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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 323 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the Ace 3 Activity Tracker for Kids' step tracking, ease of use, and battery life as positive features. The fit and motivational aspects are also appreciated by users. However, some customers have expressed concerns about the band durability and setup process, while others have noted the absence of heart rate tracking and dislike the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 323 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the watch and motives him to move even more he’s 6 and East for him to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great kids watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves her fitbit! Wears it everywhere she goes! (9 years old)

    I would recommend this to a friend
  • Cons mentioned:
    Heart rate tracking

    Rated 3 out of 5 stars

    No heart rate?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I should've done a bit more research. Purchased so that we could track my 10yo's heart rate but this item does not monitor heart rate. Other than it not doing the one thing I wanted it to do, my kids love them so three stars.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for my kids activities and more! 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gift for kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son and it motivated him to move around more. This was a great investment for his health. The batter life is oustanding for a child.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids and track their daily activities and exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This has stood up nicely to a rough and tumble 8yo boy. He LOVES seeing what his step count is for the day and he’s constantly trying to one-up himself!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kid loves it and it fits great on her wrist!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid Purchased and Approved

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her fitbit and is all about competing with family. The sleep function also has her paying attention to when she goes to bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter received this for Christmas and loves it. She just thinks its the best thing since sliced bread. Easy to use for a 7 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great gift for kids trying to get in shape

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my younger brother since he’s trying to be more for this year. Loves the ease of use and how it works with tracking his steps.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    For the kids to get active

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made the kids aware of steps, that they have to move. It's nice, durable-enough and show time :-)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not durable, works OK

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design for kids - but the bands would break every month. Interface laggy and hard to use, often stuck in water lock mode.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, sohse001. We're sorry to hear about your experience. Regarding the lagging issue, please try to force quit the Fitbit app, restart your phone, relaunch the Fitbit app, then monitor. As with the display, please sync in the Fitbit app by tapping the device icon on the upper left and then Fitbit device and then Sync Now. Also, try a restart: https://support.google.com/fitbit/answer/14194938

      If the issues persists, feel free to reach out to our support channels: https://goo.gle/contactfitbit

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself it’s a kids Fitbit I have a very small wrist it does exactly what I want I love it

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! She sets her goal everyday and meets it! It is getting her moving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S60D tv.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The picture quality is the best by far. The tv is loaded with all the essential apps and you can add more as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool starting for a child

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. He loves it, perfect for a child, has enough of functions and sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 9 year old. He had a nervous tick at picking at his arm and this has helped him to be able to swip from the clock to an alarm. There are no games but he likes knowing the time. You can also change the faces on it once you have it all connected to Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever! My son loves tracking his steos everyday and trying to beat eachother

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    family Fitbit user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun Fitbit for my son. It was a gift for his 11th birthday. He loves the space theme. The battery life is great.

    I would recommend this to a friend
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