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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 17 reviews

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100%
would recommend
to a friend

Customers are saying

Customers enjoy the product's features, but some have experienced issues with the durability of the bands. Several customers reported that their bands have broken or ripped after a period of use. This suggests that the product's band may need improvement in terms of its longevity. A more durable band would likely enhance the overall customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 4 out of 5 stars

    I'm Hard on These Bands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I charge my fitbit I struggle to get it back into its band. Consequently, I've broken the bands twice and have had to replace them. I'm glad fitbit bands are reasonably priced and accessible. I only wish it were easier to put the fitbit device into them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement band for Fitbit Flex came in the color and size I wanted. It does the job. Turns out I could have bought equally good 3rd party bands from a (famous) online merchant at a substantially lower price, but that didn't bother me given that it's not a big-ticket item as it is. I bought the Geek Squad replacement coverage, but the third-party replacement is worthy of consideration as well. My first attempt to buy the item used ship to store for pickup, and it got lost along the way. Customer service made it right promptly and it was shipped to my home within the promised timeframe.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Hope it lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original band cracked in half. This band looks to be an exact replica of the original product. I hope this one lasts longer than the 7 months the original band lasted. Keep your fingers crossed!!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Nice for a color change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have the slate gray, pink and teal so I needed a black band. No surprises with this one; it was exactly what I expected when ordering. One of the slate gray bands that came with my Fitbit broke so I was a little disappointed about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter. Her original band cracked and split after a year. This one is fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality replacement band. Fits perfect just like the original that came with the fitbit. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adjusts to fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit replacement strap adjusts easily to fit smaller wrists. Works as it should for the Fitbit unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everyday use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fit Bit black accessory band. it is comfortable, and the black is perfect for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have small wrist this is the one to get. All other brands are to big for my wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to change things up with your Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black Fitbit flex is nice comfortable and goes with everything and easy to take on and off!! Not to mention great price!!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new band because old band ripped. It was nice to make this purchase and not have to pay shipping.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my fitbit band, I never take mine off so it wears after a while

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you do not have allergies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm allergic to the material in the Fitbit holders, so this didn't work for me, but it does seem to work for most. If you do not have sensitive skin, it should be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to find the black band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the black band came in mulitples of 2 or 3. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters original band broke, so this was a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I bought this because I wanted a new color. I'm very happy with it.

    I would recommend this to a friend
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