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Dark Roast Brew I've Ever Had!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Aiden Precision Coffee Maker by Fellow is a coffee maker designed to replicate making pourover coffee. It has the same dial and small round display as my Fellow kettle. Using the controls actually on the coffee maker is simple. The menus scroll as you turn the knob and you depress the knob to select. My first brew I chose the Instant brew option and the smaller brew basket. I loaded one scoop of coffee for each of the two cups I chose to brew and brewed it right into my thermal cup. I was disappointed in the average tasting first cup. For my next brew I chose the guided brew menu option. The menu let me again choose how many cups to brew plus the roast. The menu told me how much coffee to load (the large letters stated how many grams and the small letters stated the number of tablespoons). The menu asked for 4 scoops of coffee for two cups, twice what most of us are accustomed to using (perhaps this is why I didn't like my first brew). The result was a great cup of dark roast! I have tried a number of dark roast beans and all have come out great. Occasionally I get frothed milk from my espresso machine in my cup and let the coffee brew into it and I get a great latte. I have only used the large brew basket once to brew about 2/3 of the thermal carafes capacity. Again the menu asked for 2 scoops of coffee per cup brewed. I was afraid that the filter basket might overflow as it was filled to near the top with coffee. There was no overflow. The coffee was great. The thermal carafe kept the coffee warm through the three servings I had. I will say that the carafe did not keep the coffee as hot as one of the thermos type carafes but it was acceptable for my timeframe. The options given in the on brewer menu give me an ideal brew every time. for those who want more control, the included app has many recipes that list more variables than I ever imagined. There are recipes available for coffees sold by Fellow. There is an option to make cold brew. There is the ability to create recipes and save them. There are so many options to explore on this brewer but for now, I am thrilled with the brew I get with the on brewer menu. Way better than my pourover brew!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Coffee Maker for Coffee Enthusiasts

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best coffee maker I’ve ever owned. If you are looking for the best cup of drip coffee you can get, the Fellow Aiden Precision Coffee Maker is the way to go. If you don’t care about flavor in your coffee, then this likely isn’t for you. I’ve been searching for a coffee maker that not only makes a robust flavorful cup, but also looks good in the kitchen. This is that coffee maker. It’s pricey, but it’s absolutely worth it. Making coffee has always been a guesstimation of how much grounds, what size grind, what temperature, etc. What I love about the Aiden is it has a Guided Brew mode that walks you through each step of the process ensuring the best cup of coffee each time. The app and the interface on the coffee maker are really well designed. It’s easy to understand, navigate, and use to the fullest. Setting up a schedule is a breeze using either method. The biggest con is the price, but if you are like me and care about having the best cup of coffee available, this is the machine to get. It does have some cheaper plastic parts that I worry about longevity, however I feel pretty confident that they will last. Some people might be upset that there isn’t a hot plate, but I understand Fellow’s reasoning. It can make your coffee last longer for sure, but it also keeps cooking the coffee and pretty quickly the flavor is ruined. I haven’t had an issue with the thermal carafe getting too cold too fast. I’m happy with that decision. Pros: Best cup of coffee I’ve ever had from a drip coffee maker Beautifully designed machine Compact size Walks you through each step Great app Single cup or carafe options Cons: Expensive Some cheaper plastic parts No hot plate (not a deal breaker for me)

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Beautifully designed, easy to use coffee maker.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fellow - Aiden Precision Coffee Maker is an easy to use and beautifully designed coffee maker. From brewing single cups to a full pot this coffee maker makes quick and easy work of brewing. The guided presets make it easy to brew the perfect cup every time with the option of creating custom presets allowing you to make your coffee the way you want. You can even download presets that other people have created to have the perfect cup every time. I appreciate the simple minimalist design of the Aiden coffee maker, the simplicity and ease of use make this a great coffee maker for beginners and experts alike. The refillable water container and no-drip design allow you to make a cup without worrying about filling every time while also having no mess. The Aiden coffee maker has an optional companion app that allows you to update your coffee maker with new profiles and brew settings, set timers for brewing, and brew from anywhere allowing you to come home to a fresh pot of coffee. I really appreciate that Fellow has not made this a mandatory app for using the coffee maker by stripping out functionality and adding it to the app, they instead make it optional and add some nice features and functionality to the app that you wouldn't have otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Deceptively Customizable Coffee Brew Options

