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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 31 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very durable very strong very useful good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this brand! This our third tablet we’ve bought for our kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7 inch tablet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tablet easy to carry charge fast and stay charged all day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her tablet. She loves all the different games. And I can keep it my pocket book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent's Choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love them. They are age appropriate and even came with learning games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work fine , it might just be me but I can’t figure out how to have a normal play store to download things

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi RicciP, thanks for providing a review of the Amazon Fire 7 Kids tablet. Amazon Fire Kids tablets use the Amazon Appstore, not the Google Play Store. Hopefully that helps get you in the right direction! Thanks again! AmazonDevices

  • Rated 2 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slowDon't care for this tablet.Should I got a samsung

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear ObedL,

      Thank you for your review of the Fire 7 Kids tablet. We understand your frustration with the device's performance. The Fire 7 is designed as an entry-level tablet for basic kids' activities and learning apps, but you're right that it may not be the best choice for more demanding games and applications.

      If you're still within the return window, we'd encourage you to visit your local Best Buy where our team can help you find a tablet that better matches your needs and performance expectations. While Samsung tablets typically offer faster performance for gaming, they also come at a higher price point.

      Your feedback is valuable in helping other customers make informed decisions. Please don't hesitate to reach out for additional assistance or product recommendations. AmazonDevices

  • Rated 1 out of 5 stars

    Bad service on this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was default and i wanted to get another one but was not offered the service just giving the run around.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Vonmay45,

      Thank you for sharing your feedback about the Fire 7 Kids tablet. I'm sorry to hear that you received a defective device and then experienced frustration when trying to get a replacement—that's not the service experience you deserve, especially when dealing with a faulty product.

      When a device is defective right out of the box, you should absolutely be offered a straightforward replacement or refund without any runaround. Here's what I recommend:

      Contact Amazon directly at 1-888-280-4331 or through the Amazon app. Since the tablet was defective, Amazon's one-year limited warranty should cover a replacement at no cost to you. Our support team can help arrange this and ensure you get a working device for your child.

      If you purchased from Best Buy, you can also return to the store with your receipt and request a manager if the initial associate isn't able to help with an exchange.

      Your feedback about the service experience is valuable and helps us identify where our support processes need improvement. A defective device should result in a quick, hassle-free resolution, not a runaround. AmazonDevices

  • Rated 1 out of 5 stars

    Beware: HORRIBLE return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE of best buy horrible return policy! I tried to return this unopened brand new (4 wks after I bought it) Apparently it is “unreturnable.” They only give you 15 days to return. Why would someone not just get it off Amazon?! I will not be shopping at Best Buy any longer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is no good, charges very slow, and dies quickly.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Perfectgift, thank you for providing feedback on the Amazon Fire 7 Kids tablet. I am sorry to see the experience you have had with this so far.
      Here are a few things to check and try:
      Lowering the screen brightness significantly conserves battery life;
      Force close any apps that are running in the background but not actively being used;
      Make sure your Fire 7 Kids tablet is running the latest software version;
      Always use the original charging cable and ensure it's fully plugged in;
      Enable the built-in power saving mode if available on your device.
      If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Thank you again for your feedback and have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Grandma strikes again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my 3 year old grandson and he absolutely loves it! He was able to learn very quickly how to maneuver his new tablet. This tablet gave him a sense of smartness and belonging. Thank you Best Buy! You've done it again.

    I would recommend this to a friend
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