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Customer reviews

Rating 4.6 out of 5 stars with 956 reviews

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92%
would recommend
to a friend
Page 1 Showing 1-20 of 956 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Nice to check on their quality of sleep

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    Posted .
    Owned for 1 week when reviewed.

    I have my twin girls using these so I can check their activity and their quality of sleep. I was given one for my birthday myself and I like being able to see my heart rate. Unfortunately that is the only reason why I didn’t give this 5 stars because it doesn’t allow you to see their heart rate. Everything else is pretty basic but I like to set set timers on their watches if they have timeout, waiting for something, or other things. My girls are almost 4 and even though it’s for older ages I figured they’d grow into them and they are able to still wear them since they adjust to smaller wrists.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great kids watch!

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    Posted .
    Owned for 3 weeks when reviewed.

    I love that it tracks your sleep. I also love that it has a stopwatch, alarm and timer. I like that you can change the screen and I hope they make new ones for it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love the Fitbit Ace 2

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    Posted .
    Owned for 1 month when reviewed.

    My son loves his Fitbit Ace 2.. Would definitely recommend it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Not durable

    Posted .

    After only one month a wear, the rubber band had broken and the Fitbit popped out and is missing. I contacted customer service who stated that because it was still syncing to my phone that I should download a Bluetooth app and go around the house and yard looking for it. Needless to say that did not work! Not worth the money for one month is use.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Comfort
    5 out of 5
     
     
     
     
     
    Durability
    1 out of 5
     
     
     
     
     
    Pros mentioned:
    For children

    Rated 5 out of 5 stars

    Fitbit

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    Posted .
    Owned for 5 months when reviewed.

    Birthday gift for 9 year old daughter. She loves it. Only downside is the band. Did not last very long before tearing. Daughter indicates screen freezes. Band material not the best. Fit bit itself great for child.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Comfort
    5 out of 5
     
     
     
     
     
    Durability
    1 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    For children

    Rated 3 out of 5 stars

    Great for kids, but band is iffy.

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    Posted .
    Owned for 2 months when reviewed.

    I think it's great for kids if you're trying to get them more active. My kids really enjoy their new Fitbit Ace watch. Unfortunately, only a month in (Xmas gift) and the band has already ripped/broken off. :( Not sure what BBY warranty policy is but will try to get it exchanged. Wish me luck since it's past its return date.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .

    This Fitbit seems to be of good quality. I have read many mixed reviews online. It did need to do a firmware update immediately before it could be used, which might account for some other reviewers saying theirs seemed to be defective upon first attempt to use. It's a cute watch, and my 8-year-old is happy with it. I am happy that it motivates her to be less of a couch potato. I've connected her to my Fitbit app on my phone so that I can see her stats. It would be nice if it could link to more than one device, but since it can't, we are just viewing data through my phone app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter I guess.

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    Posted .
    Owned for 3 weeks when reviewed.

    Bought it for my 8 year old. She likes it. It's pretty basic and simple for a child. I think the step counter is off though. It could be just the one we have, but every morning it shows anywhere from 20 to 70 steps and she hasn't even gotten out of bed yet. The only other thing is that the app is essential which is inconvenient since she doesn't own a phone and her Kindle doesn't seem to be compatible with the app. So I know we don't get full use of it. Other than that, she likes having the watch and tracking her steps every day. She's happy. I'm happy.

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Could use smaller wristbands

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    Posted .

    I bought this for my son so he could get into tracking his fitness—and to wear a watch. I like how that there are no obvious buttons for him to fool with. My only complaint is that they need different sized bands for smaller wrists. I have the notch on the next to the last one, and it still wriggles quite a bit. They have different size bands for adults, why not kids? My kid’s a string bean, so he takes a long time to fill out things. Other than that, the watch works great!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great that it's waterproof

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    Posted .

    This is a great little device in that it's a watch that also gets kids excited about their physical activity during the day. Importantly, it's waterproof, so you don't have to worry about anyone remembering to take it off before showering or jumping in a pool. Would love to see something with a longer-lasting charge, but there's not much on the market doing that in a waterproof kid sized device, so this is as good as any. It is probably overly sensitive in what it counts as steps - my kid can pick up a few thousand steps on a bumpy bike ride, but I figure perfect accuracy isn't the goal on a device for kids. They have a lot of fun competing with us for daily steps.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Mini Fitbit

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    Posted .
    Owned for 3 weeks when reviewed.