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this coffee machine and I have to start of with I am a not a coffee novice but I am far from a coffee expert. I am in that middle range where I appreciate paying more for a good cup of coffee and can appreciate a quality machine for that extra step if you truly appreciate releasing the subtle flavors in your coffee by a good brew machine. PROS *MODERN DESIGN, SPACE SAVING DESIGN *APP MAKES IT EASY TO CUSTOMIZE BREWS BY ADJUSTING WATER PULSE, WATER TEMP, INTERVALS BETWEEN PULSES, WATER RATIO *SCHEDULING BREWS, MAKING PERSON SPECIFIC PROFILE/BREW GUIDE *COLD BREWING MADE EASY- 1HR-2.5HR PROCESS ENSURES A STRONG FLAVORFUL BREW CONS *PLASTIC MATERIAL AND LIGHTWEIGHT GIVE IT A CHEAP FEEL *VERY CUSTOMIZABLE BREWS BUT WITHOUT A GUIDEBOOK IT GETS OVERWHELMING, NEEDS A GUIDEBOOK TO FULLY IMMERSE YOURSELF IN THE BREWING OPTIONS *THE THERMAL CARAFE WOULD PERFORM MUCH BETTER WITH INSULATION STYLE DESIGN *NEEDS A LARGER WATER RESERVOIR- GOES QUICKLY OVERALL IT A VERY GOOD MACHINE THAT WOULD OTHERWISE BE GREAT IF IT WERE MADE OF MATERIAL OTHER THAN PLASTIC AND A QUALITY INSULATED CARAFE- PLUS THROW IN A STEP BY STEP GUIDE ON THE OPTIONS AND WHAT THEY DOA ND HOW THEY IMPACT YOUR BREW WOULD BE GREATLY APPRECIATED. A POSITIVE DETAIL ABOUT THIS MACHINE THAT NEEDS IT'S OWN COMMENT, IS THE COLD BREW. I BREWED COLD BREW FOR ABOUT 2HRS AND THE TASTE WAS CLEAN, AROMATIC AND STRONG, NOT BITTER AT ALL. IT IS NOT A QUICK COLD BREW PROCESS, BECAUSE IT COLD BREWS THRU A HEATED WATER SLOWLY AND AT INTERVALS AS NOT TO GET A BITTER TASTE BY PUMPING CONTINUOUS HOT WATER THRU THE GROUNDS. THE SLOWER PROCESS RESULTS IN A GREAT FLAVOR WHICH MORE THAN MAKE UP FOR SLOW SPEED- ADD ICE AND YOU ARE GOOD TO GO.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Pour over like you have never experienced

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fellow Aiden Precision Coffee Maker has it in the name. It requires measurement, timing and patience. Imagine a coffee maker that makes a pour over quality cup of your favorite coffee? That is exactly what you are getting here. It might not sound that exciting to most people, but if you go from drinking a cup of your favorite drip coffee to drinking pour over, it is like drinking coffee for the first time. Like drinking coffee the way it was made to be experienced. The vast majority of the coffee I drink at home is from a French press. Long ago, I ditched the drip machine and went back to grinding my own beans and putting them in the press. It’s a more rich and if you measure correctly, a more balanced cup of coffee. It simply unlocks the flavors better than a drip machine. Sometimes simplicity is superior. Then one time many years ago I visited a local coffee roaster north of Seattle. They asked me if I wanted a pour over because apparently that is what was preferred in that shop. I agreed, then they told me to get half a cup of my coffee beans of choice, which I did and I returned to have them freshly ground. They set my cup under the filter stand and slowly and methodically poured the warm water over the mount of freshly ground beans. It was interesting to watch and was the best cup of coffee I’ve ever had. Period. Could be hyped up as part of the memory, but it was an experience that sticks in my mind to this day. So before getting the Aiden, I did some research. I watched YouTube videos, read reviews and read expert reviews by experts in the industry. People had overwhelming praise for the machine and so I decided to give it a try. Lets start with the looks of the machine. I have the black model and it has a very modern feel to it. Simple lines, sharp angles and a seemingly limited interface. But the interface is actually not simple, it’s just all completed using the one turn knob. You follow the prompts on the bright screen and it is extremely intuitive. You have the option of making a single cup of coffee or an entire pot (10 cups). Personally, I like to make a single cup or sometimes a small pot, as I am the only coffee drinker in my house. Depending on what you want to make, you just insert the correct filter holder in the top of the machine and use the corresponding filter with it. There are presets for the roast of the beans you want to use and the machine tells me exactly how many grams of coffee to put in the filter. Hence the word “precision” in the name. The Aiden is a beautiful machine, but as beautiful as it is, the level of tech built into it is just amazing. They have literally replicated the process of doing a pour over and it’s done for you. Set it and forget it until it time to enjoy it. Now I said before that part of the pour over experience is watching the magic happen. Well that is something that is all done internally using the machine. But it produces a pour over so superior that you cannot tell the difference. It is not for the person that grabs a coffee that tastes like a liquid candy bar. It is for the true coffee aficionado that has respect for the art of coffee making. The person that buys beans from their favorite roaster and grinds them right before they brew them. Some may say pour over uses too much coffee. Sure, I get that. Yes, it uses more and it takes more time to make the coffee. But that is all part is the experience. Making that fantastic cup of coffee and sharing it with someone. Watching their eyes light up like yours did the first time you tried it. It’s all part of the experience. I would highly recommend this coffee maker for someone that enjoys craft coffee and the work it takes to make it. Someone that wants the result with a little less effort in respect to doing the actual physical pour themselves. I love the Fellow Aiden and it earned a permanent place on my kitchen counter top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    It’s hip to be square

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has wanted to replace our current coffee maker that has been in service for quite some time. We chose the Aiden Precision Coffee Maker based on its looks and not as much for its feature set. The Aiden Precision coffee maker is available in both matte black and white. The coffee maker I have is the matte black version. I have dark granite countertops in my kitchen and the coffee maker looks great however it lacks any real contrasting highlights besides the front display so it's very dark on my counter. The display is colorful, bright and clear to read. The front dial works well with the menus and it's very easy to use and navigate. With the companion Fellow App you can schedule start and wake up, set timers for the week, adjust settings remotely, share brewing profiles and do other updates. I really don’t have a need for the application support. All of the features I will use are available using the built in menus. And probably mostly only the timer function. I would say I am not the primary target audience for this coffee maker. Although I love my coffee each day I just want to make it as easy as possible. And even with the rich feature set I am very happy to say this coffee maker doesn’t disappoint. Fill up the detachable water tank, put in a filter and add your coffee, select start from the front dial and you are good to go. I haven’t used a coffee maker with disposable filters in a while and I forgot how much easier they are to keep clean. I do have mixed feelings about the thermal carafe. It's heavy and feels big in the hand. It's really just two large for the few cups I make. However it is easy to clean and like the rest of the coffee maker it looks very nice. This coffee maker fits my needs very well if not too well. If I want the app, support it is here. I have enjoyed the coffee I have made but I can’t say it's better than my older coffee maker. But that was never my intent. And my better half who does not drink coffee is asking me what other appliances need replacing that will be a compliment to this one. If you are looking for a modern full featured coffee maker that can be very easy to use each day or satisfy you inner coffee self this might be it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Coffee and Excellent Cold Brew

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who previously never brewed their own coffee, the Aiden Precision Coffee Maker makes it incredibly easy to brew great coffee every time. The built-in guided mode made it easy for me to begin to understand how to brew coffee by giving me step-by-step instructions on how to make exactly what I wanted. The Fellow app was also a great tool to help me begin customizing my coffee, giving full control over every brew with customizable profiles. Being someone who has never been a morning person, the ability to create custom schedules within the app is a necessity for me. This ensures the coffee will be ready every morning, even when I’m running late. One of my other favorite features is the cold brew setting. I have never enjoyed hot coffee as much as iced coffee, so being able to have cold brew coffee ready to drink right away is much more enjoyable. The last feature that stood out to me is being able to brew any amount of coffee without sacrificing taste. Being the only coffee drinker in my house, there is no real point in brewing an entire pot every morning. Overall, the Aiden Precision Coffee Maker is the perfect balance of being user-friendly for new coffee drinkers and allowing in-depth customization for experienced coffee drinkers.

    I would recommend this to a friend
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