    Purchased for my 8yo. Love the colors. I have owned several Fitbits over the years. I also purchased 2 Senses. The Ace was the hardest. During setup, the setup froze. Not sure if it was my daughter's impatience or what. There is no hard reboot (the original fitbit had a hole...) so I had to let the battery die. Recommendation... 1) if for a child... charge it FIRST, fully before attempting setup 2) then run the setup. Had I known this, I would have opened thed box and done this prior to gifting it to her at Christmas. It was 2 days before she could wear it. This is why I couldn't give 5 stars. My daughter loves it. She loves that she has a fitbit just like her mom and dad.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great product

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    Posted .
    Owned for 1 month when reviewed.

    This was a great buy for my daughter. She is very competitive and wanted one because me and my wife have a Fitbit and we do the challenges and all. She wanted to join and so we got her this more earlier than we had said we wod for her birthday. It's great, but the band broke broke off in less than a month. The bands are available everywhere so I just ordered new compatible new bands for less than $10 and waiting for it arrive currently. I would have hoped the product was a bit cheaper though because I'm sure I will be going through a couple since it is for kids, whether damaged or lost.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Comfort
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Kid friendly & fun

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    Posted .
    Owned for 1 year when reviewed.

    I purchased this for my grandson who loved it but then lost it when he removed it at a public restroom . He was so distraught that I bought him another one . He loves it & it’s very kid friendly . I recommend this product

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Comfort
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent way to motivate kids!

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    Posted .
    Owned for 1 month when reviewed.

    My child always wanted to borrow my smart watch to track his activity, so I decided to get him his own fitness tracker with built in watch. It was a hit! Not only is it encouraging him to be more physically active, but the watch function is helping him to tell time better. The alarm even helps him get out of bed faster in the morning! So far the construction seems to be able to keep up with the bumps and bangs that come with an active kid.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitor your Steps

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    Posted .
    Owned for 1 year when reviewed.

    I love this product so far! Highly recommended especially if you would like to monitor your steps

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    For my kiddo

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    Posted .

    My daughter says that it is AWESOME!!! I originally bought it for her, so she wouldn't be left out, since our family won a couple during a project. I never realized how helpful it would be for me to see her sleeping patterns and to realize she wasn't sleeping as I thought she was. This insight has been eye opening and now I can maybe get the answers I have been wondering about. I can now take this information to her physician and we can get tools and goals for her to help improve this situation. She loves the different clock faces and really likes watching the flower grow in the pot as she earns her steps.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Happy buyer!

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    Posted .
    Owned for 2 weeks when reviewed.

    I bought this for my 6 year old. I have a Versa 3 and she really wanted one. Initially, she had a charge 3 and within months, it broke. She's had this for about a month now and loves it! The battery holds a good charge, it's easy to navigate, and it's held up through t-ball and school days on the playground. Super happy with the product! As for best buy, I got free next day delivery. In less than 24 hours, it was delivered to my front door. 5 stars across the board for Best Buy and the Fitbit!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Comfort
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great kids watch

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    Posted .
    Owned for 3 weeks when reviewed.

    Watch is great, my niece loves it! She wanted one to be just like her mom.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Comfort
    5 out of 5
     
     
     
     
     
    Durability
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Son loves exercising now

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    Posted .
    Owned for less than 1 week when reviewed.

    Purchased for my son so he can be engaged with our families daily goals of walking 30 minutes a day. He loves being able to track his steps and beating the previous days step totals meaning he’s getting more exercise without complaining about having to do more exercise. Fits him comfortably and loves that it’s purple.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    My 9 yrs son is happy with this

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    Posted .
    Owned for 1 month when reviewed.

    Pros: Waterproof, light weight, display is good in day and dark, lot of exciting challenges like achieving 15k steps in a day, etc. 4 to 5 days batter life, quick charge. Cons: It even counts steps, when he only moves his hands, while he is standing in one place. So, it gives inaccurate steps counts.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
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